Mr. Frank Benitez was our sales associate and we told him that we did not want to do the back and forth sales dance that usually occurs at other dealerships. Mr. Benitez went to the sales manager only once and the deal was done. This was one of the fastest sales experiences for a new SUV. The finance department was fast, and explained everything well. I highly recommend Parks Chevrolet and Mr. Benitez when looking for a new vehicle.
The staff truly tries to help every customer that comes into this dealership. Marsha has the heart of gold and truly is passionate about what she does. I truly believe if she could get everyone in a car regardless of their circumstances, she would. Continue to do what God has called you to do!!! Great Job Marsha and the rest of the staff!!
i do not like the car buying process, but josh weaver and dennis penn actually made it pleasant. they answered all my questions from beginning to end and even after the sale. no high pressure tactics employed or misleading information given. i simply stated my needs and preferences and they went to work finding a great deal and exceeding my expectations. i was kept informed of what was happening in each step. this is my second car from them and i would buy there again.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
We got our 2015 Toyota 4Runner from Vroom and couldn't be happier. The experience was easy and fast! Stephen Smith was awesome and always responded quickly to any questions we had! I highly recommend Vroom to anyone!
Came in to buy a car. Worked with Tristan and Mike.. seriously nice guys! Made the buying process enjoyable and fun! Then we left and realized hours later we left our garage door opener in our trade in. I emailed Mike to let him know I would swing by .. within minutes he replied that he had it and to drop in when I could. When I finally made it in neither Mike nor Tristan were there but another staff member knew exactly where it was etc. Talk about communication!! Great service and great guys! Oh and we love our new car!
I recently purchased by first new car at Capital Ford of Charlotte. My salesman Chance was incredibly helpful and met my every need. He listened to my budget and taste and worked with me so I went home with my beautiful red 2017 Ford Fiesta that I absolutely love!! I would definitely return to buy a car from them again in the future as well as recommend them to anyone in the market for a new car.
I HAD A GREAT EXPERIENCE AT ADAMS AUTO GROUP. ROBERT DUNLAP WAS VERY HELPFUL. ANYONE LOOKING FOR A CAR I RECOMMEND STARTING HERE. QUICK AND PAPER WORK WAS FAST
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