Used Dodge Journey for Sale in Tempe, AZ

My husband and our daughter stopped by this dealership to look at a car I saw online. To my delightful surprise, it was on the lot. Beautiful car! We were immediately greeted as we got out the car. I did not any pressure at all. This is important because we were just looking at what our options were for the moment. The salesman's name is Mike Staelens. He was informative and willing to help. I asked to see the inside of one of the three vehicles that appealed to me on the lot. Maybe I didn't feel the usual pressure and hovering presence most car salesmen's give because he was helping another customer at the same time, but this allowed us to inspect the car at our leisure. I asked for the carfax and it was promptly made available to us. I have read the negative reviews above... either I got lucky that I ended up with Mike or it was too busy of a day for me to experience any of the above mentioned. Before even looking at the carfax I was informed the vehicle I was inquiring about did have repairs due to an accident. I can appreciate honesty. Now, how severe the damage was? I wasn't there so only my worst imagination could take hold of that thought. However, I did ask. . . if I available if i could take this particular vehicle for an inspection with my mechanic of choice and without hesitation, Mike said "yes" . If you aren't willing to do the research then on what you want and what you are willing to live with or not. Ask questions and do your research because you invest into buying a car new or used. Thank you Mike for not being a pushy sales guy. It definitely allowed us to think about what we love of the vehicle really weigh the pros and cons of that particular car. I am scheduling my mechanic for Friday to look at this car. It will cost us extra, but piece of mind is priceless for a second opinion.

Car is very roomy in the inside, driver seat very comfortable on my crossroads, it handle well on turns and smooth drive, Im absolutely happy with this vehicle

The service department takes pride in their work and service on vehicles I highly recommend this dealership to family and friends.

2nd Journey we have owned. Loved the first one, but this one came with a third row of seats! Just in time to pick up my family from the airport!

Cactus Jacks was a great buying experience. Our credit was not great due to a job loss and medical bills. We went to several places from big dealers to little shops and every where in between. They were the only ones willing to help us and listen to our needs and wants instead of just trying to put us in a car we could not afford. Ken S. Was very personable and made our buying experience pleasant. I would recommend them to anyone.

This SUV met all my expectations, and is the best vehicle I have owned. It is the perfect size for my family of 4 with 2 young boys. I enjoy driving it and have a peace of mind knowing my family is in a reliable vehicle.

Needs to be updated, dashboard is old, not enough USB ports, a little noisy, but Easy to handle, plenty space, kids friendly. Gas per mileage is a bit high.

A BIG shoutout to Jerry Alvarez! Jerry was well willing to work with my budget. The pricing was extremely competitive & they were very flexible. The whole team, including the (Finance) department at Chrysler Jeep Dodge Kia, made the experience pleasant & quick. I definitely recommend them for your Jeep purchase. ��. BTW: Love the Velvet Red Pearl-Coat Exterior Paint!! ����

This vehicle is everything my family was looking for. It has 3rd row seats- a must for a family of 5. It's very roomy, and very comfortable. Has all the extra outlets (USB and DC ports). My children are extremely happy.

Suzie F. did an awesome job helping me get my truck fixed with a great turn around time. I always go to her whenever I need service done on my F-150!

This vehicle is perfect for the growing family and the price! The 2019 has the third row seats and plenty of head and leg room for adults.

Last week my mom and I went to look at a specific 2015 Nissan Altima listed in the Rollit Motors ad. We ended up test driving a couple cars to see if I would like the Nissan Altima or Sentra better. The Altima I drove was nice, and we decided to purchase the vehicle. Oscar was awesome.... he is really honest and very helpful. He was by far the best car salesman I've ever worked with. I appreciate all the time and effort he gave us. We also appreciated Randy's assistance in the process. I would recommend anyone i know looking to purchase a vehicle. Keep up the great customer service. Thank you so much for the awesome experience! !!

This vehicle has a very smooth ride. It drives very nice and is very reliable for myself and my family. This is one of the best vehicles I have ever owned and / or driven.

This is my first review of car dealership. That should say something! I live very far away and it was customer service and price that brought us from Colorado to Phoenix. My son was in the market for a small suv awd and Sam had one that fit the budget. I had my Dad, who lives nearby go and look at the car, Sam took great care of my Father as well, they got along great and Sam was never in a hurry and answered all of his questions and mine. Also when we had concluded the transaction, Sam took us to the DMV to finish the title work, he didn't have to do that, but he wanted to, so nice. I will definitely buy another car from him, even with a 10 hour drive, each way! Thanks to Sam and his team, great experience. Enjoy JB

This car was exactly what we were looking for in a mid size suv...Plus!it even has built in coolers! the fact that the seats fold flat into cargo space made it perfect!

Recent looking for a new vehicle via online. Received tremendous follow up immediately from the moment I submit a form. Have yet to make a decision as to where I will be purchasing my next vehicle. However, this dealership is certainly in the running to earn my business.

Great value for the money. Great options with the 3 row seating and 4 cylinder model with great gas milage. Would recommend the Dodge journey for any mid size family.

Just returned home from Camelback Toyota in Phoenix with another purchase, this time a used car. The car wasn't my first choice, nor my 3rd. but since it was for a college daughter to use far away from home, her wants & desires were also important. And, it turns out, I am very happy with the result. To be clear, I don't like salesmen. But I trust John DeArmond and really feel that he, and the dealership, puts my interests first. Obviously there is a bottom line. Yet, I also feel like I got a pretty good deal. This is the second vehicle we purchased from him and Camelback Toyota. The first was a new car 5 years ago. Which @ 80,000 miles now has still had NO problems and still drives like a dream. Not only was the sale an excellent experience, but the AFTER sale experience has been outstanding. John has kept in touch, literally for years, genuinely concerned that our experience was continuing to be nothing but the best. He's always been available for questions and advice regarding our purchase and other car related information. For basic tune-up stuff we have a nearby shop we like to go to. But I when we have a dealer specific thing to be done to our car, such as the 50,000 or 75,000 check, we go to the dealer. This dealer. We always feel helped and never used. So when we decided to replace the 20 year old car our girl was driving, he was the first thought of where to turn. Oh, we checked out Cars.com and the rental car companies, but our first choice was to call John. And I'm glad we did. The car buying experience can be frustrating. I've purchase at least 20 cars in my lifetime, both new and used, and really love just how painless and easy these guys make the process. Truly no pressure. Yes, they are a business, and so yes, they want you to buy a car, preferably from them. But, it's really about choices. MY choices. MY preferences, and what they can do to HELP me in fulfilling them. We gave John our parameters a couple of weeks ago and he came up with several choices that day. Spent several hours with him last week going through and driving different cars before finally deciding on a choice vehicle. We put a hold on it and when our college girl was home on spring break a last Sunday, we had her try them out. But, LOL, it turned out she liked something completely different. However, it was no problem for these guys, probably used to people changing their minds. Did I spend more than if I'd bought from an individual? Well... yes and no. Yes I paid at or below the "blue book" price. But I am also sure, and comfortable in the knowledge that this vehicle doesn't have any major problems. Nor is it likely to have any "minor" ones any time soon. And.. paying slightly more than the "suggested retail price" we were able to include an extended warranty that will take care of any problems for several years to come. Did they make a profit. Sure. But I definitely also got a deal. I'm happy, spouse is happy, child's happy. So, I've got another happy car purchase, and will be calling him again, probably in another 5 years. Because, and this is important, they're not in this business for just one sale, they're in it for the long run.

Recently I traded in my 2014 Silverado for a brand new 2018 Silverado, the discounts at this time of year are AWESOME!, Ivan Torres (from Internet sales) took the time to listen to my needs as well as to answer any questions I had regarding the whole trading/buying process. I initially started the contact with Joe Harjes, and Ivan Torres was my main sales person. I highly recommend anybody to go see Ivan he is knowledgeable and will give you the information you need, but most important will get you the deal you need. Looking forward to enjoying my new truck and I will make sure to recommend anybody to go and visit Courtesy and make a deal with Ivan. I've been a loyal Courtesy Chevrolet customer since 2003 and I keep coming back, best dealership to do business with. Do not wait and go, ask for Ivan Torres and or Joe Harjes. Thank you,

My wife drove a new Journey Crossroad off the lot two years ago. Last week my Mitsubishi went kaputs after owning it 16 years. I liked my wife's Journey so much I finally got a chance to get one of my own. The V6 has alot of zip, it can tow my boat, comfortable quiet ride. Really enjoying it without any problems with either of them.

We bought a luxury car from Cactus Jack's in 2012, it was the best investment we could've made! We paid the car in full 3 years later, never had any mechanical problem at all! We were so impressed that we later purchased a newer car of the same make & model! Thank you Cactus Jack's for giving us a great experience, and the start of owning a great luxury vehicle!

Although the car has 3rd row seating and comes with some updates from the end of this current decade, the car itself seems like it will face many car servicing. From the Bluetooth not connecting properly, USB ports not charging, loud engine noise and car acceleration issues. Very disappointing.

My car was totaled in an accident two months ago and finally I caved and went to get a new one. I got into the dealership about 2 and realized it was the 4th of July! Dwayne wouldn't hear a word of me leaving without a car that day. He went through to show me cars that would fit my needs and not a penny over budget. If I looked at a car that he knew wouldn't be right, like too many miles or something like that, he explained to me why not. Not once did I feel pushed or rushed in any way (but lucky for him I was quick anyway). Finally we got me into something that worked for me and had me out before 4. Dwayne is amazing and absolutely no sales B.S. I would recommend him to anyone looking to buy a vehicle.

They took my car in immediately, drove me back to my job, called me when the job was finished, and offered to drive me back to the dealership to get my car. The price was actually lower than quoted. Fantastic experience.

Great car with great power and amazing sound system, 20 miles/gallon in city driving. Flex fuel always keeps my gas price low. Overall a really nice car :)

In the couple years I've owned my Dodge Charger, I've had it serviced at two different dealers., AutoNation Dodge and the Hyundai dealer where I bought it as a used car. Having to get some recall work done on it required that I take it to the Dodge dealer instead of the Hyundai dealer. It was also due for some scheduled maintenance, which I decided to have taken care of. When the service rep., Jake T. drew up the service order, I knew that there were some items on it that I had taken care of at the other dealer. I just wasn't sure which ones they were. Jake was kind enough to call the other dealer's service department and update the record, saving me almost $800 in redundant services. Thanks Jake!

This is the 3rd Journey that I have owned. Before this purchased I own a Jeep Patriot and it does not come close to the Journey. You sit up in the Journey and it is a very comfortable car. Plenty of leg room not only for the front seat but the back seats as well. Has plenty of power, and the car overall is good looking.

I had a great experience at Moore. I met with Rick Watson, last week. Test drove a Silver Jeep Grand Cherokee. Loved how it drove!! Had to think about if it would work for me! Came back 2 days later to see if the lady I drive around could get into it. She could NOT. I then thought on it , came back to Moore, spoke with Rick again. Found out the silver one was gone!!😭😢 Rick found a white one . Worked with me, he was a great sport about dealing for me!! Moore is a GREAT dealership!! Would recommend it to anyone!! Stacy

It meets all my need. Very spacious and comfortable . Extremely excited with the truck. Family will be comfortable in the vehicle and ready for a road trip.

In all my experiences at this Dealership I have found that it is VERY CUSTOMER SERVICE DRIVEN.

very good car and value. it has some great storage options. very comfortable. Excellent gas mileage. when using satellite radio it lets you know when there is favorite artist or song on any station.