Used Ford Edge for Sale in Richmond, KY

I am giving Sutherland Chevrolet 5 Stars - because from my experience when it comes to buying a car they really are as good as it gets.... Early on in our car shopping we knew we wanted an SUV with third row and bucket seats in the middle....  After consideration between the Buick Enclave and GMC Acadia we decided on the Buick Enclave....  We literally searched the internet and car dealerships across Kentucky, where I could almost write a book about how people should NOT sell cars.  But in the search across Kentucky I found Sutherland Chevrolet and literally one of the best sales professionals I have EVER come in contact with!!! Kevin Balancier (sales) listened to everything that I wanted, he had the car warmed up and ready for a test drive when I got there (a beautiful Buick Enclave AWD).  When we discussed price however I just couldn't extend my budget to feel comfortable spending the money for the Enclave....  Guess what Kevin listened!!!  He again took into consideration everything that I wanted, everything that I needed and where I WANTED to be with price in a vehicle - not where I could be....  Kevin is the ONLY sales professional that I spoke to in the entire state that recommended I take a look at the Chevy Traverse....  He wasn't pushy at all, but just recommended that I take a look at them.  So I did, and guess what I really liked it.  I liked the price even more!  After a great deal of research and comparing the Traverse to the Enclave I was even more impressed by Kevin and his attention to detail and just how much he listened to what I REALLY was looking for. General Sales Manager, Shawn Bihl and Finance Manager, Gerry Jenkins continued our great experience with Sutherland Chevrolet. Again I cannot say enough positive things....  Lets face it car shopping is not a fun filled adventure, but I really do believe that with Kevin, Shawn and Gerry your sales experience will be as good as it gets!!!!

Drove a Ford vehicle everyday for the better part of 30 years. LTD, Crown Vic’s and Explorers That took abuse from fleet use and never quit. Transmissions typical Ford but they lasted 100000 miles or better. This Edge by far comfortable, adequate power and smartly styled. Excellent value for the money.

My family and I recently purchased a 2009 Nissan Quest from Audi of Lexington. We were very impressed by the high quality of customer service. Our salesperson, McCall Davis, was very helpful and went out of her way to ensure that our experience was as smooth and positive as possible. Everyone we encountered was good-natured and treated me, and my family, very well. They even have a play-area for children, a most welcome amenity for us since we were car shopping with our family in tow. All in all, we drove off the lot feeling appreciated and most of all happy with our new vehicle.

The legroom in both front and back is remarkable. I do wish the seats were a little wider and deeper for the driver but that's a very minor issue. I especially like the quiet ride and the fast pickup from the engine.

I think it will be fun and reliable. I only have it for a week but I do like how works and looks good. All my friends really like it.

After test driving a Jeep Cherokee & Grand Cherokee, my mind was made up when I first sat in this Edge. It goes beyond my expectations. My last car was a 2013 Edge & it was a great car to drive. This new Edge is comfortable, quiet, spacious & a dream to own.

We were on a trip and were over three hundred miles from home when my 2014 Jeep Wrangler developed a sudden and ominous knocking in the drive train. It was a Sunday afternoon, we were tired, we had two hot and tired dogs with us. I found Glenns Freedom via google and went there. We taxied to a motel leaving the jeep there . Monday morning we were there at opening. I explained our predicament. We were escorted to a comfortable waiting area (dogs and all) given fresh coffee and told that they would do everything in their power to get us back on the road. It only took about three hours to fix the problem. We made it home thankful for the quick and friendly service we received. Then my wife discovered that she had misplaced a set of keys. Thinking they might have been left there I placed a call and asked. No less than three people took at least an hour out of their day to search the waiting area and restrooms. I received a call telling me this and a promise that I would be contacted if they were later found. I then received another call from the maintenance manager who had also looked and also promised to call if they were located. I have never in all my life dealt with a friendlier, kinder, more helpful business.

Love the power of the sport. Heated steering wheel is wonderful. Glad we speant the extra money for the sport. Smoother shifting than Edge sel. Like the fact the engine does not shut off. Fantastic sound system. Extremely happy with this car so far.

We bought a 2010 Town and Country but needed another key fob programmed. Took the after market that EVERYONE else wanted double to program and the had it done in 30 mins.

Why in god's name would you do such a STUPID thing as put the water pump in the engine??? Now I have no vehicle and so loved my 2008 Edge. To put out $4000 to fix,is going to break my cash flow. I still have a loan on it and am now stuck with it in my driveway until I can save the money to fix!! A few weeks ago I had thought about trading it for a newer model but, now I'm screwed..😥😥 I WILL NEVER GET ANOTHER FORD EDGE knowing what I know now.. I am so disgusted, pissed off and totally upset.. Loved my Ford Edge!! Thanks alot..

Was able to get additional keys with less hassle than from another dealership which wanted all but an act of congress.

Exceptionall so far comfort ,driving gas mileage roomy ,looks seems to be and all around nice vehicle would purchase again. First experience with a ford dealership in a long time and experience was really good.

We went in to just "Look" , Keith Jackson was very friendly and put no pressure on us to buy. We ended up buying our Ford Edge right then. The process was very quick and easy. He then took us to see Christopher Gillum who was very courteous and friendly. Christopher took it upon himself and went above and beyond to get us the best rate possible and made the car buying experience the "BEST" we have ever had. If you want a hassle free experience go in and ask for Christopher Gillum!

I absolutely love my new car and all the extras it has!! Super comfy and roomy for my family!! Love it drives and rides wonderfully!!

Had been looking for a specific make and model car in a small model year window. The car I was looking for was between 15 and 19 years old and not very accessible. One popped up on Paul Miller Mazda website. I live over 600 miles from the dealership which by all reason would make this a very complicated process. I contacted the dealership and a sales person immediately responded. They went above and beyond on what most dealerships would consider an insignificant vehicle and sale. I made the trip to see the car (8 hours driving out there), there were some unforeseen issues with it and they made every effort to possible to help me with this car. They negotiated the price according the issues found in the car as well as making the financial and paperwork transaction run just as smoothly. This was a cash deal and they did for me that they were doing for all the other customers who were buying much much more expensive vehicles and obviously had a much greater profit margin. All the staff I encountered was awesome and willing to help. Everyone was exceptionally friendly and made you feel at home not at a care dealership. Will definitely consider making another trip over to them when I am in the market for another vehicle.

Comfort and convenience are in abundance. I can't say anything negative and the experience of buying or owning this car. I've been more than satisfied from the beginning.

They were prepared, friendly and gave us quick service at a late hour. They had the exact car I wanted for the best price. I would definitely recommend them to others.

I loved my salesman, he was very patient and informative. He made me feel confident in my purchase and that I was getting the best deal out there!

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Very quiet, comfortable vehicle for our travels on the road. Fold down back seat provides for plenty of cargo. Leg room and power seats are appreciated.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

This vehicle is quite an up grade for us . Veru pleased so far. Drives like a car and rides extremely nice. Has all the bells and whistles we were asking for.

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

Much better than anticipated. Purchased low mileage used. Loaded titanium. Gas mileage not great. All wheel drive with 20 inch tires. Very quiet on the road.

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

First off I think Ford hit the nail squarely on the head when they redesigned the second generation Edge. Styling is cutting edge and the interior is as well appointed as many SUV's costing several thousand more. It rides well and the comfort level goes well beyond other vehicles in its class. Performance, also exceeds my expectations for a vehicle this size.

Carvana has the most Happy & Helpful Reps. I have ever dealt with. I called a LOT leading up to my delivery, One poor guy was on the phone with me for nearly an hour trying to deal with my bank (it was fully automated and difficult), but the entire time he remained happy and kept chatting with me as we got through the process, I felt important and extremely valued. Anywhere else would have just put me on hold for ten minutes at a time, but not my new friends at Carvana! The entire Experience - from browsing online, to the first test drive - was very enjoyable ! I almost want to buy another car so I can do it all over again... it sounds like a joke, but you will understand when you experience it yourself. 🎶Car-vana-oooo-na-na🎶

My Titanium Form Edge has all the features I prefer and include: cherry red color, heated and cooling seat and steering wheel package, navigation, comfortable seats, sun-roof.

I purchased a car in Aug 2018, there was a delay with the delivery. No big deal they called me and offered me an Uber being the next day I didn't have a ride there. I didn't like it and it was returned it with no issues. 3 weeks later i ordered another car. I love the ease of ordering online and the description of the car isn't too far off. I received my second car and it had a small dirt area on the back. I made a joke about it with the delivery driver and he made a call and they gave me a detail on them. Then as I was going through the settings of the vehicle I noticed one of the the items they listed as a perk wasn't actually in the car. I called carvana and they admitted to their mistake and accommodated me with what they were able to offer. I have never been to a dealer that will admit their mistake and then try to assist you to make things at ease for you. If i am in the market again I will definitely come here. I would recommend them. Their customer service is great and even the warranty/claims area. I took the car to the dealer to get it looked over and when they found an item they called Carvana and it was taken care of without an issue. This was a hassle free buy. Thank you Carvana I do not remember my delivery driver name but he was the best. Thank you Michelle Benitez for all the great help and customer service you gave me. Not once did I feel like I was getting attitude from her because I was complaining about a misprint. Thank you for taking my concerns serious. JJ (Texas)

Handles great, great acceleration, gas mileage, very comfortable, smooth riding. Very luxurious for a very good price. It makes driving a pleasure for a change.

I completely enjoyed my car buying experience with Carvana! The online process was so simple. After selecting the vehicle I wanted to purchase, it was just a matter of uploading a few documents and I had an offer on my trade-in and financing approval within minutes. I picked up my car at their Nashville location a couple of days later and it was delivered spotless and in like-new condition. The entire pick-up experience took less than an hour and that's including a 20 minute test drive. No hassles, no sales pitch and no pressure. I wish I could remember the name of the customer advocate in Nashville (I think it was AJ-but I'm not 100% sure about that) because he was excellent and deserves a shout-out in this review. The only extremely slight negative was that the 360 website tour of the vehicle that I purchased incorrectly showed heated seats as one of the features but the car does not have heated seats. Wasn't a deal breaker for me as the car was a great value for the features that it did have and it was otherwise exactly as advertised. Loving my nearly new car and would definitely buy from Carvana again!

Went in looking for a Ford Explorer. But after test driving the Edge, there was no looking back. love the look and the way it drives. And all the features it has.

I love my 2014 Kia Soul. It's the 2014 base model but has features most base models don't. Cruise control, bluetooth, digital dash with outside temp., avg. MPG, fuel window by miles remaining, etc.. It's like new, has low miles at 35K. I read some reviews about the Soul base models 1.6L engine, that it was sluggish or lacking power, I find this not to be true. I think some reviews are too picky, it's not a dodge charger with a hemi but it has more than enough power for any normal driver. There are a couple of barely noticeable blemishes but this is expected from a three year old vehicle. The process was much easier than dealing with a dealer or individual seller. I financed through Carvana, very easy process. The car drives like new and to my surprise, the Soul has a ton of room for a guy 6-2. The delivery guy was cool and the vehicle was delivered three business days after I purchased it. I saved a lot of money. I did my research and local dealers are charging around $1k more for this vehicle plus you have to pay their dealer fees and deal with the bs games they play (aggravating). I also saved $500 from a friend referral, so I saved around $2K. I would highly recommend Carvana.

2017 Ford edge titanium , had to replace tires before 30000 miles. Took on trip and whole radio, GPS, touch screen quit working. Button s below would not work either. Driving thru snow storm and can't get defrost to turn on. Very scary. Called Ford for assistance and got someone over seas. Told us to contact our dealership, was told not a safety issue for recall. Really!!!!! Was told to take to a dealership in AZ. And leave so they could look at it, no rental or loaner car. I'm like thousands of miles from home.

They were very nice and kept me up to date on everything! They also have very nice vehicles. Also, they have good prices. Thank you.

This car meets all of my expectations for personal comfort with the seating design, the leg room, and technology. The performance is outstanding. Driving it is an wonderful experience.