Used 2013 Ford Escape for sale near Brentwood, TN

Very professional. Their used vehicles are very nice. It was a great buying experience. No pressure sales tactics.

Very reliable, 2.0 ecoboost will fly. It’s too fast at times and tires slip. FWD not AWD. Holds up well. Good little SUV. Comfortable seats.

I have purchased several vehicles (3) from CarMax and plan to buy my next car from them too, as soon as I make up my mind which vehicle I want. They sell quality vehicles from my experience and go above and beyond for their customers. I especially like their new 30 day return policy. Last time I had a vehicle transferred from another store and was worried I'd have to buy it even if I didn't like it when it came in. No way- they assured me customer service was priority if I didn't want the car they didn't want me to buy it ! As it turned out, it was perfect for me, the price was fair and the service great. Reviews are very important when I'm going to buy anything, especially something that's as big of an investment as a vehicle. I don't understand how CarMax would not make all efforts to correct a problem. Do yourself a favor and give them a chance, my opinion, you won't be disappointed.

We already had a 2016 S model that was trouble free for 4 years and currently 48k miles. I replaced my spare car with the 2013 SEL AWD loaded like a Titanium. After 2 years it has been fantastic. Only trouble was 2 bad rear wheel speed sensors. Cost me $54 in parts to replace myself. Many 250 mile interstate round trip drives and never an issue. It had 62k miles when I bought it with full documentation of all minor repairs and maintenance. Regardless of reviews I got a good one. Check the history, check out before you buy, and you can find a good one like I did. They are not all bad.

I returned to Car Max in Franklin, as I had questions for service re: the 2020 Jeep Wrangler I purchased a few weeks ago from this location. Justin helped me unhook a cable in order to get the top off the Jeep…. It was user error vs issue with the Jeep :). He helped me reset the oil life indicator, and popped the sun visor into proper place. He was all about service with a great attitude. This simple experience gave me an even more positive opinion of Car Max. Thanks!

This is my second Ford Escape. My first was a 2003. I loved both. I purchased my 2013 in mid-2012 and special ordered it for the color (Red). I have the 2.0 liter engine, which is important. The smaller engine has been prone to fires and other problems but not the 2.0. I have had minor recalls for things like a seatbelt and something else. I love the color, I am happy with how it performs. I was a little concerned about performance when I bought it because it is a 4.0 cylinder and I had been driving 6 cylinder engines prior to this purchase. Not an issue. My only one complaint is that it said it got better gas mileage than it does. However, I have gone from driving a lot of freeway miles when it did perform better to now driving locally and maybe using a tank of gas a month.

Just purchased 2013 VW CC. Very happy with the deal! Cars are clean, reliable, trustworthy!

The Ford Escape Titanium is not a Cadillac, or race car, but it's not priced like either as well. This car will serve the purposes we need, and wanted. AWD, plenty of goodies, high enough for comfort, but not to high.

I was in a hit and run on friday, 4/23/21 and I only walked away with minor issues, while they totaled my car. Make sure to download the SYNC onto your phone because once my car was impacted it called 911 right away.

My wife & I bought a new Ford F-150 Tremor from Matt at Bates Ford. He was extremely knowledgeable and the entire Bates sales team was super easy to work with. I would highly recommend if you’re looking to purchase a Ford to give Bates Ford a shot. You won’t be disappointed. Thank you Matt & Team Bates.