Used 2017 Ford Escape for Sale in Beverly, MA

I purchased a new 2017 Ford Escape from Kelly Ford at the end of May and wanted to wait a little bit before posting my review, so apologies for the lengthy novel. I had worked with Kelly Jeep in Lynnfield earlier this year and while I didn't end up purchasing from that dealer, my experience with them led me to Kelly Ford. Kelly Ford was one of the only dealers in the area with the specific color and package I was looking for (Magnetic Gray Titanium with the Sport Appearance package) and they had the best online price. Mike Walsh was my salesman and he was great to work with; he didn't push to close the sale when I said I wasn't ready to buy until after test driving the RAV4 and CRV. Gary is also fantastic, he's extremely knowledgeable about each of the additional coverage options and warranties offered and is responsive to any questions. I can't say enough about how helpful he has been while assisting me with a gap insurance policy issue. As far as the Escape, I've had to bring it in for warranty issues twice sine June. My experience with the Service department has been excellent, Brian and his team are attentive and responsive. One of the warranty issues currently doesn't have a resolution, which is on Ford itself, but John Celesk went above and beyond when I brought my frustrations to him. I was honestly surprised he was willing to listen, since it wasn't a Sales issue. Overall, I've had a great experience with Kelly Ford and would absolutely recommend this dealer.

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

My inquiry started on-line on a late Wednesday evening for a Fiat 500 listed at Kelly Ford. First thing the next morning I received an email and text message from Taylor Phillips in reply to my question on price. The price quote left no room to haggle as it was very reasonable, so I committed to purchase. The kicker here is that my residence is out-of-state and just shy of 300 miles away. My next contact was with Sabrina Marchelli who handled related documentation and John Shea who authorized the deal and provided options for delivery. My local financing was approved at the close of business on Thursday and John arranged delivery to my door on the busy Friday of a holiday weekend. Early Friday morning I was contacted by salesman Wes MacMaster who informed me my new Fiat was on I-90 and ETA 10:15 a.m. Wes had the car washed locally and delivered it on time. He provided a complete demo of the car, synched my phone, etc. as if I were at the dealership. He was the consummate professional as well as everyone mentioned herein. This was my most pleasant and smooth auto purchase ever... Thank you sales team at Kelly Ford, Beverly MA!

The Escape is a nice car Its a good value to us so far and the only 1 gripe is the stop start when you stop. You can turn it off but has to be done every drive.

This was my 2013 Ford Fusion - I have had it serviced there before. Was a regular service and with the Kelly discount was about $9(!!!) Staff were VERY helpful and asked me to schedule a recall to fix the locks - they said it would take about 4 hours and I could not wait so I will schedule in a couple of weeks.

I purchased a 2017 escape and it 70,000 miles my transmission went out. I took it to the dealer fortunately I had the extended warranty However, the dealer has had my vehicle now for four weeks and still has not put it on the rack to find out what’s wrong with it. If you go to Parsons Ford in West Virginia and have the extended warranty will give you a loaner car. But you may not get your car back for weeks on end and did not expect a transmission go out this early.

In January I decided that I wanted a truck and after contacting every Ford dealer in eastern MA, RI and CT and ended my search at Kelly Ford. My salesman was Robert England was extremely knowledgeable. I have purchased numerous vehicles in the past 20 years and Robert has been the best salesman that I have had. During the negotiation process I also met John Celesk who gave me a great price on the vehicle that I was interested in. After leaving for the night to think about it I realized that it was not the truck I ultimately wanted. Instead of pushing me to settle into something that I would have like and not loved John suggested that we build a truck in order to get everything that I wanted and nothing that was unnecessary. The following day did just that and today I picked up my 2018 F150 in blue jean metallic. My overall experience was great and I highly recommend you consider them for your future Ford purchase.

This car is attractive, comfortable and roomy. The controls are relatively easy to understand. The ride is very comfortable. The fit and finish are great.

I just bought a 2018 F150. The process could not have been easier. It started online with Sabrina and then Ambrose Orlando was my sales consultant once I was at the dealership. The process could not have been better. He was great to work with, explained everything perfectly well, and made sure I was clear with everything. My dealings with the other people were also top-notch.

It's been a month since I purchased my Ford escape and I must say it's amazing in gas, smooth ride and a lot of space!

Kelly Ford and their staff are and were the most honest, responsive, friendly people I have ever in my life had the pleasure of meeting and doing business. I learned that the car industry has changed drastically, for the better, since my last Ford purchase 13 years ago. It started with Sabrina Marchelli being honest and providing an answer to every question I sent via e-mail. If it had not been for her complete honesty with me from the beginning, I probably would have never stepped foot in the door. From there I reached the floor and was greeted immediately by Taylor Phillips who had all of my e-mails in my created file. Taylor was so polite and friendly as she led me to Ambrose Orlando, who again, greeted me with a smile, handshake and total respect and professionalism. We started going into the beginning of a potential business deal. I couldn't have felt more comfortable with everyone and everything so far. As we discussed possibilities John Celesk joined us and introduced himself. Another excellent member of their staff. After agreeing on a superb deal, I met with Gary Sbordone to put the finishing touches on a great visit. All of the above mentioned staff should be awarded certificates of the highest regard, for their extreme efforts to make my visit and eventual lease signing, the most pleasant and happy experience I have ever had with a car dealership. Thank you all so very much and I wish all the best success at what you all do best. Thanks again and best regards to you all, Thomas C Hennessy hennessytom88@yahoo.com

I Upgraded to the Ford Escape Titanium, Did a lot of research for a few months before purchasing. I decided to stick with a brand I knew I liked and was reliable.

Wes made our purchase of a Certified Pre-Owned 2016 Ford Fusion a truly excellent experience. He was professional and knowledgeable while creating a "no pressure" environment. While Wes is young, he has the complete package of a seasoned professional and is truly an outstanding salesperson. We have already passed on his business card to several potential customers and assured them that he is extremely good at his job. During our next purchase of a car, Kelly Ford will be the first place we will visit and absolutely seek out Wes MacMaster. Thank you for a great experience!

Great gas mileage and great for transporting kids. Sound system is high quality as well as the interior. Easy to clean and great trunk space.

No Salesman Pressure At All I purchased a 2007 Jeep Grand Cherokee from these guys about 2 months ago. Prior to purchase, they let me take a LONG TEST DRIVE by myself. Took it up & down Rt. 128 Looked at The Engine (which was very clean) Look underneath at complete Exhaust System No Rust...NICE & CLEAN. Went back to Dealership, and returned the key STILL NO SALESMAN PRESSURE Finally decided to purchase. These guys really are very knowledgeable about the TITLE/REGISTRY system, Which made my trip to the REGISTRY a Breeze When I returned, My Jeep was Imaculate !! This is Definatley my Place of Business ¿

I know I have a reliable vehicle for my travels looks good easy to get in and out and I have an automatic back hatch opener

I had to bring my car to them twice for auto body work. Joe made the process smooth and hassle free. I had my car back within a week both times.

I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.

I really enjoyed giving them the business they were great from start to finish. Definitely will be buying from them again. My salesman Eric White was great, made me laugh and really knows how to treat people.

I needed a newer - reliable car. Wanted some extra space for 2 dogs and crates and luggage. I travel all over the midwest for dog shows and fun.

John Lynch at Woodworth Chevy really helped me out in the buying process. I knew what I wanted and he made that a reality! I can't thank the staff there enough. Everyone was so knowledgeable and willing to help. I had a great experience. I will definitely be back in the future.

I bought the vehicle 6 days ago. I love it and look forward to driving it! Vehicle is comfortable and reliable and comfortably fits my kids and husband at 6'8".

Recently went in because my son referred me here he told me that the guys here work hard to get customers into a vehicle and that i would likely leave with a car. I spoke with a young man named Jonathan but they called him pachy, and let me tell you he was extremely helpful he made the process simple and presented me with a lot of options and tried to make sure i was getting the best deal. Unfortunately my credit/financial ability kept me from making purchase but I appreciate the efforts of Pachy and the supporting staff. If your in the area and looking to capitalize on a good deal and a friendly, cooperative staff don't over look auto fair ford in Haverhill. Ask for pachy even im sure he can help you.

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.

Love my car! Drives nice love the exterior and interior! Couldn’t be more pleased with this purchase! I recommend this car to any of my friends

I had an awesome experience working with Drum Hill Ford. Craig was a patient and engaging salesperson. Despite me coming back a number of times trying to come to a decision, Craig always greeted me with a smile and never pressured me to close. It was also impressive when Bernie (the owner) came out just to say hello.

Last year I purchased a 2011 Escape for my son and loved it, so I decided to trade in my Taurus for a 2017 with low mileages and tons of fun! It’s the perfect size SUV for me and my family. Looking forward to a ton of fun this summer!

So I???m the type of person who does my research on things; I rarely walk into something, especially a large purchase blind. Myself and my boyfriend started looking into cars and more so car dealerships a few months back. Having previous car buying experiences, along with listening to many car purchasing horror stories of: all day affairs haggling, walking in and out of the dealership, harassing bartering phone calls???reminds me of the day in a life of a dysfunctional relationship, I was all set with that thanks! A car is an extremely large purchase, and for us it was the biggest purchase we???ve made together thus far, and who wants to start such a life event on that type of note? So when I was doing my research I stumbled upon S & E Auto which just happened to be right in our new neighborhood, and the reviews on Yelp were stellar with highlights of feeling no pressure, comfortable, and even someone feeling compelled to write a review even though they didn???t end up buying a car there! So we went by to check the place and cars out. First and most importantly, we weren???t bombarded when we drove into the parking lot. I swear some dealerships must have super spy telescopic cameras that spot you from a mile down the road, or maybe it???s the sales sharks who smell car seekers blood from a mile away. We actually walked around the parking lot and when we were ready to ask questions we went inside and spoke with Chris. He was personable and answered our questions. He didn???t lead us to the most expensive car on the lot, actually quite the opposite, he let us lead and gave his honest input on certain cars and what he thought would fit our needs as well as what cars would be of the best overall value. Whoa, right? We didn???t buy a car that day, we drove a few and then went home. No pressure to sit down and talk numbers, literally walked around the lot, chatted, drove cars and went home. We visited a few other places and actually went back multiple times to S&E as well as their sister dealership???or maybe it???s their cousin dealership seeing as the owners of both are cousins ;)???great story there too if you check out their website. But each time we visited there were no sighs that we were yet back again, there was still no pressure, it was very laid back and we were treated like equals, and weren???t hounded and treated like a minnow in the midst of a money hungry shark that hadn???t eaten in months. We knew from the first time we went to S & E that we really wanted to buy a car there, we just had to figure out which one best fit our needs and budget. I can whole heartedly say that I truly feel they gave us the best all around deal they possibly could and offered us worthwhile extras that we couldn???t of gotten elsewhere like an awesome protection plan that covers more than you could imagine. The whole experience was actually enjoyable and rather quick and another bonus was we dealt with one person from start to finish! Which I???ve never seen or even heard of before. After we decided on the car Chris went over in detail number scenarios with us for about a half hour, answering all our questions, we then slept on it and came back the next day and signed all the papers which took less than an hour and then picked up the car 2 days later! There were no last minute surprises either! I think Chris was just as excited as us the day we picked up the car! He also sat with us and gave us a tutorial on the electronics and helped to sync my smartphone to the car. I would more than recommend S & E to anyone and everyone who is considering buying a new vehicle. This is the place to go and when it???s time to purchase a new vehicle we will definitely be back! If you end up stopping by tell them Becky and Mike sent you! Now time for us to ride off into the sunset in our 2015 Ford Fusion....

This car meets our needs for style, size, price! We test drove the car and knew right away that this was the vehicle for us. Love it!

I have bought about 10-14 cars in over 25 years. I love Hampton ford and all the salesmen and service men. I always get treated like a queen there. They are always there when I need them they offer so much to people including while in waiting room,most car dealerships don't offer anything or the comfort as Hampton ford does. I will always go there and have referred many people who did go there. They are number 1????????

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

Nicest people I've ever encountered. Dealt with me like I had half a brain, even when immediately upon entering a car situation, I don't.

This suv has met all our needs and is very comfortable. Easy entry and exit. Smooth ride and has great vision. Handles well in traffic.

I really like it. The seats fold flat only because of the special mechanism when the seats fold down. I wish it was truly flat. I test drove one where it was broken so the seats did not fold flat. The steering wheel is a little small I feel. I'd like it to be a bit wider specifically. The Bluetooth audio is subpar in my base model, so getting the options of android auto or Apple car play is definitely worth the money. I wish the fuel economy was a tad better, but it's whatever.

Brenden was wonderful throughout the stressful process of purchasing a vehicle. He was personable, honest and to the point about the vehicle and he is right-I do love my new Subaru. I would recommend, without hesitation, anyone in need of a new vehicle contact Hampton Ford-Hyundia.

This one is a winner. I would purchase another one when needed. No improvement is need, Ford seemed to think of everything. It has performance and comfort, easy to drive. Great fuel economy, 25 in city and 30+ on the highway. I have the 1.5 liter engine with turbo charge, has a lot snap.

Excellent service department. All work requested was done on time in a professional manner and I was completely satisfied.

I bought a new Escape with onboard navigation that gets 29 miles to the gallon. Now my wife can find her way home with plenty of gas to spare.