I made an appointment for service (oil change & tire rotation) for 11:30 a.m. on a Tuesday, and because I cannot be away from my business for very long, I also arranged a shuttle to take me back to my office.
When I arrived, I was immediately greeted by both a service associate who verified my appointment and checked in my vehicle, and then escorted to my service adviser, Jeff.
As Jeff was preparing my service order, I mentioned that I had arranged for the shuttle. He indicated that the shuttle was just loading and getting ready to leave, however, there was no car ahead of my Mustang and the service should take no more than 45 minutes. I chose to stay and wait, as it would have taken much longer to go and come back with the shuttle.
I made myself comfortable in the waiting area, which was not very crowded, was clean and even had coffee and snacks available.
I wasn't expecting my car to be ready so soon! 35 minutes after I sat down, checked my email and made a couple of phone calls, Jeff came back to tell me that my car was ready.
As I was checking-out, I asked Jeff if they offered a car wash or detailing service. He mentioned the price of the detailing, but also stated that they give a free car wash with the oil change (OK, "The Works" package, which I received), however I should allow another 45 minutes. I'll do it next time.
Short of not having to leave my office to have my car serviced, I couldn't be happier. I highly recommend Ferman Ford's service, based upon this experience.
Just needed a new replacement batter for my 2006 Ford Crown Victoria, They had them in stock and ready to go . In and out in less than an hour . So far so good .
During my husband and my visit to Maplecrest Of Union, we learned a lot from our salesperson, Joseph Opoku. It is wonderful to find a salesperson, so knowledgable, patient, understanding, helpful and not always wanting to hear the sound of his own voice. He actually listened when we talked.
Let me just say, "THANK YOU JOSEPH". I am loving my vehicle. I had the opportunity to use the SYNC Connect this morning to remote start my car from my phone. 'FAN-FREAKING-TASTIC'!!!! and the Blind Spot Indicator.....Awesome!!!.
Let me take the opportunity to say that our salesperson, Joseph Opoku was Excellent, Excellent, Excellent. Did I say that he was Excellent, well In our opinion he was Exceptional.
Please, visit Maplecrest Of Union for all your vehicular needs, ask for Joseph Opoku, you will be in capable hand.
I"m happy with service, but unhappy with rebate system. In 2017, I submitted a $30.00 rebate for battery and air filter purchase. Never received rebate. I was told by the attendant at Ford in New Ulm that someone had cashed it in.
Hope I receive my $130.00 rebate this time...…………………………..Thank You!
2019 Ford EcoSport Titanium Review
Love the EcoSport so far!
by Debbie16 from Willoughby, Ohio
April 12, 2019
5
We have only had it for one day but we are happy with it so far! It met all of my husband’s needs for a new less expensive vehicle.
I have owned this vehicle for 2 months, and am very happy with it! I was a little nervous about downsizing slightly from a Ford Escape to a Ford EcoSport, but it has proven to be plenty roomy for my needs. I am really impressed with all of the nice features like heated seats, moonroof, and the Sync3 system - all without a big price!
Chuck Spaeth has met and exceeded all of our expectations in purchasing 3 vehicles over the last 2 years. Their sales force worked with us directly answering our questions, phone calls, text messages etc. We are very happy with our experiences.
2019 Ford EcoSport SE Review
Best test driven car
by ANTHONY from Fredonia, WI
November 6, 2018
4
Great except the side door opening on the trunk in lieu of the overhead. That was a flop for Ford in the 70?s, why bring it back?
Vehicle available to be shipped to your home. Contact
the dealership for details.
2018 Ford EcoSport SE Review
cute car; recent purchase
by Amos from Wapakoneta, OH
May 16, 2019
4
Purchased the car for my 18 year old; she loves it. She likes the electronics, the size of the car, all the ways the seat is adjustable. The overall appearance of the car is cute. We compared to Honda, Ford had more features for a better price.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2018 Ford EcoSport Titanium Review
Great car, excellent price
by Y.Williams from Tacoma, WA
May 16, 2019
5
This is a great car, I traded in my mini cooper for the Ecosport. I am happy with it thus far. Being used to the wide tire placement on the mini, I can feel the difference in this car, so I will most likely replace the tires soon to feel a bit more stable. But otherwise its perfect. Has all the bells and whistles I was missing in the mini and really wanted.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2018 Ford EcoSport Titanium Review
cute and affordable
by Tigers Fan from Hillsdale MI
May 15, 2019
5
Interior front feels like an Escape. I even had someone tell me they like my new Escape. They are very similar. The only difference is smaller trunk & smaller back seat leg room.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2018 Ford EcoSport S Review
The newest car we've owned.
by RachGutie from Muncie
May 10, 2019
5
This Ecosport rides very smooth, easy to handle. I love the grey color of the exterior. I like the keyless start, the ease of adjusting my seat by pushing a button.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2018 Ford EcoSport SE Review
Loving it so far!
by Mel from Grimes, IA
May 6, 2019
5
Stylish, easy on gas, fun to drive! Lots of safety features like blind-spot notification. The only thing missing is a CD player! I love to listen to my CDs!
Very happy with my recent purchase! This is the third vehicle I've purchased from this dealership. Never disappointed. Great all around buying experience that has you feeling "great" with your purchase. Thank you to Bill and Char for the hard work!
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