Used 2016 Ford Escape for Sale in Saugus, MA

The service manager was very helpful and informative about the service work being done on my escape (replacement of my left front parking lens) ford recommend job for 2.7 hours , which was close to 4 to 5 hours . Great Job to the mechanic and service manager .

I recently purchased a Ford Escape and I like it. It is a great commuter car and I need 4x4 because of the snow. Nice looking car.

I haven't bought a car in over 10 yrs..The sales/finance guys were helpful (not pushy) and very straight forward.. Thank you Matt! Alex made the financing So easy that I couldn't believe it! Literally (the poor guy ) Many thanks to both ... I LOVE my new car! Nice to have a no none sense approach to car buying..a rare find!!!!

This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!

Came in for routine maintenance and a few minor repairs. Mike kept me informed of all repair pricing throughout the process. Quality work, prompt service and fair pricing. Will definitely come back.

I really like the way this SUV drives. Handles more like a car, very responsive. I got the 2.0L engine and AWD. It is the Titanium so it has heated leather seats and I love them. Very comfortable. I have to merge on the Interstate with a very short merge lane and everybody it typically doing 75+MPH. This SUV really goes when you press on the gas paddle and I love that. The visibility is excellent and I love to sit "tall" so I have my seat about as high as you can get it. The brakes are excellent and saved me from a 15 car pile up on the Interstate just last week. I also love all the cargo room. I love to "go antiquing" and with the rear seats folding completely flat there is quite a bit of cargo room. Really happy with my purchase.

When the 2019 Mustang "Bullitt" was announced, commemorating the 50th anniversary of the famous movie of the same name, which had one of the most famous movie car chases with Steve McQueen driving his '68 Mustang in the beautiful "Dark Highland Green", I placed my order with sales rep. Harry McDougall. Because of Ford's odd methodology of allocating special vehicles, Harry and the dealership worked very hard to obtain this limited-production car for me. He was just as excited about it arriving at the dealership as I was! Everything, including the paperwork, went smoothly and the car is well worth the wait. This is my eighth Mustang. The first was a '69 coup, which was also my first new car, so this is also my "50th anniversary" for Mustang ownership. I have bought many different cars at Jannell over the past 30 years and, obviously, have had great experience here and can highly-recommend the sales, service and parts folks; and the management must be doing something right, too! Thanks Jannell Ford.

This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.

This past Sunday my husband & I went to Jannell Ford to look at Escapes. I had recently driven a Ford from a car rental agency in Austin, TX and was pleasantly surprised by how much I enjoyed the driving experience. BTW - we were going to go to BMW too, but cancelled that appointment. So we walked in without an appointment and we greeted in a very friendly way by Jack Bresnahan. He immediately took us out to see their inventory and offer us a test drive. After the drive, my husband was hooked on the Escape's feel of the road, interior appointments/technology, and overall experience. After looking at all of the offerings, we went with the top-of-the-line, ruby, red 2.0 Escape that was in the showroom. The 0% financing made this a "no brainer/intelligence test" that was hard to pass up! Fast forward 24 hours we were picking up our car! I bet we could have picked it up even sooner than 5 PM Monday (that was due to my work schedule). We also signed up for the maintenance package, another easy choice. All in all, the Jannell Ford team, and Jack made this car buying purchase for my husband & I easy as pie, and nearly as tasty! Thank you so much for a customer-friendly environment (yes we watched the Patriot's game in the showroom) and a style of service that makes me look forward to getting my oil changes. Jannell Ford ROCKS! Sincerely, Mary (Molly) Connolly

This vehicle meets all my needs. It’s a nice height for getting in and out of it. It’s roomy on the inside. Just a really nice vehicle overall!

I was referred to Avon Auto Brokers by a friend who had purchased a BMW X5 last summer and was very happy with the service here. I went down to look at a Audi A4 with low mileage ...I test drove it and loved it!!!!! The service was great I was VERY pleased with the ease of purchase and the quick bank approval. Everyone here was friendly and I didn't feel the typical salesman pressure you get at dealerships and to me this was a big plus. I will certainly refer my friends to Avon Auto Brokers :)

I was very pleased with the low miles and the price I was able to get it for. I was impressed with the automatic rear hatch. I teach CPR and this makes it so easy to get my equipment in and out. Upgrading to the features I have on the dash now is awesome.

This SUV met all my expectations. It was very easy to drive. I like the room in the hatch. I liked the automatic hatch which made it easier to get in and out of it.

While hunting for a great deal on a minivan for my family of five over the course of a few days, I came across a 2015 Kia Sedona at Midway Automotive in Abington MA. The Kia was listed at a very competitive price, and the reviews for both the van and Midway were very high, so we headed over to Abington. We showed up and met Bob Hurley, a guy with 30+ years of experience in auto sales, including a long stretch as the owner of a dealership himself. Bob, the father of a big family and a dedicated local baseball coach, was terrific from start to finish. I have never appreciated high pressure sales of any kind (does anyone?), and Bob was a down to earth, direct, friendly guy who respected that. After taking the van for a test drive, my whole family really loved the car. It turned out that it had a slight issue with the motor that opens and closes one of the sliding doors. We bought it with Bob's assurance that the door would be taken care of. He promised us that he would do his best to have the issue rectified before our long annual drive to Lake Ontario, just a few days away. Each day he communicated with us about the progress, and tonight, just in time for our first trip as a minivan crew, we brought our awesome new Kia home. I'm very grateful for Bob Hurley's professionalism. Also noteworthy was Dave Bingham in Midway's finance department. He helped us secure a fantastic bumper-to-bumper extended warranty for a reasonable price, given the peace of mind that it brings me. Dave, like Bob, was also a very amiable guy, and we appreciated his guidance on the money end of things. One last thing - it's been a while since we bought a car, and I was impressed by the fact that we didn't even have to go to the RMV to get new plates, registration, inspection, etc. It was all taken care of by Midway. So let me add my voice to the many who have helped Midway Automotive earn a recent 2017 Consumer Satisfaction Award from this site, DealerRater. Midway is an independent dealer of pre-owned vehicles in Abington, MA. They gave my family their best service, and I wish them the best of success in return.

Smooth ride, responsive acceleration, sleek styling, and good gas mileage for SUV. The only drawback, and it is minor, is that the cabin is a bit smaller than a typical mid-sized SUV.

Mario Lee was my salesman and the best one I ever dealt with. 👍🏽 He was very attentive, professional and friendly. I really appreciate how much he went above and beyond and how personable he was. He made me feel very comfortable and did not pressure me at all even when I initially went to look at the vehicle. While it was a week before I returned to take a final look before I purchased the vehicle, Mario was so responsive and quickly and effectively addressed any concerns or questions I had. I was so indecisive and kept contacting him to reiterate details. He was so patient and never came off persistent or annoyed. This is far my most positive experience compared to 7 other dealerships I delt with. When I purchased the vehicle Mario held his promise to ensure that the minor concerns were taken care of. When I returned to pick up my readily vehicle it was Mario???s day off and he went out of his way to meet me at the dealership I felt so bad for making him wait for me as I kept changing the time and by the time I got there we were unable to take a picture together I felt so horrible but this gentleman, Jose Garcia filled in for him and took care of us. He was great very outgoing and funny. Thank you Bourne???s for everything! I would so recommend Bourne???s Auto to my friends and family. Amy Pawloski was the person I initially had contact with she would immediately follow up with me. She reached out to me to let me know of the price dropping. David O was very thorough and took the time to make sure I understood the financial process.

This car handles well and is quiet and comfortable. It is a great car for around town and weekend trips. The fuel economy and power are well balanced while the utility works for our needs.

Had appointment for 4:30pm but due to getting off late from work I had to call (@4:34!) and asked if I can reschedule it for later as I am obviously late, they helped me reschedule for 5:15pm same day! I have bad experiences before at other service centers where you are 3mins late and they cancel the appointment saying you should have called you were going to be late, we didn’t received any call so we took a walk in!!! Anyways, Toyota of Nashua gave great service with good customer service, facilities and cleanliness.

The Car meets most of my needs and drives good it’s decently roomie I get good mileage I feel safe in my car specially because I live somewhere where we get a lot of snow overall my car is just comfortable and reliable its everything that I want in a car and more ! This is my second escape and I’m hooked for life on this model !

I never imagined I could own such a beautiful sports car! A black 2013 Shiny Mustang~! I basically saw the car and fell in love with it! I did almost ALL the paper work by e-mail and when I went to pick it up the paper work took no time at all. Because it was used there were a few very minor things that needed tweeked. I sent Charlie and e-mail and he wrote right back and said DEFINITELY!!!! To me that is the test of a great place!! Not only did they fix everything I bought two new tires as well at a great price. This is a family owned business, I was treated with kindness and respect and I really felt part of the family. I wouldn't even look around just buy it there! Thank you Charlie, your family, the mechanics and the detail guy who put a gorgeous shine on my car! Now if would just stop raining!!! Lis H Waltham MA

Driver seating is good! Control for radio presets should flow together instead of having to press 'next' to go to other set of preset stations

3 weeks ago i was in a car accident. noone was injured thank God. After owning my car since 2005, the insurance company had to total it , a complete loss. i did not receive very much money for my vehicle either. you see i'm a single parent of a 24 year old disabled son. i work full time and struggle to honor my financial obligations. i was not expecting to have to replace my car for at least another 2 years. i had to rent a car and decided i would rent a Ford Fusion from enterprise and loved it. so after a little thought i decided i would like to buy a Ford Fusion. i went to Jannel Ford in Hanover. i was treated like a queen. i had very specific expectations, regarding monthly payment, interest and the amount of money i could put down on the car. they went out of their way to accomidate me.. the inside of the car dealership was gorgeous. comfortable couches, delicious snacks and hot drinks, not to mention the excellent service and very friendly staff. Mike Kinney was the man who sold me my car. He was warm, explained everything and answered all of my questions. Ed Clark was funny, warm ad friendly.../ Joanne Hudson was the kind of person you feel like you've known for a lifetime even after 15 minutes. i really very comfortable around all of the staff. the one thing that really impressed me was how easily they answered ALL my questions and explained everything in great detail. i give Jannel Ford 5 stars... in a world were most companies do not give very good service. Jannel stands out !!!! Julianne Sullivan RN MS 12/20/2106

I love this little vehicle. I owned big cars all my life. What a good change. It scoots around. I like it and will buy another when I buy

Came for different vehicle than jetta at the beginning but S&D auto sales have tons of cars to choose from! Process was easy and quick with Alex and definitely a great place to look for a used car with a great price!

We couldn't be more excited! Derek did a great job listening to us and finding us the right Escape. We chose Columbiana Ford because of their service department.

Our experience is always positive. The customer service is phenomenal. The service team always does the best job at making sure we are satisfied.

It’s a good vehicle or we would of not bought it. It has everything my mother wanted and more. Although I’m not sure about a turbo in a suv for grandma? 😊...

I bought a 2016 dodge cargo van. And it was the best vehicle buying experience of my life. Fred, Jason, Brandon and nick went out of their way to make my experience easy. I would recommend this dealership to anyone who wants to buy a car with out any hassle. They are the best!

What a great car can't wait to put some miles on it. Wife loves the shade of blue. the nav system and backup camera are a blessing

What I liked the most is that even though things got delayed during my service , they overcame the situation well and made it better quickly! Thanks !

We test drove several suv brands and this one was the most comfortable and smooth ride for the price, mileage, and year we were looking at.

My husband had purchased a Ford Escape from Jim Fauci at York Ford last year and has been trying to convince me to buy a new car. I love the car I had for 12 years and really hated the idea of getting rid of it. Plus, the thought of a car payment really made me cringed. He drove me up to Saugus to meet Jim, who showed me a 2015 Ford Taurus with all-wheel drive and auto start (a must have). I’m not a fan of car shopping because I hate to deal with pushy and sarcastic salesmen. Unlike the car salesmen I have dealt with in the past, Jim Fauci was very pleasant and patient. The Ford Taurus Jim Fauci showed me is a lot bigger than the car I was used driving and Jim knew I was not comfortable driving it along route 1. Therefore, Jim drove the car to a quiet residential area before turning the car over to me. He showed me how to use the car starter and all the new gadgets that are in the car. York Ford offered me a good deal so I couldn’t refuse. Thanks Jim for my car payment!!! :)

Have enjoyed owning and driving my Escapes since 2000 when I ordered one from the factory. Size is just right for my needs. The transportation service they have provided continue to please me. Latest purchase (2016) has lots of 'bell and whistles'. I've always tried to acquire all 'the tech' that was available. Now the Escape can include a lot of safety tech...hooray! I'm all for it. An air bag in my prior Escape protected me...they work. Am I pleased with my 'Escape experienced? You Betcha!!!

The gentleman that checked me in was pleasant and up - beat . Listen to what I wanted and said no problem . ( oil change , tire rotation , multi - point inspection ) on my 2015 F-150 . Job was complete in timely manner . I will continue to have York Ford service my truck . Keep up the great work !!

This car is well-made and meets all of mu needs. I buoght it new in 2016 and it is still going strong. I expect to drive it many more years. Very happy with the design and performance

Jim Fauci and Bob Rios made buying my 2014 Ford Explorer Sport as easy as 123. Very knowledgable of the type of vehicle I wanted to move into, Sport Utility. I have only driven BMW's and Audi sport sedan vehicles for the last 20 years, Changing to a Sport Utility was a big deal for me. I tested every Utility out there that I liked and this was the BEST! Thanks for all your help FORD YORK!

I just bought a used 2016 Ford Escape it’s a big & better difference from a Nissan Rouge I owned I purchased the titanium model which is a big step up it was a lease return & well taken of I love how it handles & rides. From sun roof to sound system my wife & I are very pleased with it . We look forward to at least the next 5 years or more of driving it before looking for another vehicle. This is my fifth Ford probably will never buy another imported car this was my first last one. I was glad to go back to the ford.

Fords have always been top of the line for me, and the Escape lives up to the name. Lots of leg room, lots of get up and go, smooth riding, comfort for the grandkids and plenty of storage space in the back.