I made an appointment for service (oil change & tire rotation) for 11:30 a.m. on a Tuesday, and because I cannot be away from my business for very long, I also arranged a shuttle to take me back to my office.
When I arrived, I was immediately greeted by both a service associate who verified my appointment and checked in my vehicle, and then escorted to my service adviser, Jeff.
As Jeff was preparing my service order, I mentioned that I had arranged for the shuttle. He indicated that the shuttle was just loading and getting ready to leave, however, there was no car ahead of my Mustang and the service should take no more than 45 minutes. I chose to stay and wait, as it would have taken much longer to go and come back with the shuttle.
I made myself comfortable in the waiting area, which was not very crowded, was clean and even had coffee and snacks available.
I wasn't expecting my car to be ready so soon! 35 minutes after I sat down, checked my email and made a couple of phone calls, Jeff came back to tell me that my car was ready.
As I was checking-out, I asked Jeff if they offered a car wash or detailing service. He mentioned the price of the detailing, but also stated that they give a free car wash with the oil change (OK, "The Works" package, which I received), however I should allow another 45 minutes. I'll do it next time.
Short of not having to leave my office to have my car serviced, I couldn't be happier. I highly recommend Ferman Ford's service, based upon this experience.
Just needed a new replacement batter for my 2006 Ford Crown Victoria, They had them in stock and ready to go . In and out in less than an hour . So far so good .
During my husband and my visit to Maplecrest Of Union, we learned a lot from our salesperson, Joseph Opoku. It is wonderful to find a salesperson, so knowledgable, patient, understanding, helpful and not always wanting to hear the sound of his own voice. He actually listened when we talked.
Let me just say, "THANK YOU JOSEPH". I am loving my vehicle. I had the opportunity to use the SYNC Connect this morning to remote start my car from my phone. 'FAN-FREAKING-TASTIC'!!!! and the Blind Spot Indicator.....Awesome!!!.
Let me take the opportunity to say that our salesperson, Joseph Opoku was Excellent, Excellent, Excellent. Did I say that he was Excellent, well In our opinion he was Exceptional.
Please, visit Maplecrest Of Union for all your vehicular needs, ask for Joseph Opoku, you will be in capable hand.
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I purchased a 2016 Honda Civic LX from Brandon Hill and he was the most knowledgeable product specialist I have ever had the pleasure of working with! His managers and finance had me in and out of the dealership in less than an hour! Thank you Underriner Honda for everything! I will definitely be back next time I'm in need of a vehicle!
2019 Ford EcoSport Titanium Review
Love the EcoSport so far!
by Debbie16 from Willoughby, Ohio
April 12, 2019
5
We have only had it for one day but we are happy with it so far! It met all of my husband’s needs for a new less expensive vehicle.
I recently bought a 2016 Hyundai Tucson and had a awesome experience. Shilo was very knowledgeable and accommodating with our wants and needs. Over all I had a great experience and I definitely will be recommending Underriner Motors & Shilo for all my friends and families next vehicle purchases! Thank you :)
2019 Ford EcoSport Titanium Review
So far so good thanks to Greg Collins!
by Judith from Sandy Springs, GA
March 25, 2019
5
Car meets alll my needs. Good navigation. The visility is pretty good. Screen is big and technology is excellent. Back up camera is good also.
The Laurel Ford team worked with me via phone, email and text before I went there to purchase my F-150. And when I got there they treated me courteously; the team is very friendly and professional. Special thanks to Jim, Eric and Bobby. It was a pleasure working with them and buying from them. I drove over 1300 miles to buy my truck from Laurel Ford.
2019 Ford EcoSport SE Review
Best test driven car
by ANTHONY from Fredonia, WI
November 6, 2018
4
Great except the side door opening on the trunk in lieu of the overhead. That was a flop for Ford in the 70?s, why bring it back?
This is our 3rd purchase with Hertz. They are absolutely amazing (we???ve dealt with Doug & Shandra)! I have never felt pressured when we???ve looked on their lot - and we have never been pushed to purchase something above our budget. I wasn???t sure that I would be able to get into an SUV and keep my car payment within my comfort zone (as I was trading in a passenger car) I went in and Doug was remarkable and let me know the SUV???s he recommended for what I wanted to pay and what features I wanted. I test drove a few with my daughter in her car seat to see how the backseat was for room. Sure enough the numbers worked out and I got into a 2018 Nissan Rogue! I wanted a blue one so they got on the phone immediately to take it off of the market at the other location and I picked it up at 3 pm the next day! Talk about amazing! Shandra was there to greet me and the paperwork process was seamless and quick. I walked out with tears in my eyes so happy to have a bigger and safer car for my family! Thank you so much! We won???t buy a car from anywhere else!
2019 Ford EcoSport Titanium Review
very comfortable and safe to drive
by Patrick Grant from Glen Ridge,NJ
October 12, 2018
5
Most rear legroom and great interior styling. Drives very well. Very nice drive.Great 4 wheel drive. Good value. Room for three adults in rear seat.
I live a few hours away from billings, Sal helped me over the phone! He was so professional! I told him what I needed and he found me exactly that in less than 48 hours!! I'm so surprised and thankful that everything went smooth. Sal is the best 😊
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