This was my first new car purchase and as nervous as I was Brad Sayre made the whole experience effortless and amazing he treated me and my fiance as we were family along with everybody else that was working on Saturday he set out in my new car and showed me how to use everything he let me know what to expect when it comes to payments recommended warranties and he treated this experience as it was to me a milestone you definitely have a great crew and can see why you guys have been in business over a hundred years Brad was amazing I got his business card setting on my desk at work hoping to hear of somebody that needs a new car because I would love them to experience exactly what I did I walked away or I should say drove away with a 2018 Chevrolet Cruze with 11 miles on it that's not what I expected Brad if you read this on a personal note you are one heck of a guy you left a definite impression on me and my fiance Jennifer your genuineness was something I have never experienced before from a complete stranger you guys have a customer for life that's for sure thank you for putting me in a brand new car and making a memorable situation as to the car itself I am so amazed at technology and vehicles today I am so happy with my purchase thank you McDaniel GM Superstore you guys are awesome
The person I talked to was very interested in helping me get a vehicle but understood when I said that their location was inconvenient. He even offered to transfer a vehicle to my home to try it out. Very nice person. I refused at the time of my conversation because I had an appointment to discuss another vehicle in my area. I will consider this dealership in the future and will make arrangements to travel to their dealership some day. Lee
Rian is by far the most respected salesman I have met.He and Freddy came thru in a clutch.I was highly recommend to them and I would do the same.The truck I bought recently came in on trade so I didnt give them much time to do all necessary repairs because I needed a truck Now!and they did just that while having me bring it back when i have time to replace tires ect...
The staff at Byers made purchasing a used car easy and efficient. Their online ad on Cars.com was accurate and thorough and the transaction went seamlessly. Thanks to everyone there for a very positive experience! Definitely one of the best of many cars I've purchased over the years.
We recently purchased a used Toyota Highlander from Byers Ford and had a very good experience. Josh was very helpful throughout the whole buying process and everyone was very nice and there were no pushy sales people here at all. The price was very reasonable and the car was in excellent condition. The detailing on it was so good that it almost looked brand new and several people have asked me if it was a new model. We drove from out of state and I had been in communication with other dealers closer to home and found them to be annoying, sending numerous emails and texts and calls but this was not the case at Byers. Our dealings were professional and timely. They knew we wanted to drive back to Kansas and they did their best to speed the process along so we could be on our way. My husband always dreads buying cars but this was the easiest experience we have had in awhile. We really appreciated the fact that we didn’t have to haggle.
My only complaint was that the vehicle was advertised as a higher grade model than it actually was and I was quite disappointed as it was really what I was looking for which is why we drove so far to get it. We went ahead and purchased because it was a good car and it was a fair price, even for the lower model grade. The extended warranty is good and covers just about everything- we probably paid more for that than we should have and hopefully we won’t need it but our experience generally has been that they are worth the cost so we felt inclined to purchase it.
It was far away, but I would be willing to make the drive and buy from these guys again.
On a Sunday I inquired about a used car Byers Kia was showing on line. By 8:00 I had two responses. Jared, the first response was the salesperson I worked with. I drove up from Cincinnati on Monday morning. The entire staff was great to work with. They offered me a fair trade in. We agree on a price for the new car. The transaction was quick and I drove the car new car him that day. Thank you Jared!!!!
I had scheduled an appointment to have oil changed and tires rotated. I arrived about 10 minutes early. I was told it will take a little over an hour but it was ready and washed in around 30 minutes. I am completely satisfied with service at Byers KIA.
I walked into the dealership for a particular vehicle. Upon being greeted by whom ended up being my salesman, Bill Green, I told them exactly what I wanted and what I was willing to pay. The team immediately went to work trying to meet my needs. I was asking for a large discount on the marked price and they came extremely close. Close enough that it was within my budgets wiggle room. I was happy enough with that and liked the vehicle so I purchased it. The only complaint I have is the vehicle I purchased is a high performance vehicle and the tires on the car are in need of replacement. I of course tried to work this this into the deal but they were unwilling. So after spending over $25k for a used vehicle, I have to spend an additional $1200+ for new tires (they are bad enough the car won't stay straight in the rain).
Other than that it was a pleasant experience. Much shorter than anticipated.
Great experience worked for me to get me in a new F150 this is my 5th new F150 and 2nd from Chapman's and if I have needs for another in the future I'll be back t o see them....Thanks to all from the owner down the line
I just bought a brand new 2018 f150 from Jay at Bob Chapman. Everyone was extremely helpful in the buying process. I wanted a few additional things added to the truck and we had everything done the next day for me to drive home. Awesome experience, not pushy salesmen and worked everything into my schedule. I’ll definitely be back
We purchased a used Mitsubishi Mirage for our daughter. The process was the easiest I have ever been through buying a car. We had some issues with insurance which caused us to have to redo all of the paperwork later in the day. They were willing to help us out with this issue and it was amazing. I definitely will return when in need of my next vehicle!
I was looking for an economical replacement for the 2002 Jeep I'd had for 10 years. I found several Ford Escape Hybrid on-line and read many reviews. Found one with low miles not far from home and decided to at least test drive one. When I got to Wagner Ford I found a nice home town dealership that not only serves the local area but maintains a thriving business reaching out in the internet to increase its customer base. Jeff was, if you will excuse the oxymoron, an honest used car salesman and took very good care of me. It’s been the best car buying experience I’ve had in a long time.
Jim May with Wagner Ford has been the best person I have ever dealt with when looking to buy a vehicle. He is very honest and trustworthy. I would highly recommend going to Wagner Ford to buy your next used or new vehicle. He went above and beyond to try to get me into the truck I was looking at purchasing. Thank you Jim for all you do and for striving to provide exceptional customer service!
The salesman and sales manager were friendly and up front about the vehicle we bought and the one we traded in. We called ahead about the vehicle we wanted to see and everything was ready when we got there. They even filled the gas tank up for us.
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