Used 2022 Ford EcoSport for sale near Hazel Crest, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

New 2 weeks ago today. This car is not intended for family vacation. I use it as a daily driver a 100 miles round trip. I got the mid-grade trim package heated seats moon roof. it has a small gas tank 13.9 gallon. I question the MPGs as advertised but its ok at 27 mpg all highway. It will fit 4 people but i believe Ford didnt intend for it to be a vacation car but a general purpose of getting back and forth to work car.So far so good only time will tell.

I was very fortunate to have the greatest salesman, manger, General manager and finance director in the business assist in my purchase. Thank you "Coach" for all you do for me and the family

Great work, GREAT people. Ask for Mike S. He did the best. Love my ford fusion. Very nice guy, he cared & took his time. ALL my needs were met. Thank you Oak Lawn Volkswagen! Thank you, Amaya C.

Very good. My sale person was very helpful and informative and was able to provide me with the exact car I was looking for. He also helped me get the financing I was looking for. Very good experience.

excellent car buying experience. The agent and I carefully went through all the details and needed transactions and all of my questions were answered for that day.

Great bunch of people . Not high pressure sales . They go above on trying to help you and accommodate . I wish I would have went with them but purchased another vehicle thinking payments would be lower but they turned out the same .

Excellent sales service from J. R.! We are very pleased with our recent purchase, and J. R.'s patience, professionalism, and assistance was greatly appreciated.

My wife and I live in Texas. So obviously there are thousands of dealerships from here to Chicago but after talking to DJ, we decided to take the drive out here. We had such a great experience with DJ. If you are looking for a stress free car buying experience go see DJ at Midway Dodge