Capitol Ford is an amazing dealership whose customer service practices are top tier! Bought my 2018 Ford Edge Sport yesterday and it was a flawless experience. I have bought new cars before and it has been a painful process like you wouldnt believe. Capitol Ford, in particular the salesman we worked with Thomas, was so professional and wanted to make sure all my needs were met. Thank you for working with me and making the car buying experience smooth. I will recommend this dealership to friends looking for Fords. Thanks!
Love my Ford Edge
by Jupiterkaren from Jupiter florida
January 5, 2019
Great comfort front and back seats. Display is large enough to see while driving without taking eyes off road to focus....navigation awful. Takes me past places I am looking for, when I use voice commands it calls wrong people, also some buttons so small you really need to make sure you get familiar with vehicle so you can press when needed. Once in a while I detect a hesitation with the tranny, but then it picks up speed again. Trunk one button great feature, twice I stood by it with keys in hand and it started closing on me, I lived. Yes great vehicle. I feel secure and comfortable.
Today I drove away from the dealership as a first time car buyer! I had an amazing experience with this A+ team. Nick the GM was super helpful with setting me up with his team that gave me the true VIP experience. The assistant manager Thomas was able to find the car that I was exactly looking for while also keeping me updated when the car would be ready. I appreciate all of the communication even when he was technically out of the business. My sales rep that helped assist me with the car was Sterling and he helped so much through the process and patience with the finance department. Sean was the sales manager within the finance department and he did everything and exhausted every possible outcome in order for me to get the best deal! I walked away believing that this whole team was there to help us all reach a common goal which was driving away with a car at the best affordable deal. Thank you all for your help!
Solid purchase for family
by JB1 from Morgantown
December 18, 2018
Room and safety for family. We have two kids both with car seats and there is plenty of room. All wheel drive works in snow (WV winter tested). Plenty of cargo room. Can handle four adults comfortably as well. A bit pricey out of dealership, but hope it lasts to make up for that.
Most reason I bought this car from AutoNation is the saleslady Jorainna Yao. She is really patient and helpful.
I would also referred my friend to buy a Mercedes 2020/2019 GLE amg 43 next year to her.
Also the car is beautiful ! Easy to handle and control. Very comfortable for a tall guy.
Id buy another one in a heart beat if I had to
by Ray from Portland Oregon
November 21, 2018
Ive had the 2016 Edge SELa month now and absolutely love it. Theres not much more Id want out of a vehicle. Im a fat xxxxxxx used to getting in and out of a lifted Excursion, but I get in and out just fine, plenty of headroom, comfortable seating, plenty of storage for fishing and camping crap as well as groceries, back seat theres enough room for passengers to be comfortable, drives very well, comfortable ride, plenty of zip to it. Brakes do grab a bit, but you get used to that and adjust your driving style like you would any other vehicle. Im very happy with it, and look forward to the next ten years at least driving it.
Very positive staff from initial phone call to working with Finance and driving off the lot! I knew this was where I wanted to buy based on how straightforward and prompt Alex was, I shopped around and this was where I found the best deal.
Full size features in a mid size SUV
by SWalker3 from Gulfport, Mississippi
November 13, 2018
We needed a roomier ride but the new Rav 4s didn’t seem as comfortable as our 2011 rav 4. We weren’t ready for a highlander so this Ford Edge met our short term (and possibly longer) needs
Amazing service and great people! Excellent experience to buy my new car
by Deke from Troy, MI
November 5, 2018
This review is for a 2016 Edge Titanium v6. I had a loaner 4cyl turbo earlier in the year and found the power lacking. The v6 provides plenty of power off the line and in highway passing situations. It is EXTREMELY quiet. It handles well, much like the Fusion which shares this platform. The interior is very nice -- Sync 3 is a marked improvement over the previous iteration. I was very impressed by the amount of storage for front passengers. Note: my previous vehicle was an Expedition. The only knock: I hate the trend of increasingly high door sills. My vehicle has the BLIS system. I would not by an Edge without this as visibility is no where near that of the Expedition. Also, I'm not a fan of the rear lights. They look like someone gave the truck a wedgie.
It was a pretty good experience I knew what I wanted so that made it easy. The finance guy seemed new and inexperienced.
MLX to Edge... Still a happy camper
by Pelican from Daytona Beach, FL
October 31, 2018
Cannot say enough about the Edge SEL.
Style, performance, comfort, reliability all wonderful.
Turbo 4 performance has been great and EFFICIENT.
Absolutely love all the cargo room.
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