The 2 salesmen I had were really great. My trips to check out and test drive cars were spread out over 3 weeks. No pressure, just patience with showing me and test driving used cars. Jeff and Chris were amazing . I will definitely recommend them to anyone shopping for a car.
It’s a great deal with the price of the vehicles I’m just kind of iffy in regards the location for maintenance and repairs I’m still looking to buy a vehicle and I think I should be getting it in the next two months
I bought my Ford Edge here 10 months ago and these guys are great to work with. They strive for excellence and customer service is top notch! Their service department is by far one of the best I’ve ever experienced. The staff here always welcomes you with a smile! I highly recommend anyone to Harrold Ford who wants to get the best price and service in the greater Sacramento area.
Honest dealer and non-aggressive sales staff. Good
by K.G. from Carmichael,CA
June 1, 2017
I couldn't find an honest deal at auto malls! I went to Harrold Ford and got exactly what I wanted in 5 minutes. I drove away in a beautiful used Taurus SES, that was 15 years ago and I still love it. No major repairs at all! I'll never buy a used car anywhere else.
Big thanks to M&S Auto for hooking it up with a truck I've been wanting to get. Also thanks to the salesman that helped me, he was very professional, and most importantly easy going no pressure. (His name is Andrew definitely ask for him.)
Brent Robken offered a great buying experience. I have purchased many cars but this had to be the best purchase ever. Brent made everything easy to understand and I'm sure that I wouldn't have purchased this car if not for him. I would highly recommend Brent Robken to anyone looking for a car.
Not often do I find a place that actually listens. I had a brake noise that not only worried me, but drove me and all of the dogs in the neighborhood nuts! It only made the noise at certain times, like first thing in the morning, when I was backing out of the driveway. Of course, when I dropped it off, it wasn't noisy. I spoke with Shanna and she suggested that we leave it overnight and the tech would check it out first thing in the morning. Made sense, not sure why nobody else ever suggested that.... Got a call in the morning that they found the noise and repaired it under warranty. All better now. She also suggested a new air filter which I was embarrassed to say had not been changed in the three years that I've had the truck! So, all that and my truck was ready for pick-up before noon. Don't know how they did that because they sure looked busy. I guess the good shops are always busy. But Harrold Ford and Shanna still were able to get the job done in a short amount of time!
I was trying to decide which car I wanted. Greg and Anthony were more than accommodating. I drove a Stinger (what a wonderfully fun care to drive). Did I say Fun, I mean FUN FUN FUN! Then a Kia Sportage. The Sportage met all the needs of our family. I did not buy at that time. I live in Oregon so I came home and went to other dealers. I did go back to Greg and he ordered the car for me. He was wonderful. When the car (Lola) arrived, I met Rodney. He was great! He brought the car to me, and explained it to me. He also has answered several questions since. What a wonderful job every one there has done to help me with the car I need. "Lola" is a beauty, and a great car!
We recently purchased a new 2018 Countryman, ordering a new 2018 model in June of this year. The total experience was great as the model ordered is just what was wanted and was delivered as expected. Our sales advisor (Creed Cate) was excellent in explaining all issues when special ordering and had great follow up with the process as the new car progressed in manufacturing.
We are very happy with all at Niello Mini.
The overall experience was amazing! The salesman that assisted me was friendly and wasn’t your typical pushy salesperson. Thank you for such a great experience!
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