Ford Edge for Sale in Fort Smith, AR

Excellent service and repairs was made in a timely manner. Thank you Howard for the fast service .

They stood behind there word they helped me with the sales tax that made it possible for me I am very pleased they made the experience very pleasant my very first new car

The brake light was broken and it had a flat tire the day after I got the new Malibu. Joe Gillaspy got them fixed in quick order. I will be back to him when I need service.

We were dreading shopping for a vehicle, but we were pleasantly surprised with Riverside! We went in looking for a used SUV and ended up buying 2 new Fords!

My car was in for repairs and even though I didn't buy it from Randell Ford they made sure I had an extremely nice loaner to drive, they called me with updates on my vehicle while fixing it, made sure my loaner car was doing good, I can't say enough about my experience with Randell Ford they went above and beyond anything I expected.

Repairs done right, ordering accessories your lucky if you even get it.

Our salesman Peter. Was a pleasure to work with, By far one of the best buying experiences we have had. He was very knowledgeable, great about following up, and did a great job of getting us the perfect car. Thanks Peter we will definitely be back.

Not pushy and accommodating to our needs. Follow up was cordial and friendly. All questions were answered when asked or researched. The attitude is the main reason I continued to work with this salesman.

Randall Ford Service takes good care of my vehicles - confident in their Quality Control We recently bought a new F150, and also a used 2007 Ford Explorer and have both of them serviced at Randall Ford. We have had nothing but excellent customer service department of this dealership. We spent well over $4,000 to have Randall Ford completely go through the Ford Explorer (had low miles, and got it for a great price and was in pristine condition) and it came out driving like a brand new car. Their service department goes over in fine detail any recommended work, and the final bill was exactly what was agreed upon. I highly recommend this service department. It seems like the service writers and the mechanics actually care about the quality of their work and how they handle their customers. If I had one complaint, it would be how long it takes to get in their 'express bay' for 'the works' routine maintenance, but I am sure this is NOT unique to Randall Ford, as I have made maintenance appointments with other Ford dealerships within driving distance and have found that the RF service department is still better than the other ones in my area. But even though 'the works' takes over an hour of waiting (in a very nice waiting room), the mechanics still do an excellent job of going over every check point, and do NOT overcharge on their work, and are very fair to the customer. So, the wait is worth it, but recommend dropping off and coming back if possible. Overall, I highly recommend this service department.

Looked online found great deals sent email within minutes Peter rossum called and identified our needs and wants. He was very knowledgeable, virtuous and kind. He worked hand in hand with GM and found us our car. With in a hour we were down at dealership signing paperwork. The finance director Anthony branum again so curtious and kind and found us out best lender . We love Randall Ford.

I drove in with battery problems. I was i was approached promptly by a nice young lady in the write up bay. within minutes I was told I needed a replacement battery. I gave the go ahead and shortly a tech contacted me in the waiting area and asked if I wanted to upgrade the amperage of the battery. I declined because if Ford Motor Co thought I needed a bigger battery it would have come that way. The Parts Manager Mr. Tim Davis provided the tech with the proper battery and within 30 minutes I was on my way.

Great Customer Service oil change and tire rotation was completed in a great timely manner.