The person I talked to was very interested in helping me get a vehicle but understood when I said that their location was inconvenient. He even offered to transfer a vehicle to my home to try it out. Very nice person. I refused at the time of my conversation because I had an appointment to discuss another vehicle in my area. I will consider this dealership in the future and will make arrangements to travel to their dealership some day. Lee
The staff at Byers made purchasing a used car easy and efficient. Their online ad on Cars.com was accurate and thorough and the transaction went seamlessly. Thanks to everyone there for a very positive experience! Definitely one of the best of many cars I've purchased over the years.
We recently purchased a used Toyota Highlander from Byers Ford and had a very good experience. Josh was very helpful throughout the whole buying process and everyone was very nice and there were no pushy sales people here at all. The price was very reasonable and the car was in excellent condition. The detailing on it was so good that it almost looked brand new and several people have asked me if it was a new model. We drove from out of state and I had been in communication with other dealers closer to home and found them to be annoying, sending numerous emails and texts and calls but this was not the case at Byers. Our dealings were professional and timely. They knew we wanted to drive back to Kansas and they did their best to speed the process along so we could be on our way. My husband always dreads buying cars but this was the easiest experience we have had in awhile. We really appreciated the fact that we didn’t have to haggle.
My only complaint was that the vehicle was advertised as a higher grade model than it actually was and I was quite disappointed as it was really what I was looking for which is why we drove so far to get it. We went ahead and purchased because it was a good car and it was a fair price, even for the lower model grade. The extended warranty is good and covers just about everything- we probably paid more for that than we should have and hopefully we won’t need it but our experience generally has been that they are worth the cost so we felt inclined to purchase it.
It was far away, but I would be willing to make the drive and buy from these guys again.
On a Sunday I inquired about a used car Byers Kia was showing on line. By 8:00 I had two responses. Jared, the first response was the salesperson I worked with. I drove up from Cincinnati on Monday morning. The entire staff was great to work with. They offered me a fair trade in. We agree on a price for the new car. The transaction was quick and I drove the car new car him that day. Thank you Jared!!!!
Great experience worked for me to get me in a new F150 this is my 5th new F150 and 2nd from Chapman's and if I have needs for another in the future I'll be back t o see them....Thanks to all from the owner down the line
Highly recommend Lance. Great experience. Very professional, laid back, and not pushy. Answered any and all questions. Also, used sales manager was also helpful and worked with us on a price. I'm very happy with my purchase as the car came very clean and detailed as promised. Bonus, Lance filled the tank up with a full tank of gas! Thank you Lance and Honda for making my experience great.
I just bought a brand new 2018 f150 from Jay at Bob Chapman. Everyone was extremely helpful in the buying process. I wanted a few additional things added to the truck and we had everything done the next day for me to drive home. Awesome experience, not pushy salesmen and worked everything into my schedule. I’ll definitely be back
I was looking for an economical replacement for the 2002 Jeep I'd had for 10 years. I found several Ford Escape Hybrid on-line and read many reviews. Found one with low miles not far from home and decided to at least test drive one. When I got to Wagner Ford I found a nice home town dealership that not only serves the local area but maintains a thriving business reaching out in the internet to increase its customer base. Jeff was, if you will excuse the oxymoron, an honest used car salesman and took very good care of me. It’s been the best car buying experience I’ve had in a long time.
Jim May with Wagner Ford has been the best person I have ever dealt with when looking to buy a vehicle. He is very honest and trustworthy. I would highly recommend going to Wagner Ford to buy your next used or new vehicle. He went above and beyond to try to get me into the truck I was looking at purchasing. Thank you Jim for all you do and for striving to provide exceptional customer service!
We purchased a used Mitsubishi Mirage for our daughter. The process was the easiest I have ever been through buying a car. We had some issues with insurance which caused us to have to redo all of the paperwork later in the day. They were willing to help us out with this issue and it was amazing. I definitely will return when in need of my next vehicle!
The salesman and sales manager were friendly and up front about the vehicle we bought and the one we traded in. We called ahead about the vehicle we wanted to see and everything was ready when we got there. They even filled the gas tank up for us.
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