The moment I stopped by here, I was not really planning to buy a car. However, EJ was really helpful and persuasive. EJ tried to get what I wanted and he was successful to get me the perfect car I wanted.
And the atmosphere in the dealer shop was friendly. People were kind and EJ and one of people there even asked me to have some sushi, probably that was about time they had a lunch together.
At the end of conversation and procedure, I finally decided to buy a car, my new Passat there. And I am sure I will recommend this place to my friend, and I will probably stop by when I want to change my car in the future.
Jon is the best salesman I have ever worked with when buying a vehicle. I have had good experiences at Tony in the past with both a Passat TDI wagon and a Jetta TDI wagon. Fair, honest, no pressure, no back and forth. It was almost unbelievable. Jon explained the CPO warranty, road service, and features of the car in a clear and direct manner. I would definitely recommend Jon and will ask for him by name every time I come to Tony. Thank you Jon! You are truly a cut above.
Amazing service and everyone was so helpful. I have always liked the patience and time Ford employees take with their customers to ensure you are getting a great deal and exactly what you want. Bachan showed us several cars but my dream has always been a black Explorer. I was so excited when I found out he could make it work for my budget and credit.
I dropped my car off for scheduled maintenance and safety recall. If not for these 2 mandatory service visits I would not have occasion to visit the dealership. My car has given me ZERO problems since the day I drive it off the lot.
Phenomenal sales and financing team @ Top Value!!!
by Jennifer Sakamoto from Honolulu, Hawaii
August 12, 2017
The manager at top value auto was not pushy and let us know if we had any questions or needed help please let him know. So we shopped around and found a really clean nissan 350z my husband wanted one for quite sometime now so we test drove the car and the salesman said we were approved within 3 minutes and just info of our paystubs and license we purchased a car at a bigger dealership before and felt rushed and when they got our down payment they took forever! We were at top value for 30 minutes and left with a car. The longest thing was getting our insurance. We are so grateful and God Bless you guys!!! Highly recommended and we will be back for my car after I save a down payment.
Jessica is awesome! She is ALWAYS friendly and helpful. The day I came in , she was the only one working the intake desk. She handled all the customers and more! I wish someone had stepped up to handle the next person in line (kind of like they do in the stores when lines are long). Not that Jessica couldn't handle it-it was that she shouldn't have to handle it on a Saturday when there are more people coming in for service.
Chad was awesome with getting us in and out. He is always very helpful and quality of service is great! Thanks again for another great experience.
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