It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Solid purchase for family
by JB1 from Morgantown
December 18, 2018
Room and safety for family. We have two kids both with car seats and there is plenty of room. All wheel drive works in snow (WV winter tested). Plenty of cargo room. Can handle four adults comfortably as well. A bit pricey out of dealership, but hope it lasts to make up for that.
I have been buying cars from Rick for over 30 years, bought over 20 for myself and family. everyone I recommended to go there has been happy, laid back no pressure very knowledgeable . All of my family buys their cars there
Love my Ford Edge
by Jupiterkaren from Jupiter florida
January 5, 2019
Great comfort front and back seats. Display is large enough to see while driving without taking eyes off road to focus....navigation awful. Takes me past places I am looking for, when I use voice commands it calls wrong people, also some buttons so small you really need to make sure you get familiar with vehicle so you can press when needed. Once in a while I detect a hesitation with the tranny, but then it picks up speed again. Trunk one button great feature, twice I stood by it with keys in hand and it started closing on me, I lived. Yes great vehicle. I feel secure and comfortable.
Only one of many dealings I've had over the years with this dealership - they are at the top in my estimation. Great people, good workers that know what they are all about and Management that is appreciative of my business. They have saved me money and did a great job with repairs when needed even though it's seldom. Their customer relations are second to none and best of all they are people you can count on to get the job done right the first time.
Id buy another one in a heart beat if I had to
by Ray from Portland Oregon
November 21, 2018
Ive had the 2016 Edge SELa month now and absolutely love it. Theres not much more Id want out of a vehicle. Im a fat xxxxxxx used to getting in and out of a lifted Excursion, but I get in and out just fine, plenty of headroom, comfortable seating, plenty of storage for fishing and camping crap as well as groceries, back seat theres enough room for passengers to be comfortable, drives very well, comfortable ride, plenty of zip to it. Brakes do grab a bit, but you get used to that and adjust your driving style like you would any other vehicle. Im very happy with it, and look forward to the next ten years at least driving it.
2 phone calls and 1 meeting...and the vehicle showed up. Exactly what we wanted...but with more options. Spent a great deal of time going over all the "features"... Why go anywhere else?!!! Beyond great service!
by Deke from Troy, MI
November 5, 2018
This review is for a 2016 Edge Titanium v6. I had a loaner 4cyl turbo earlier in the year and found the power lacking. The v6 provides plenty of power off the line and in highway passing situations. It is EXTREMELY quiet. It handles well, much like the Fusion which shares this platform. The interior is very nice -- Sync 3 is a marked improvement over the previous iteration. I was very impressed by the amount of storage for front passengers. Note: my previous vehicle was an Expedition. The only knock: I hate the trend of increasingly high door sills. My vehicle has the BLIS system. I would not by an Edge without this as visibility is no where near that of the Expedition. Also, I'm not a fan of the rear lights. They look like someone gave the truck a wedgie.
Jeff single handedly restored my faith in car dealers. After a miserable experience trying to buy a BMW X5M in Dallas, I found that Jeff had one listed. He had it fully serviced, checked the brakes and tires and gave me the measurements. He had BMW take care of some recall work before I arrived to pick it up and had it clean / full of fuel / and ready to go!! Nothing was misrepresented and I found the vehicle in better condition than described. He picked me up from my hotel and checked on my travels as it took two days to drive it home. Bottom line, customer service is lacking these days, but not here. I couldn’t be any happier!!! Thank you sir!!
MLX to Edge... Still a happy camper
by Pelican from Daytona Beach, FL
October 31, 2018
Cannot say enough about the Edge SEL.
Style, performance, comfort, reliability all wonderful.
Turbo 4 performance has been great and EFFICIENT.
Absolutely love all the cargo room.
I was on a 2100 mile trip in a F150 and developed a loud brake noise, stopped in without an appointment and they put the truck on the lift and found the problem and had me back on the road in a very short time. The technician and service manager were great and they even helped us hook the trailer back up. It was a pleasure to find genuine nice caring people.
Best car I've owned
by Susan from Albany, NY
October 22, 2018
This is the first domestic car I've owned in 30 years and boy do I love it. I've had Saab, Mini, Acura, Volvo and none of them compared to my Edge.
I test drove a 2010 Ford F-150 and really liked it but wanted to look at some other dealerships. They didn't try to pressure me into making a purchase at all but kept in touch to see if I had found another truck. I hadn't found one I liked as much as the one I looked at here. I had a mechanic look at it and found a broken spring on the front drivers side. The dealership fixed it right away with no hesitation. I was very impressed with he entire process and ended up buying the truck. This was by far the best car buying experience I've ever had.
This was the most positive car buying experience I've had. Found the vehicle and emailed Don to get some info. Was able to take it home overnight so my husband could see it. Went in and was able to accept their first offer on trade and car price. Straight forward, fair and NO Haggling. Didn't feel any pressure to buy, all my questions were answered and everyone was so nice. Would highly recommend buying here!
Moe spent over an hour going over everything in my car and showed me how things work. He was so polite and very knowledgeable. Kristin in finance had everything ready and was in and out in very little time. Both were very friendly and made me feel like the queen for the day. Thanks for an easy day buying a car !
I recently bought my suv form Cassill and they made the whole experience great! We had bought a car from a different dealership and it was an awful experience and the car was a piece of work! But Don made the whole experience great! He called us whenever a car came in that we might like, he went on lots of test drive in both awful hot and rainy! And finally he helped us find the suv we wanted! And we love our Ford Edge! I will add that we were in a minor car accident shortly after buying the car and we received a couple different phone calls from cassill members making sure we were okay! Such a great place!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.