Code viewed on dash engine was missing turned off restarted ran fine reported to dealership and they corrected problem in wiring under warranty same day no appointment was required and waited for repairs at dealership
The staff was able to get me a appointment on short notice before I took a trip. They got my car in exactly when they said and has it back to me shortly before the time the estimated for the service. I appreciate that my time was not wasted waiting and how friendly they were
Exccelent customer service,friendly admispher quick service.minor error taken care of immediately.have no compliants about the services rendered.would recommend to families and friends.I was also satisfies with the price I believe it was fair. Thank you to the persons responsible for the services and hospitality.
We had the best salesman in Louie. He worked with us to find the perfect truck and a fair trade. I would highly recommend working with this team again and will recommend Griffin Ford to all my friends after the great experience we had.
I would wholeheartedly recommend Griffin Ford to friends and family. From day one they took excellent care of me and gave me all the help needed to make my long distance car purchase. I want to thank Tony Miller for his friendliness, patience, and honesty. I think Tony's attitude and honesty gave me the confidence to make the purchase without concerns. Even after the car was paid in full, he continued to help with the shipping process never once saying that's not his responsibility. As a car enthusiast, I have made many car purchases from all parts of the country and have worked with many salesmen, but working with Tony was professional and memorable and if the opportunity presents itself again, I would purchase from Griffin ford and Tony will be my representative. Tony, If your boss is reading this... Boss give him a raise! Respectfully Rey Ruiz San Luis Obispo Ca
I used the web portal to make an appointment. I chose what appeared on the screen and added main issue for vehicle service needed. When I arrived for service, it could not be completed, for I chose oil change. However, I did include the additional item for vehicle service. I had to bring the vehicle back. The service employees were accommodating and topped off the necessary fluid that was low. The website for service appointment needs to be revisited, so it reflects what, I as the customer, need to be serviced.
I located a specific 2017 Expedition EL at Porcaro Ford and Shawn Moore quickly responded to my online inquiry. It is an 8-hour drive between me and Racine, but Shawn did two separate FaceTime sessions with my wife and me and was always responsive to my follow-up questions. Nicole in Finance was also very helpful in helping arrange my financing. Quality vehicle...fair price...good customer service.
I would like to take time to thank Chuck Rizzo for a great car shopping experience. Everyone was helpful in making sure that everything was done to get me into my new Ford Escape. I would recommend them to anyone!
Excellent service, purchased new tires as well as The Works
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