Used 2020 Ford Edge for sale in Hamburg, NY

Always the best service experience from Jerry and his team. They are professional, friendly and taking care of their customers is always job one. Best dealership and team in town!

This vehicle is great! We are very satisfied with our choice and it meets all of our needs. We have gotten many compliments on our new Edge

Mark Schrader never tries to close me. He tells me what he can do and the experience is always good. Dittos with Mike Schaefer as dales manager. Always good service at Quicklane too.

the version i bought was the titanium elite. it has more features than i will ever use but my wife loves it and all the features, this is the 3rd edge i have owned and have had no problems with any of them. they are comfortable and quiet. i prefer the V6 in my 2017 but this one seems peppy enough. the V6 is handy for towing.

Good service and polite staff. I will continue to utilize West Herr Ford Service. I also like how you can make appointments online! Very handy!!

I owned a 2017 that i was very unhappy with. I traded it in and bought a Jeep. This time around, my wife needed a car. We shopped around and the Ford Edge really does give you a lot for the money. Despite my previous experience, we decided to give Ford another shot. After test driving 3-4 vehicles in this category we picked up a Titanium trim, manager's special at a great discount. It has less than 3k miles. This vehicle is roomy, quiet, smooth and a pleasure to drive. The gas mileage is quite good for a car in this class and is within the range indicated on the sticker. The premium stereo will please most buyers. If the build quality turns out to be good, this is a truly fantastic car that I would not hesitate to recommend. However, to find that out, well have to wait 2-3 years. I am giving it 3 stars for reliability simply because it is to early to tell one way or another. Overall, so far, A+

Excellent very professional answers all questions so you fully understand what you are buying absolutely no high pressure l would recommend West Herr to anyone looking for a new or used car

Great car overall. Has the zip & pick up suitable to my driving style. Has great spacious room for whole family & tons of sporting equipment. And looks stylish. Best mom/family car out there!

Except for the interest rate on the loan being inaccurate, the process went smoothly.

My Wife and I stopped at Delacy while on a used car search. We went to a few other dealerships, Delacy just happened to be on our way home. We decided to stop in and look at explorers, however she found a Jeep Wrangler on the lot she fell in love with. We went inside, and stood around for about 10 min for someone to acknowledge our existence. (In their defense, they seemed super busy). A man eventually asked if we were being taken care of, and directed us over to an available salesman. The Salesman, Kevin was awesome. Hands down best experience I have ever had with a car salesman. Kevin offered up a test drive and had a no pressure attitude. We returned from our test drive and decided quickly, we wanted the Jeep. Kevin was straightforward with us, even admitted he is not a Jeep expert (we figured, its a Ford Dealership after all) and helped every way he could to answer questions we had. Initially their finance company could not come close to our credit union interest rate, so we decided to wait for our credit union to process the application. Much to our disappointment, the credit union took FOREVER to process the loan. After a few days, we gave up hope on the credit union, and we were NOT going to pay the interest rate Delacy gave us. Kevin remained in contact with us the entire time, just checking on if he was going to put the vehicle back on the lot or not. He was understanding, and tried helping with alternatives. Kevin called us back a few days in and said they could match our interest rate, with slightly different terms. These terms worked for us and we went in to do the paperwork. Kevin was awesome, he had everything handled for us ahead of time and the vehicle out waiting for us. We filled out the paperwork, then........we had to talk to the finance guy. I wish I remember this guys name from finance. As there was some research I did after the fact I would love to throw back at him and call him out on his lies. We did the finance paperwork without a hitch, then came the "extended warranty" speech. I've fallen victim to these stupid warranty schemes before, and was not about to deal with that again. He pitched an approximately $3500 extended warranty to us, covering 3 years, 36000 miles. My wife and I respectfully declined -- Then the pushy garbage came out. He asked us If we knew how much a new engine was for the jeep. (of course I didnt know off the top of my head) We told him no, he claimed a new engine was $8500. (its not, Its more like $4500 for a brand new engine, plus labor i guess) He got NASTY about us refusing the warranty. He continued with the "I just dont understand why you wouldnt want to protect your investment" nonsense. I told him the powertrain warranty still covered another 2 years and 20,000 miles or so. He told me no, that warranty is no good. THE LIE DETECTOR DETERMINED THAT WAS A LIE. It most certainly was still good. So his engine speech was just a bunch of junk trying to sell us a warranty which the dealership would get a nice chunk of change for selling. We were persistent, and refused again. His attitude continued to get meaner, to the point we would've walked out if they didn't already have her car and everything transferred over. He eventually gave up on his nonsense. Kevin came back over to give us the keys and walk us out to our new to us vehicle. He congratulated us, and made sure we were good to go. The angry finance guy really ticked me off, and made my Wife super uncomfortable. Buyer beware of the pushy angry finance guy and his shady warranty sales. Rest easy with the Sales team though, they all seemed to be great people. Kevin even followed up with us a few hours after we took delivery to make sure everything was going good. This guy was top-notch. Overall, the Experience at Delacy was great, although I think the Finance guy should be a little more truthful and less angry when he doesn't get his way. Maybe he needed a hug or something. Who knows?

Bought my first new f150 at Dave Smith Ford and was treated just like family. Matt Johnson the salesperson was extremely pleasant very helpful and knowledgeable. They give me a great trade in value and Matt took his time and showed me the features on my new Ford . Will go back for sure . Thank you everyone at Dave Smith Ford

I am so excited with my Ford Edge.So .I like the best operating of my car .It is great and the different thins Demi showed us making the adjustment more comfortable to drive

Ask for Miranda. She is an excellent member of the finance team. I was denied by some banks but she kept working and I drove home in my car yesterday. The car was detailed, I got a new battery and new tires and a full tank. The dealership was clean & sanitary. It was very comfortable. I was already a West Herr customer but now I'm a West Herr Nissan customer for life. LaShondrey Robinson

At West Herr they are friendly & helpful! I would recommend them to anyone’ Jason Cake the service advisor is friendly! My salesperson Patsy Esposito is also helpful! Both of these folks are great!

Good service, sales personnel had great knowledge of the product they r trying to sell. Excellent service for the sale and great people skills. To sell a car you must know your product and they did great job!!!!! I would buy another car from jay.7