Had a great experience buying a used car from Steven after my car was totaled. He was very helpful and not pushy at all like some other car salesman I had encountered. He was very transparent and put up with my many questions like a champ!
Very efficient, comfortable great vehicle
by 2017fordescapeSE from Newburyport
January 5, 2019
Navigation and options are great. Fordpass app is great for scheduling engine starts and diagnostics. 4 cylinder turbo with auto stop is good for emissions and gas savings
After having my last pickup decide to retire after 24 years, I was at a loss to find a replacement. In my search, We visited West Herr Ford in Hamburg, and came across Steven S. After a couple of visits, my wife and I selected a used pickup that was in very good shape. Steven went out of his way to get the vehicle prepared and the purchase completed.Thank you Steve.
Driving in comfort without the price
by Mel from Dallas, Tx
January 9, 2019
This car is great. Drives well, handles well, quiet cabin. 3 stars for interior design as I have the titanium trim level and am not a huge fan of the shiny plastic portion of the dash, would have liked it more matte.
Mark Schrader did an awesome job. Took very good care of me. Got me just what I wanted. Management was awesome also.Tony Helga was wonderful and I am grateful for all he did for me.
GREAT VALUE - BIG SUV ABILITY IN A SMALLER PACKAGE
by FL Aquaguy from Wellington, FL
December 12, 2018
This is a great vehicle. I was surprised at how roomy the interior is and the storage/passenger room available. This is the smaller 1.6 L turbo engine and it has more than enough power to drive the highway safely! Nice ride, very quiet! Love the dashboard design-looks super and has a lot of electronic stuff! Handles great, very stabile at low and highway speeds. Got lucky with this car, highly recommend it. Great gas mileage too.
Cannot day enough good things about salesman Pete Reiter. Car salesmen have been known to be deceptive, but this was a man who went out of his way to be up front and honest with me and helped me save money in any way that I could. I would highly recommend Pete to anyone. Will be telling both my friends and family to invest in Ford and go with Pete Reiter when looking for their next vehicle.
Cute Future Family Car
by steph mcd from baltimore, md
December 19, 2018
This car was purchased with a future family in mind. It is very roomy and has a large back trunk area. I regularly drive to and from New Jersey and the seats are very comfortable. I used to get back aches about halfway into the trip but I don't even notice any aches with this car. I love the foot-activated lift gate.. great for loading and unloading groceries! I've been getting pretty decent gas mileage for an SUV (24.6 mpg). I'm happy with this car and I'm sure I'll have years of safe & enjoyable driving!
West Herr Ford of Hamburg definitely has the best selection of used trucks in our area. And the service was absolutely amazing. Vaune Gresco is great to work with when buying a vehicle. Vaune found me a truck that was exactly what I’ve been looking for.
Reliable and Enjoyable so far
by escapedriver from Regina, SK
January 1, 2019
Bought this vehicle used about a month ago to replace a vehicle I had totalled. It is fun to drive and has lots of space and is comfortable. Looking forward to driving it as long as I can
Jonah at West Herr Ford was fantastic.
Patience and honesty is what I expected and that's exactly what I got. A no pressure sales experience that proved to me that he was willing to work with my requests and genuinely tried to be a problem solver. Great experience!
Love this car. Sporty, plenty of power for traffic
by Kmbronco man from Shepherdsville ky.
January 13, 2019
Like this car a lot. First escape. Sporty, and lots of options. Leather interior is great when you have grandkids! The eco boost is the way to go.
This is a great dealership all around! Ryan Stuber was our salesman and was extremely helpful and knowledgeable. We leased a new Explorer and love it.
Most reliable and comfortable car Ive ever driven
by Hannah k from Fort Worth TX
January 8, 2019
This vehicle is perfect for a small family. I’ve never had a major problem with mine since I bought it. Only small mainrenance problems like tail light being out. This car is really comfortable and has all the new features I was wanting. It’s perfect!
Very nice working with Mike Wilkinson and Dave McDonald. Super service and accommodations. Very considerate of my time and limited availability. Took time to ensure I understood all the features of the automobile. Hi
This car is fun to drive and responsive.
by NCgirl from Reidsville NC
December 22, 2018
I love my 2016 Escape. It's just the right size for my needs. It's has good looks and is comfortable to drive. The interior controls are within easy reach and easy to use. I love the navigation system and it is easy to use. I'm very pleased with this great SUV. I trade in my sport sedan because my old joints did not allow me to slip easily into it. My Escape allows me the ability to slide right in.
This was the best car buying experience I've ever had!. Mike Wilkinson is the best sales consultant I have delt with as well. He asked and answered any and all questions that my husband and I had and even asked some that we hadn't thought of. I would recommed Mike and West Herr to anyone who asked.
Happy lst time Ford Owner
by Judi happy camper from Prescott, AZ.
December 31, 2018
I loved the way it drove, the comfort, the looks and the price. Very happy with the sales people at Findlay in Prescott, AZ and how hard they all worked to make sure I got the best deal.
Easy process. No high pressure. Got a great deal. They answered all questions about buying or leasing.
Most Reliable SUV I’ve Owned
by irisheyes5193 from North Brookfield, MA
December 25, 2018
This SUV has surpassed my expectations. I love how it drives, it’s nice & smooth like a luxury car. It’s get almost 24 miles to the gallon. It’s s 4 cylinder but has the “kick” of a 6 cylinder. There’s plenty of room in it. I have the Titanium version and absolutely love the “extras” that I didn’t need but am glad I have now!!! This vehicle has far exceeded my expectations!!
#Ask4coach! John Madden is your go to guy! He worked with me in such a great way! Not pushy, not overly professional. He was all about what’s best for me! I made the transition from leasing a Honda to leasing a Nission and he made this transition so easy! His customer service skills are one you will not forget and one you will forever appreciate. #Ask4Coach
Great, reliable Ford!
by ChiefsFan08 from Blue Springs
January 5, 2019
I've simply outgrown it! It's a great SUV that is very comfortable! All general maintenance was done by Ford or Valvoline. This would be a great car for a college student.
This is a super friendly people easy going. Always greet you with a smile right when you come in. Not high pressure. Very comfortable environment. Thanks Marcus
by Strider from Ringwood, Nj
December 17, 2018
This SUV met all my needs. From styling in the exterior and interior. I was a little hesitant on buying an SUV that had a four-cylinder but the echo boost engine provides more than enough power and torque for any situation that might come up. The tow hitch option is a must and the storage room when the seats are all down provides plenty of storage when trying to transport larger items like rims and wheels.
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