Ford was delayed in getting the necessary parts out but they provided me with a rental. I was a bit frustrated with the length of time required to obtain the part - even more frustrated wtih the actual problem that exists with superduty trucks related to the steering stabilizer.
Everyone there was very helpful. Process was easy and painless. Sales and staff were knowledgeable about the vehicle I wanted and were genuinely excited for me when I purchased it! Hats off to Kelly! He was great to work with, and made my first time ever purchasing a brand new car easy and fun!
the best service i ever got buying a car good job to all
by mike lee from DealerRater.com
November 24, 2018
PAUL handled everything from financing to repairs very smart gut also matt in the financing was also very helpful I got to say these guys were on top of it worked with us on the down payment etc I would say this is a top notch dealer ship
We had an amazing experience with Billy! Not only was he very knowledgeable he had amazing customer service! He was fantastic and patient with our children during our visit and even went as far as to drive a truck to us to show us some options when we couldn???t come to them. The only reason we rated the dealer a 4 was because of the very long wait time with their finance department. It was about 3 hours from the time we made the deal to the time we finally drove the truck off the lot.
I had a great experience at Spradley Barr Ford thanks to Tory Turpin! I went in on July 19 to look at a Ford Fusion and hopefully trade in my Cruze that I bought at auto nation (and didn???t like very much). I was frustrated with the car I had and really no idea how trading in my car would work, or if it was even possible because I just bought it 6 months ago! He sat down with me and explained every step of the way thoroughly. He was always ready to answer any question I had. He was very personable and fun throughout the whole experience. We test drove a few and I found one I REALLY liked. The tough part was I had some negative equity and quite a high interest rate, however I came back the next day and he had the car detailed and all the paper work filled out ready for me to sign- at a crazy deal and an interest rate that was far less than half my previous one. Tory was really understanding with my situation and didn???t pressure me into anything. I had the best, least stressful car buying experience thanks to Tory. I would highly recommend him if youre in the market for a new or used car.
I bought my first new truck here. I was walked through the entire process and felt very good about the purchase. Everyone was extremely pleasant to work with! Extremely happy with them and how easy it is wot work with them. Dennis was very nice and reassuring. Q was informative and helped me make good decisions. Dave was a great point of contact. The team is great and I love my new F150
This was our second car we bought from Longmont Ford dealership and it too was a very good experience. No pressure and lots of patience! Nick was fabulous and showed us whatever we asked to see and never tried to push us into anything. He walked away when we needed to discuss and was right there when we had more questions. He listened to what we were wanting and we walked away with a fabulous car at a fabulous price.
We had an amazing experience working with Steve. He was very professional and very easy to work with. He was kind and made the car buying experience easy. He was very straight forward and went above and beyond to help. I would strongly recommend working with him!
I've happily purchased yet again from Interstate Ford. As always, they make it easy. I always deal with Stacia Shane-Clark and Quienten Clark (both highly regarded and award winning Ford employees). I will not buy elsewhere after working with them. They are trustworthy, knowledgeable, and extremely customer focused through every step of the sales and finance process If they don't have what you want on their lot they will get it for you. Your search for a vehicle should end here.
I had the pleasure of working with Dennis Blair (sales) and Quienten "Q" Clark (finance) two weeks ago on a new Ford Edge ST purchase. I had looked any many different makes and models and really liked the 2018 Ford Edge Sport that I originally drove at a dealer in Longmont. Short version is I got the high pressure sales tactics (I've been in sales for 20 years so that was NOT going to work on me). So next day I called Interstate Ford and was connected with Dennis. I explained what I was looking for and was ok waiting for 3 months for the new ST model. Went down and talked to him F2F and knew I was going to buy from him. Dennis has been doing this a long time and was easy to work with, answered my questions, and actually asked about my background. Dennis introduced me to Q so I had a chance to speak with him, learn about their extended warranty options, and even had them look at my current vehicle and get a $ number for trade in value. All of this was several months before I made the purchase. Three months later the car I ordered showed up and I bought it. I had already met the team and was quite comfortable with the process. Most of the paperwork was already done so I only spent about 90 minutes there from start to finish. I highly recommend Dennis, Q and the rest of the team at Interstate Ford.
Interstate Ford is definitely a 5Star dealership because of its personnel. Dennis Blair was so concerned that we bought a car that would be best for our needs. His integrity, insights and experience all contributed to our getting a vehicle with our having minimal stress and anxiety about the purchase process. I look forward to working with Interstate Ford in the future.
Our experience with Brent Rogers was great! We got our car with him and my mother's. This is the second time we went to him to get a car. We even got a check for referring mom to him. The process was very smooth and all the staff were very friendly and helpful!
Overall great experience! Steve is awesome, friendly, helpful and very knowledgeable. This is my second time purchasing from this dealer and Steve as my salesman. Everyone here is very nice and make you feel welcome. Zero pressure.
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