Used 2014 Ford Escape for Sale in Hamburg, NY

The people were very friendly. I would recommend this dealer to a friend. One complaint is that they didn’t call me when my car was ready, even though they said that they would. I had to call them . So basically, I was without a car for the majority of the day.

I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.

Excellent service all round - many thanks! They went above and beyond to provide a great customer experience. Thanks for helping us out and finding the time to fit us in at short notice.

Perfect for my requirements. Plan to keep a long time. Great on road trips and around town. Have the 2L ecoboost, get ~ 29 mpg hwy, 22 city. Now have 105,000 miles, runs like new. Only 'repair' was to replace the vacuum pump (brakes). The battery is a PITA to replace.

This was the best experience I have ever had at a car dealership. I leased a 2016 Jeep Compass from Dalonte Wallace at West Herr Jeep. He really went to bat for me to get the best price possible. I would ask for him when you go there.

This is mainly a car for me to drive to work .Very comfortable and fuel reliable like all of the features in the car and it rides very smooth Alan Thompson

My overall review is outstanding they stand behind what they sell. My family have purchased 8 vehicles with no problems at all John and the staff are awesome

Apart from getting it at a right price, the car is very roomy, economical and comfomtable for me and my kids. It also has good leg room.

The process was seamless. The Sales Manager was informative, patient, thorough and easy to work with. Negotiating was a little challenging but I am satisfied with my purchase !

It's one of the best cars I've owned. When I was single it was perfect but now my family is getting bigger. Just need something a little bigger for my kids and dog. Otherwise it would still be good perfect

Erik is nice sale man. He make you feel easy to dealing

This vehicle has all the features I have been looking for. Its a great ride with smooth power and great details. The first Ford I have ever owned.

Paul Sanchez in sales went above and beyond to provide quality customer service. Very helpful, available and responsive. Will be returning in future for business.

Very comfortable vehicle. I love that I can sync and make calls from my car .great on gas also!comfortable seats. Lots of trunk room. Very spacious! Nice rearview camera!

Glen Colton is top notch! Common courtesy all questions answered bent over backwards for me met my needs in a timely fashion I left there with a new vehicle, a smile, and a handshake!

This car met all my needs, and it's conftarbel to drive smooth and nice. I difenetly will recommended to anyone, so they can bought one

I only had the best of service from the team at Cappelino Buick- I was particularly impressed with the salesmen who took care of me- Paul Batt is the best there is when it comes to taking care of customers and making them feel valued and at ease. Domenic was the one who directly took care of me, and was accommodating, informed, considerate and great to work with. Thank you for another positive experience!

I like the inside of the car. I feel so comfortable driving I feel comfortable sitting in it on my phone lol and I just got it but we’ll worth the money

This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!

So far so good, wish it would get better gas mileage. Enjoying the sun roof and great features. It will meet my needs and expectations.

This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.

Excellent service all round - many thanks! They went above and beyond to provide a great customer experience. Thanks for helping us out and finding the time to fit us in at short notice.

This vehicle so far is just what I was looking for.. Not sure yet how it performs in the snow hopefully it will be great seeing I live in the country with hills and etc..

This car handles well and is quiet and comfortable. It is a great car for around town and weekend trips. The fuel economy and power are well balanced while the utility works for our needs.

I was looking to replace my mazda speed 3 (I'm older now needed a better daily car) and was very impressed by the selection of used cars. I ended up buying a Chrysler 200. I told the salesman( Jack White) what i was looking in a car and I was instantly in love with the fully equipped 200. When it came to financing Matt Ramsdell found a price point that was easy for me to pay (less then 150 a month) with a lifetime bumper to bumper warranty. I always have all my service done at the Niagara Falls location and Frank is the best, always tells me what I need and what I don't have to do right away. Fantastic dealership all in one buying and service in one place

My car is everything thing I was looking for. Plenty of room, very comfortable and all the bells and whistles I was looking for. American made!!

The Car meets most of my needs and drives good it’s decently roomie I get good mileage I feel safe in my car specially because I live somewhere where we get a lot of snow overall my car is just comfortable and reliable its everything that I want in a car and more ! This is my second escape and I’m hooked for life on this model !

Frank in the service department helped me out. He was very informative and straight forward. I will be returning for my next service on my 2016 ford fusion.

Love it, so comfortable. Cheap on gas, drives smooth and beautiful, great price and 2 year warranty.. Totally satisfied with our choice. And the price is unbelievable..

Love the vehicle; exactly what I was looking for. Fit my needs perfectly, super clean and exactly what was described to me over the phone. Super low miles too. Crystal was amazing to work with, honest all the way. Quick and easy. Don’t buy from anyone else. McCarty’s is definitely the place to go and I recommend to everyone. I will definitely be back and won’t go anywhere else.

I have been taking my 2008 Honda CR-V into Ray Laks for service since I purchased it new. The latest was for diagnostic for problems with warning lights coming on and off and the "D" light (drive light indicator) flashing. They found an extra ordinary irregular problem with the main control module. Since I am on a very limited income as a retiree, they help me with the amount it cost for the diagnostic. Nevertheless ... when and IF I am ever able to purchase a new vehicle, it will be from Ray Laks Honda.

This SUV met all my expectations. It was very easy to drive. I like the room in the hatch. I liked the automatic hatch which made it easier to get in and out of it.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

I really like the car. Excellent value, 2015 used model, the car was from another long-time customer and was in great shape. Runs great and is in spotless condition.