Used 2019 Dodge Journey for sale near Chicago, IL

Happy with the service and with my car. Thanks Jason

Great performance, great handling. The dual zone A/C is a really nice feature. I actually like the rearview being in the mirror, it's a good safety feature, as your eyes are in fewer places.

Thank you, it all worked out. Great service nice cars, definitely recommend. Will come back for new car once I need the other one. Thank you again for the help

I have not owned for very long but really enjoy it. Plenty of room and good mpg. I would recommend to anyone wanting a small suv.

Honest, quick and easy. Spoke with Elise, she helped me set an appointment and the sales staff was ready when I turned up. They even had a Starbucks coffee ready for me. Will definitely shop again with them!!!

The Journey I purchased has all wheel drive and drives great in the snow. Its very roomy and has plenty of storage even in the floor. I really like the heated seats and steering wheel.

Well organized operation - quality cars - excellent sales person - hassle free process - Don't offer great deals however. If you go to a another dealer, you can do better but you will have to work hard to get the better deal and probably put up with irritating car dealer tricks.

I bought this car last fall of 2020, its the GT model has 33000 on it i bought it with 30000 I was looking at another Dodge Ram, trucks are mote expensive now, so this car has great handling, 283 horsepower Pentastar V-6, 18000 grand I paid for it pretty cool car actually

I was looking at buying a 2014 Toyota Corolla and Willie was the 1st person I talked to at the dealership. There was absolutely no pressure from the start of the conversation to even buy the vehicle. Before we even talked about anything sales wise he recommended that I take a look at the car and test drive it before anything to make sure it was everything I wanted. Even during the test drive, we didn't talk about buying the car, it was just a normal conversion. After test driving the vehicle I needed to think about it and even then Willie never tried to keep me at the dealership to try and buy the car. He followed up with me a few days later to see how everything was going and even put the car on hold for me so no one else would take it/buy it. I ended up not buying the vehicle this time, after thinking about it for a few days. The customer service I received and the atmosphere that, i'd have to say Willie created, was Fantastic and would highly recommend asking for him if you are looking for a car. I couldn't be more satisfied with the service I received, and will be going back to him towards the end of the year to then purchase a vehicle.

This car is comfortable and stylish with a lot of features. It has lots of legroom. It is very dependable and has very good gas mileage.

My salesman Victor helped me find the used car that suited my needs.He was not pushy and did not pressure me. I got honest answers to my questions. And a fair price. He made the process of buying fast and smooth. West Chicago auto mall its self was the same way no pressure and straightforward answers. Very pleased with the entire experience !!!

I?m always welcomed here. They always listen to my car issues and resolve them!

Robert Booth made my 1st time purchase on my vehicle The Dodge Journey very PLEASANT. The questions were answered and friendly. Now I’m on my journey with my new Dodge Journey. Thank You

I recommend this dealer! Victor was everything you could wish for. He answered all of our questions and explained the details of our car in great detail. He was friendly and helpful without pressuring us to buy. I am now the owner of a wonderful Audi Q5 !

They appraised my car and told me the actual present value of the car. Appreciate the effort for getting me my upgraded vehicle.

Cannot express in words how much support, open, totally transparent support I received from sales agent, Primo, with West Chicago Auto Mall. A bit of backgrounds...I was photographing a story for a well known yellow boarded magazine in Iowa, about 3.5 hours away from Chicago, renting a Mercedes Sprinter conversion van for this story to be close to farmers in rural areas. Immediately fell in adoration for Sprinters and wanted to do what I had been considering to do for a long time...buy a Sprinter, converting into a mobile photo workshop van and living space during workshops. Looking on Cars.com across the country for just the right Sprinter, I couldn't believe it...there was a 2021 Sprinter 2500 Extended available, in white (the color I prefer) and the amazingness was, it was a 4x4, and it was nearby in Chicago! Message on Cars.com, within a few minutes Martin, the specialist with Sprinters at West Chicago Auto Mall wrote saying it was still available. Martin answered my questions through SMS and the next day I drove for 3.5 from central east Iowa to the dealership. Meeting Martin, I took the Sprinter for a test drive...amazing vehicle and exactly how it was described in the Cars.com listing. Martin, who was very kind, very spiritual person, told me to do to the main dealership to meet sales agent, Primo, to sort purchase. As mentioned, Primo was excellent. Equally kind, super honest, sorting the deal within minutes. Not only was the purchase simple, the complicated method of purchasing an out of state car (I live in Massachusetts) was made super efficient with Primo's help and guidance. Two days later, I drove back to the dealership, the Sprinter was all washed up one more time, Martin including some sweet gifts like an emergency light and medical kit. Primo once again was efficient, courteous and amazing. While I understand some reviews here about West Chicago Auto Mall are negative, I question whether those reviews are from those who carry negative energy or prefer to find problems that do not exists. I cannot say enough good things about Primo, also Martin, today writing this review back at my home in western Massachusetts after a beautiful smooth drive in this incredible Sprinter I purchased. So so pleased.

Awesome experience! Extremely helpful find the perfect vehicle. Go see Jerrimiah best sales person on what your needs may be.

I was extremally pleased with the purchasing experience. Kevin and Jeromy were courteous and thorough with all details. It was a very long wait to complete the paper work and completion of the sale. Outside of that, I was very pleased with the dealership and my experience.