Ric Dickerson and Jay Cho we’re both amazingly helpful during my buying process. They both made me feel very comfortable and supported, and worked with me to meet all my needs. I highly recommend the Capital Subaru to buy your new Subaru!
Capitol Ford is an amazing dealership whose customer service practices are top tier! Bought my 2018 Ford Edge Sport yesterday and it was a flawless experience. I have bought new cars before and it has been a painful process like you wouldnt believe. Capitol Ford, in particular the salesman we worked with Thomas, was so professional and wanted to make sure all my needs were met. Thank you for working with me and making the car buying experience smooth. I will recommend this dealership to friends looking for Fords. Thanks!
Service department is outstanding, clearly five stars. On an absolute scale, the buying process was only 2 stars, but I gave them 4 by comparison with my experiences buying cars at other dealers -- which would rate -5 stars! I bought my Lincoln MKZ hybrid there 5 years ago, and have used them for service throughout, so I have significant experience. I've been buying cars for 50 years, so also have a lot to compare with.
Mr. Tameem Altameemi Thank you so much for your kind and Professional support in helping me buy a car. You are awesome and pleasing person.The service was excellent. I am grateful to you the way you supported me to strike the deal. I will recomend Ford sunnyvale to my friends and relatives. Mr. Tameem Altameemi is a good sales person. Thank you again for a satisfied and wonderful service.
Alex and Ting were fantastic throughout the buying process. Ting found the vehicle that I was looking for and offered a competitive price. Alex served us through the test drive and explanation of vehicle features. Zack was great in the finance and paperwork stage. I give them all a ten for their efforts.
First off, I drove all the way here from San Francisco because I was lucky enough to initially be connected to Salesman Nick when I called one afternoon to check on the availability of a 2018 Kia Soul. He told me what he knew about the availability and told me he would call me back after checking on the specific vehicles options. Having had flaky car salesmen experiences in the past, I expected to not hear back. I was wrong! About 10 minutes later Nick called me back and provided me with all the information. He asked if I wanted to come in and I told him I would be in the next morning. He happily adjusted his schedule to meet me the next day. It was a complete pleasure working with Nick. He was happy to review all the bells and whistles of the car and it was clear he loved being able to sell Kia cars. On top of that, he was funny!
When it came to the price negotiations, I could have not wished for a better experience. Shout out to the Sales Manager Mark who was friendly, straight forward and fair.
The final chapter of the experience was the Finance Manager Servan who was really nice, low pressure finance guy. I am used to finance managers being pushy and trying to push all the "extras". Servan did not push at all! He reviewed the options, explained his opinions about the "extras" and did not push me with any guilt or fears (experienced all that at other dealerships).
I walked out with a brand new Kia Soul at a price that was fair and customer service that was exceptional. If you are in the market for a new car I highly suggest checking out Kia's and the friendly, fun service at Stevens Creek Kia.
The experience of new rams trucks and Reza is the best! He showed me my opinions on rams trucks and have me test the rams... to me it's important for me to understand the rams engine and the feel... glad I have my real truck thx guys!
I started car shopping and reached out to several dealers to find a new family vehicle within our budget and with the features we wanted most. Normandin defintaly delivered! Chris was just fantastic and really convinced us to make the decision to travel 2 1/2 hours to this dealership to test drive the Chrysler Pacifica we ending up purchasing. He worked on giving me options on a couple vans at the price I was looking for. He was very responsive. I had been to several (and in contact with) several dealers, but with Normandin I genuinely felt valued and respected as a customer. That meant a lot to my wife and I. We brought our 10 month old son and all of the staff were very helpful getting the process done as quickly as possible. Thi was great as well and she went the extra mile to final the paperwork and looked for better interest rates on our loan options that would best fit our budget. Overall this dealership felt like they were there not to just make a quick buck, but to truly help customers find what they're looking for at very reasonable pricing. Thank you Chris and Thi for making us very satisfied customers!
It was a pretty good experience I knew what I wanted so that made it easy. The finance guy seemed new and inexperienced.
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