Used 2013 Ford Escape for Sale in Phoenix, AZ

Cactus Jacks was a great buying experience. Our credit was not great due to a job loss and medical bills. We went to several places from big dealers to little shops and every where in between. They were the only ones willing to help us and listen to our needs and wants instead of just trying to put us in a car we could not afford. Ken S. Was very personable and made our buying experience pleasant. I would recommend them to anyone.

So far so good, wish it would get better gas mileage. Enjoying the sun roof and great features. It will meet my needs and expectations.

Rick Theibaud, my Chevrolet service representative at Van Chevrolet Buick GMC has provided me with exemplary 5-STAR customer service in handling repairs of my Chevrolet 2018 Equinox AWD. From my first phone call to Rick Theibaud setting up a service appointment for a warranty covered issue, and with every interaction since, Rick has provided top-notch service. Knowledgeable, polite, patient with all the questions I asked, and responsive with follow-up calls and information, he always kept me informed so I didnt have to call him to find out what was going on.Rick set me up with a comparable loaner car to use as the part needed came from out of state. When the repair work was completed, Rick had my car washed, vacuum, and because it had to be driven some distance to ensure the repair was spot on, refueled and ready to go when I arrived. Since, Ive had my oil changed, tires rotated, and engine checked with Rick. And again, I received the best service a car dealership has ever delivered. As a female executive who has bought and leased her own cars for over 25 years, good service has not always been the case. Thank you Rick Theibaud and to the rest of the team - Steve, Blake, and Noah for all your dedication in making this a great car repair experience. As long as I live in Scottsdale, Arizona and own this car, you are my go to team! I highly recommend Van Chevrolet Buick GMC and especially the service team of Rick Theibaud, Steve, Blake, and Noah! Thank you!

My car is everything thing I was looking for. Plenty of room, very comfortable and all the bells and whistles I was looking for. American made!!

I have been to Larry Miller Hyundai with a family friend when he purchased a new vehicle and this was the first time our family was there to purchase a new vehicle. We went on our friend???s, as well as our friend???s grandparents recommendation; however, the salesperson we requested had retired. They introduced us to Mrika Dobreci who had worked closely with the retired salesperson and not only did we feel like we had already met her but, she instantly made us feel at ease. She was absolutely amazing from start to finish!!! She went above and beyond to make sure we were completely knowledgeable and satisfied with our new vehicle. Not only is she an amazing salesperson, I feel like we made a new friend for life. Thank you Mrika, you???re the best 😘

Love it, so comfortable. Cheap on gas, drives smooth and beautiful, great price and 2 year warranty.. Totally satisfied with our choice. And the price is unbelievable..

Went to see Mike at carizona he had a great sence for the vehicle I was looking for just by talking to him over the phone i went to the deslership and he had a couple of vehicles already to go for me to test drive it was a great experience

Met the need of a vehicle to have and very company and like it a lot and if I could get one again I will and the best suv to buy

This car has surpassed my expectations. I originally set out for a different car and ended up with this one. I’m extremely grateful and this has been my favorite car that I have ever owned.

I was referred to this dealership by another who could not provide me with a vehicle in the down-payment range I had to work with. Team Chandler is absolutely amazing. They were able to work with my down payment, an abandoned vehicle fee on my license and most importantly went above and beyond to see that I was able to get a car that I needed. They truly cared about me as a person in need and not a commission or sale. If you need a car, have credit issues and down payment limits, check out Auto Action on Arizona Avenue in Chandler, AZ. They will go the extra mile for you because they truly care. Thank you from the bottom of my heart to Richard, Joe, and Melinda!!!!!! Tell them Moki sent you and that she says hi!

This is my second Ford Escape. I liked the first enough to buy another. The first was a 2010 XLT, this one is a Titanium trim. The 2.0 Turbocharged engine is peppy enough and responsive, and the transmission performs well enough and doesn't feel jerky or harsh. It also has the ability to be shifted manually in Sport mode. The interior is nicely designed and improved over the previous generation with more soft-touch surfaces and less hard plastic ones, which helps it feel less cheap. The leather heated seats are supportive (if narrow to those who are a bit bigger) and comfortable. The Sony stereo sounds great, and the large touch screen makes audio, navigation, climate, and phone controls easy. The panoramic sunroof is also one of my favorite features. My only complaint is that this system doesn't come standard with a backup camera (it's an option). For the life of me, I can't figure out why it wouldn't, as it would only require a camera and a wire at that point. Seriously? Beyond that, the styling is sleeker than previous generations of Escape, and fits in line with the styling of other SUV/CUVs in its class. That's not to say it's the same, but definitely the same language if not the same statement. I like that the edges are a little sharper than the Equinox's. The 19" wheels give it a little more personality and a higher-end look. Overall, it drives and handles great for what it is, has good cargo room with a few extra compartments (including one in the floor in the back seat, passenger side), and in the higher trim levels, lots of extra features.

From the first phone contact with Brian, I have never had such a great experience. Moe, who handled all of the details explained everything full before and after the sale. I had'nt bought a car through a dealer for many years as I did'nt like to be pressured. No pressure whatsoever. It was all completed within 45 minutes. This is how to buy a new auto and when I need a new one? One call is all it took!!

This vehicle has many upgraded options than my previous car...living in luxury! I feel like I hot a really great deal and I'm very grateful.

I am so Thankful and happy with my car that I purchase from this dealership. My salesman Scottie Williams had AWESOME customer service and was very friendly and really help my mom Sheila and I ( LaShona Stricklin)find a nice affordable car that we was looking for. I must say it's a job trying to find something you like and in your price range. Scottie Williams I must say in my years of buying a car he is one of the best saleman I've ever work with he was so polite, patient and was very knowledgeable about the vehicles I was inquiring about. I will like to thank you Scottie Williams for your expertise and great customer service I would truly recommend a family member or friend here and would show ask them too ask for Scottie Williams keep up the good work and thank you again for your awesome customer service. You ROCK 😊

Very nice and dependable. Echo Boost with lots or power. Has a lot of nice features. In 5 years $ 70,000 miles only had cooling fan motor replaced

It’s a great car to transport my family and drives great would recommend it to anyone. It drives so smooth and the miles are great as well

Staff was amazing and extremely helpful , I was very happy with the car I got and I will definitely be recommending this place !

This SUV is in Excellent Condition. It's loaded. It even has Touch Screen on Dash. It's great on gas as well. Eco-Boost 22/31 MPG This car is Back Metal Flake it looks awesome in the sun.

I paid off the car free and clear but I can't seem to get a free and clear title. I have been waiting over a month for it. When I did get it, it was not notarized or signed and it still had a lean on it. I am very disappointed. It was like he just pulled it out of a drawer and mailed it just to pacify. This is the owner! no less, first he was at an auction, then out for 2 weeks, then he was at the hospital, and now he is going to be gone for a week So I took the title back to Wheels in Motion and still waiting. I don't know what to think at this point. I trust the Tim to do the right thing, but to do business with him again at this point is questionable. Maybe it is just me, so I would recommend this dealer to a friend, because I love the people who work there, but be on the part of caution. I don't think he expected me to pay off the car, I really think he thought I was going to trade it in. I never paid off a car before so maybe this is what is supposed to happen. So I am stumped as to how to get a free and clear title. The title is still not right. It was signed or notarized or signed nothing. I may be wrong but I thought it was up to the company to remove all liens and sign off on it. At least that was what I was told so now I don't know what the truth is. I was told I couldn't take the lien off the company has to do that. So at this point I am confused. I just want a free and clear title from the DMV which shows a lien still in place after a month. So it seems nothing got done in 30 days. So my questions are: Who is supposed to remove the lien? How long does it normally take to get a free and clear title from a dealership? Now that I paid off the car why can't I get a proper free and clear title from Tim Zarbock? Why would he send me a non-notarized title with a lien still on it and call it good? I don't understand. What am I missing? Then be gone for a week? Why are his employees making excuses for him? Why do my emails and phone calls go unanswered? When I called they said he was at an auction, then he was gone 2 weeks, then he was at the hospital, and last week or he will be out of the office for a week. It seems to me a runaround just to get a free and clear title. Then when I finally did get it was not notarized, or signed and still had the lien on it. So I gave it back. This is what I have been dealing with for the past month. Why? Is it supposed to be this hard to get a free and clear title? What is wrong with this picture? Does this make since to anybody?

This is my second Ford Escape. The size is just right for being a practical and efficient daily commuter but offers enough room and cargo space to take a road trip or haul bulky items. My Escape is the Titanium trim, which means it has a few more features than other trims. The touch screen is large and relatively easy to use, the stereo (the Sony that comes in the Titanium) sounds awesome for a factory system. It handles and accelerates very nicely, and the interior is comfortable. My only complaint is that I don't quite understand how you have an 8" screen with navigation and various other controls, but not a standard backup camera with the feature (seriously?! You literally have everything except the camera, so why not just put it on?!). Other than that, I'm happy with my Escape.

Has alot of bells and whistle. Still trying to learn all of the functions. The one problem I had was the car came from Ontario and the owner's manual is in French. I had to locate the PDF on line in English.

We bought my daughter's 2016 Honda Civic from Arrowhead back in Nov 2015 and had a great experience. Unfortunately the air conditioner quit working in July 2018 (not the car's fault, teenage driver :(. Of course a vehicle without working air conditioning in Phoenix during the summer is unusable. We took the car back to Arrowhead and worked with Steve Bullock through the entire process. Steve kept the lines of communication open advising us step by step through the repair process which took less than two days only because of some unforeseen additional issues with the AC system. I have a mechanical background and do most of my own maintenance on my vehicles, so I know some of the shady stuff service/repair shops can pull to pad the bill, I can assure you that Arrowhead does not operate like that. Steve was honest and up front with me and I really appreciated that. I now am a customer for life on both the sales AND service side at Arrowhead. Thank you Steve! - Tim Timmons

I had one previously and the upgrade was worth it. Same color and everything. A good suv for the money in my opinion. Just make sure it is a four wheel drive model.

I bought my Ford C-Max Energy from Earnhardt Ford in early 2014. After rejecting a zillion of useless add-ons and extra warranties, the seller got me to buy a D-Fence GPS system for over $200. I thought it might be a good idea because I often forget where I park my car. But I was not told that this service required a subscription after the initial free months. Worse, I was not told that the installation required disabling the DLC connector used for emission testing. For the above reason my car did not pass the emission test this month. I went to Chapman Ford and explained to me what had happened. Not onlyt that, but they fixed the issue at no charge (and in less than 30 minutes!) even though my warranty had already expired. Bottom line: if the car sales division is as good and honest as the service division, your next Ford should be from Chapman.

This car was my IDEAL suv and I can’t believe it’s mine now! The power terrain is so sturdy and the inside is just as big as I need but not too big to where I can’t see any corners , they really made this model a clean and easy suv for new suv owners. I don’t feel overwhelmed and I love that I can be in a bigger car but still drive as if I’m in a small car.

Have been taking my car to AutoNation Chevrolet in Gilbert for a few years now. Quality of service and repairs has been excellent every time. Thank you Adam Rodriguez for service done on 2/12.

This car met all that I wanted & needed. My daughter has one and I liked it. I would have liked a newer one but couldn’t afford it. This had low mileage and I only use it for pleasure.

Joseph did his very best to help me buy a car, the process was quick and i felt cared for and imporntant to everyone at the dealership.

I really like its a very reliable car drives smooth and great in snow it’s a excellent car very comfortable nice for a family car

At no time did I ever feel like they wanted to take advantage of us. In fact, I always felt like they were trying to provide us with the best possible vehicle at the best possible price. When you first pull onto the lot, you think, "wow this place seems kinda low-rent". But after interacting with the team, you quickly learn they are really dedicated to your satisfaction. We came here looking for a low-priced car for our son. Our sales rep was very patient with us as we drove car after car. More importantly, he listened to us as we described what kind of driving he would be doing and he made recommendations that made sense for our needs. We ended up buying an Infinity QX4. Before they would allow us to buy it, they insisted on replacing the windshield and battery for us (at their cost). Our paid-for inspection found a couple other things we wanted fixed before taking delivery. They applied the money we paid for the inspection to those minor repairs. One issue was a burnt headlamp. But the problem was not just a burnt bulb (we paid for) it was a bigger issue (igniter, which the dealership paid for). Our son lives in Virgina. After taking possession, I drove the car 2200 miles and delivered the car to him. It drove like a champ. We encountered no issues with the drive. All in all it was an excellent purchase experience and we would definitely come back here for future used car needs. As a side note, they also buy/sell exotic vehicles. I was drooling over some of the sports cars they have ready to drive off the lot. Our sales rep was Ryan. Ask for him. He will take care of you.

We bought a new 2013 Escape for my wife. Since it was a second car we didn't think it was necessary to buy anything but the basic car assuming it would provide all we needed. It came with a backup camera and SIX levels of heated seats. What was missing. Heated side view mirrors. How could Ford go overboard on creature comfort and miss one very important safety feature. Disappointing

It's possible that this is one of those best kept secrets Nestle over in Tempe. I was given a great deal on a used truck and the people bent over backwards to make sure that when I rolled out of there the truck was safe and the one thing that stands out most for me is that the two tires on front were not good tires by any means so they picked up two new ones and put them on front and this was an as-is sale but I respect them and I thank them. I suggest strongly if you're looking for a car or truck that you go take the time and see them talk with them there Fleet Services something that I wasn't able to use yet buying a truck from them and the experience you more than qualifies them to say I will go back and buy another truck from them as my fleet grows

I think that this car is a good car to own. It is nice and clean and fresh and is really nice because it’s reliable and safe.

It is really hard for me to give credit/kudos to a car dealership...but Bell Ford deserves it. They couldn't have been nicer and more straightforward. Buying a Focus was apparently one of the better decisions I have made and I will gladly return with more business in the future.

Love the vehicle; exactly what I was looking for. Fit my needs perfectly, super clean and exactly what was described to me over the phone. Super low miles too. Crystal was amazing to work with, honest all the way. Quick and easy. Don’t buy from anyone else. McCarty’s is definitely the place to go and I recommend to everyone. I will definitely be back and won’t go anywhere else.