Used 2017 Ford Escape for sale in Beaverton, OR

April, very friendly, helpful and knowledgeable with purchase of our used Honda. Within a day or so discovered faulty VTC Actuator. We are from out of state and had to remain in area for repairs during the worst of the wildfires. But the amazing service manager Celine ( who was also covering jobs for absent co- workers) seemed to be able to make magic happen!!!! Within 30 minutes determined it was a repair that had to done at a local Honda dealer, arranged a ride to our RV for us, had our car taken to the Honda dealer. Knowing we could leave town and the awful smoke when the car was fixed she said she'd try her best to get our car back to us the next day which was a sat.( and her day off). Gave us her personal cell no. and set up in computer the details for our return ride to Carmax. Sat. was moving on but one call to Carmax for an update, they saw Celine had arranged everything for us to get our car on Sat. and BAM, magic happened!! Had our car within an hour, repairs completed, and we headed home to Florida. Yes, Carmax was great with fulfilling their warranty policy but it was Celine who put the efficient, professional, friendly face to implementing it. Thank-you Celine for being great at what you do!

It gets great gas mileage and I can fit all my 4 of my grandchildren comfortably❤️ Smooth ride, it even has a CD player , what a blast from the past😁

It was great except they still hide in the back office. The paper process was long ordeal. Sales were great The finance guy was great. Don't know who was in the back office.

The car is very roomy and comfortable. It is well equipped and fun to drive. It is even stylish, especially when compared to other SUV's I've seen.

From the guy that greeted us to Allan and Jerry selling us the car of our dreams the whole experience was perfect. Best car buying experience ever.

I’ve only had this car about 2 weeks but so far it is amazing and I learn cool new stuff about it every day! Super comfortable!

This car is exactly what I wanted. Plenty of leg room. Great on gas. Easy to operate and drive. This Escape fits all my needs. Very happy.

I had a great experience trading in with Shift. Very easy process. They quoted higher than competitors. The Concierge arrived on time at my place and was super friendly. i had few dents on the car and he explained the deductions. they were not much. paper work is really easy as it's all done on an iPad. Got payment really quick. Communication was excellent through out the process. The team on the phone is very friendly, non pushing. Really helped me with great financing options. Also got great deal for warranty. I ABSOLUTELY  recommend shift to everyone.

I have had this car for 2 years. I love my car but in the 2 years I've had this 4 year old car my driver's side back seat belt is tearing in so many places. Same with the back passenger side, I do have carseats in my car but the passenger side tear is way above where the carseat goes. Why is it 500 dollars for 2 seatbelts on a 4 yr old car? That's just crazy to me

This 5 stars in for one employee in particular. Tim Gardner in the service dept. My little story... I had recently purchased my vehicle on April 1 & had to return it on April 4th due to the speakers, window and a little idle. It was now 4/16/2018 and my car was still not finished because the speakers were missing a part that need to come from Korea, they told me my car would be finished no later than Monday and that was a promise...So long story short everyone I spoke with said they would call me back and help me figure this out and no one did, they called with the same info about waiting for a part but no new news. Thankfully I called in 4/17/18 to check on my vehicle on when the part will be in and Tim (which was my first time speaking with i'm through these couple of weeks.) and he said the part was scheduled to arrive on 4/24/18 I was furious. Here I am driving loaner cars and not even able to enjoy my new car for a whole month. He listened to me and quickly went into action and said I am going to help you, we are going to fix this. Literally in 2 hours he called back said that they can get my car to a certain place and they can do it if I agree and also offered me a couple of other things and said I will get your car to you by today or tomorrow after he explained this to a manager. All in two hours! and I couldn't get a straight answer for two weeks! Tim called me when it left car max and when it came back and tested the stereo for me himself! He completely turned my whole experience back to a positive one again and now I am truly happy he went above and beyond and keep his word! He was very kind and put actions to his words! He is definitely the highlight of my week! now I can drive my new car thanks to TIM Gardner.! Thank you TIM! You don't know how happy we are!

I have never bought a car so easy as I did here. The process was quick and painless just the way I like it. The finance part for the car took like a 10 minute process. The no haggle price is the price and there's no back office person dictating the sales rep to get more money more money on the sale. It's all done at the desk you sit at drone start to finish, just you and the sales rep. I rolled out in my new car in a half hour total.. Loved it(and car is awesome too)

Jorge Vargas was an outstanding sales person, and made the process more pleasant than we had thought possible. Our schedule is crazy, and Jorge was willing to come in on his day off to help wrap things up for us. We will recommend!!

Drove my brand new car today, days after finding it listed on cars.com ❤️ the team at vroom was amazing! They were super responsive; replied quickly to my first inquiry, got my paperwork in order lightning fast and even gave me a great deal for my trade in vehicle. They coordinated pick of the old one, drop off of the new one, and got me a great loan rate through Chase. Every step of the process was awesome and I can't say enough good things about the team there. Never once was I put on hold or stuck in endless phone menus; I always reached a real person when I had a question, and they were diligent about keeping me updated on every step of the process, even down to delivery times. Buying a car online might sound crazy, but Vroom made it the absolute best and I would totally do it all over again.

Scheduled an appointment to have some recall work done on my Hyundai. The service team was ready for intake when I arrived and finished the work in just under the estimated time for the job and installed some wiper blades I had purchased at my request for no charge. Helpful and friendly customer service.

Best price for the car I wanted. Top value for my trade in. Easiest buying process ever. All done online. Super easy and no pressure.

Our 2007 Outback with over 200,000 miles died this last week. I've had Subarus since I learned to drive. We have had other brands and rental cars. Subarus are the best. We were introduced to manager who introduced us to Riley Lidel. Riley was extremely friendly and helpful. He explained the new technology and answered our questions, even though we had done our research on models. Both he and the finance manager explained our various options. No hardell. Dealership was very clean and Covid Protocols were evident. We went home with our beautiful new Forester the same day.

Our salesman Cameron Rahe was very knowledgeable and very personable! He made our time at the dealership not so painful as compared to other dealers!