I did not purchase my car at the dealership but I come here for maintenance of my vehicle. Their customer service is awesome!!! Wydell Whiting was great with keeping me informed and smiling as a solution to my problem was trying to be figured out. And Tim Whitehead always keeps me laughing and makes sure that I’m being well taken care of every time I visit. It’s one dealership I actually look forward to going to because of great service! Keep it up guys.
Erratic shifting, very poor resale value, noisy
by FIATCARESLESS GREG from Sarasota, FL
December 4, 2018
It should be illegal to sell a car with such poor resale value; more than 50% in 18 months. Erratic shifting, very poor resale value, noisy Ride. Just a bad value. There’s so much better out there.
Jim Ellis and his team did a awesome job, helping us get the vehicle and financing , they even made a special trip to out home to finish things up ! I greatly appreciated that ! Would recommend them to anyone !
by Consuelorenee from Lewisburg, PA
October 15, 2018
When I went to the dealership, I was asked what I was looking for. After a simple conversation about what I wanted, the salesman took me to the Jeeps. After driving one, I decided that was not for me but this little red sassy number caught my attention. One drive in sassy and I knew I wanted her!! Fun to drive, great features and more than I could have hoped for. I agree that the space in the back seating is going to be tight, it can be done. And I don’t have any young children so I don’t need the space. Nice job, Fiat!!
I purchased a used car from Grand Motorcars on 11/29/18 and I must admit it was a great experience. The entire staff was very friendly but I was to take time to single out Janice Curry. Janice was patient as she worked with me and provided answers to all of my questions/concerns. She certainly made my buying experience very pleasurable. I???m excited to drive away in my new used car. I???ll be back to purchase my next vehicle. Thank you!
Love this car so much
by Mandaaaaa from Kenosha, WI
November 25, 2018
I love this car so much! It’s such a unique look and the inside is so cool. The dash always matched the color of your car which I think is awesome! If you like unique cars this is definitely a great option! It drives really smooth and I drive about an hour to work and back. The gas is great to! One thing I will complain about is I got a 2016 used Fiat 500X Pop and the radio was so outdated. It didn’t come with Bluetooth or back up camera. I’m not about having all the extra amenities but I think Bluetooth is important so you can answer phone calls without holding the phone to your ear, which is now illegal. But other then that, it’s amazing.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Unique and cute design.
by Yoshi from Seymour, IN
November 25, 2018
I liked Unique and cute design and I bought it.
It has as good a driving performance as that stylish design.
It is a little unstable in the low speed range, but it does not matter if you get used to it.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My first car and I love it
by Eluening from Baltimore, MD
August 17, 2018
I bought my 2016 Fiat 500x easy a little over a month ago used with 47,000 miles already on it, in the short time that I’ve owned it I’ve already put about 3,000 miles on it just from everyday driving and a long road trip to Canada. I love this car!! It’s my first car as I’m only 18 and I pay for it all by myself which is another thing I love: it’s cheap. All in all per month it costs me about $380 with insurance and gas. Which is super reasonable for a teenager or someone who needs a nice car but can’t spend a lot of money. Mine has AWD which I also love even though I haven’t driven it in the snow yet, I know it’s going to be perfectly fine. My only drawbacks which don’t really matter to me but would probably annoy some people who are more into cars, is that the transmission is SLOW. Also not a lot of torque so it takes some effort to get it up to speed. It’s totally fine once it’s up there it just takes some effort and can be kind of loud and off putting when accelerating. But I love it and it’s the perfect car for me!
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
August 5, 2018
great value for the money, handles well, very comfortable. Looks great, gets lots of admiring nods on the road
excellent feature set, navigation,satellite, impact protection,
love the multiple device bluetooth integration and the Connect APP
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Fun and Value (And something different!)
by ItalianColeman from Atlanta, GA
December 5, 2018
Love everything (VERY Italian!) about it after 2-yrs of owning it! The only 2 small review-ticks away from a perfect-score from me are: (Comfort) It does ride like a Jeep, takes some getting used to, but overall good. (Interior) Takes practice using the (Loud) blinker not to flash your high-beams, and the window controls also take practice with their auto-down/up. (And for some reason, the windshield doesn't have the top tinted for sunlight/glare).
After I was low balled by KBB, I decided to sell my car privately. Carvana made me a fair market value price. The process was easy, quick and enjoyable. I truly recommend them.
by Fiat Folly from Springfield, VA
November 21, 2018
Manual transmission (clutch) failed after only 17,000 miles. Dealer estimates $3000 to replace the clutch. Fiat's warranty excludes the clutch from the power train and instead classifies the clutch as an expendable part like wiper blades and tires and only covers them for 12,000 miles. Called Fiat America help line about the issue and they said "to bad. It's out of warranty". Terrible customer relations. Will never buy a Fiat Chrysler product again.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
Cute little car
by FiatGirl from Miami, Florida
July 31, 2018
Never thought of a fiat, but my hubby is Italian and told me to give it a try...it’s small and fun...the dashboard has the exterior metal (same color) giving it a sports car kinda feel...love the feel of the steering wheel, small and very responsive again giving it a sporty feel..the driver seat could be a little more comfortable, but it’s not uncomfortable...roomy hatch compartment considering that the car is small..love the double glove compartments...decent sound system...fun to drive...
Great experience. Quick and painless and car came quicker than expected. I’m very please with my experience and will use them again. Thank you Vroom
Great everyday around town car
by Retro Rebecca from Tampa FL
July 10, 2018
I needed an economical everyday car. This was perfect for me. I am a single mom so my budget is tight. The features are great. Front seats are comfortable, rear is a little cramped. Cargo space is just enough. It's size makes it really easy to get around and doesn't take up the whole garage. So far, I am very pleased with this vehicle. Only cons would be not very fast and small rear seats.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Heather was very understanding of my situation. All the employees made sure i was taken care of when i entered the service shop. Employees were freidnly as well.
Cool and fun
by Sandyman from Howard Beach, NY
July 23, 2018
I thoroughly like this SUV for its distinctive styling and several features that you'd not expect to see on a vehicle in this class. It handles well and provides a good, solid ride. The 4 cylinder engine is smaller than what I have previously been used to and is a bit slow to respond by comparison, but capable and even peppy although it does have a tendency to be a bit sluggish sometimes at low speeds.
Overall, I am very satisfied with his vehicle and am looking forward to enjoying it for years to come. The one thing that most attracted me to the car in the first place was what I see as a great value. Bought this one used, got a great deal and have been pleasantly surprised at performance and overall quality.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Love my FIAT!
by Daisy19709 from Middletown, Delaware
July 19, 2018
Perfect car for me! I wanted to scale down in size but not style. Super cute, super comfortable, and great ride! Lots of "bells and whistles" at a great price!
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
Fun car to drive.
by LL car fan. from Manito, Il
June 2, 2018
This little suv is very comfortable to drive. Fun and enjoy it very much. Has all the bells and whistles you could ever want in a vehicle. Has all wheel drive,sport, and regular modes on the transmission. Also has a stability button for use in snow and rain. Big car but, yet very compact. Love it.
My purchase was a bit lengthier in process than usual ,but it all worked out . My car salesmen Xavier Pena was professional and patient . Marc in the financial department was also very helpful and accommodating. I would recommend this dealership to anyone ,they have a wide variety of vehicles to choose from and many helpful staff .
My sister had been looking for a car for a long time. The other dealerships did not take her seriously. We pulled up to ALM at the Mall of Ga. and was greeted immediately. She told them what see had seen on line. Ali & Tammy brought us snacks while we waited to see the car. The price on line was the true price. It was such a relief to have a honest salesman. Ali bought our dinner while she purchased her beautiful SRX. It was the least stressful experience I have ever had buying a auto. I would recommend Ali to anyone looking for a vehicle. I will be buying my next car from him.
Attractive sporty car.
by Richard R. from Gulfport, FL
June 1, 2018
Nice design and comfortable. Easy to get in and out of. Should be economical to drive. Have only had it for a few days so hard to give a fair evaluation other than perceptions to date.
Brett Mayberry helped me and he was excellent with customer service and quality. Very fast service. I will definitely recommend friends and family for service from Don Jackson.
Jut got it and so far - great
by RichardR from Gulfport, Fl
May 30, 2018
Like the design and ease of entry, safety and features. European design and quality construction are nice features. Reasonable gas consumption is a plus. Comfortable ride for a small car.
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