Top notch service from start to finish. I purchased a vehicle online from Hilton Head SC and Reese had it delivered to me the very next day! No hassle, no games. Outstanding customer service and promptness to deliver! I highly recommend. Thank you D.J, Reese, and Mr. Bill
Earlier I posted a negative review for the Don Franklin Mitsubishi dealership over some issues that may have been small compared to other reviews. But my expectations were high in regards to what others had said, and small things can add up to big things in my humble opinion.
However, executive management at the dealership did reach out to me expressing interest in resolving the issues. That, in and of itself, speaks volumes and raised my over-all respect for the Don Franklin Family of Dealerships, and which resulted in an amiable solution to my frustrations. It does not negate the fact that it had to go to upper management to be resolved, but it does show their intent for customer relations to improve; and they have bent over backwards to bring resolution to the issues.
Trust is important! And without hesitation, I can now give my recommendation that you can indeed trust this dealership to satisfy your needs in purchasing and maintaining a vehicle! Missteps were made in my case, but they were taken care of. Thank you George Monticello for your patience and understanding.
Very pleased with my purchase experience at the dealership
by Reeltime1 from DealerRater.com
December 1, 2018
I rate the delearshop a 5 mostly because of the sales representative Ashton Thornberry he was very professional and knowledgeable about the vehicles and also the dealership ha a very good selection of the trucks I was interested in.
Mr, Dutch Moore, Is Excellent , Very Knowledgeable , and efficient , Great Customer service. Mr Moore met me with a smile / Hand shake. He was A pleasure to work with. I will return for my next car purchase And will highly recommend to others. Awesome Job! Dutch , Love my beautiful car . Many Thanks . CINDY RN, BSN .
The salesman made the buying process very easy when I purchased a used vehicle. All of the employees were very friendly and congratulated me on the purchase of a vehicle. I drove nearly three hours to make a purchase because they had the vehicle I wanted and I'm glad I did. I would shop with Adam's again given the opportunity.
I can't say enough great things about Dutch's Chevrolet. David Ishmael was amazing and so accommodating! No pressure to buy, was willing to find me what I wanted. Also gave me a courtesy car to drive while mine was being serviced. My family has done business with them for years and will continue to do so and recommend all my friends too! Very honest and sincere people! Can't say enough good things about them!
This was the first dealership I've ever visited to purchase a new car for myself. I had a great experience there, and enjoyed interacting with everyone there. My first experience purchasing a car exceeded my expectations!
This is the second time I have bought from By-Pass Motors and will go back if I ever get another car. They have a good selection and I especially like that there is no pressure and no haggling.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.