South Bay Ford, Hawthorne, CA
December 3, 2018
My husband and I bought a 2018 Lincoln MKX yesterday. We have purchased several cars over the years, but we have never been treated with such genuine respect. Our Sales Consultant, Victor Cedillo, was amazing. After showing us the model we were interested in, we sat at a table and he brought us water. My husband is in a walker, and Victor, at all times, was concerned about his comfort. He reviewed the car for us and answered all questions. We were there during lunch, so he gave us script so we could have lunch while waiting for the finance department to prepare paperwork. After the paperwork was complete, Victor helped us clean out our old car. An amazing man. By the time we left, we had a new, trusted friend. We had never considered buying a Lincoln, but stopped by to take a look. With the help of Victor, we have a perfect car to fit our needs. Thank you, Victor!