2017 Ford Escape for Sale in New Castle, PA

We had purchased a new Lincoln MKX previously from Phil Fitts and returned to purchase a used MKC. Our salesman, Albee Mangino, from whom we had purchased the MKX, was again very helpful, friendly, and fair. We believe we received a fair deal and are very pleased with the MKC. We also returned due to the excellent service department.

Don was very informative on giving me information my new Ecosport and is a very nice, kind sales representative. He was not pushy or aggressive.

Looking for a new Super Duty. Spoke with Greg who knows his stuff plus he's a very handsome young man! The place looks like it hasn't been upgraded in 50 years!

Big Tom was incredibly helpful and followed up numerous times. I was not able to purchase the car, but it was not due to the service.

Buying process was quick. Easy. Personnel seemed friendly. However, Used car we bought was unfamiliar to sales reps. We were promised a call back on Mon for a repair due in writing. No call. We called Mon and Tues (2x) left messages as well. No calls. This certainly is not good customer service and referrals will be hard to give based on our experience thus far. Quick to take our money.

friendly courteous service never a long wait Mike takes good care of his customers clean nice waiting area refreshments offered

Prompt service. I was early for my appointment but they were able to get me in in a timely manner.

I had an appointment an I had to wait 45 minutes before they got me in, so due to my long wait they gave me a free oil change. That was much appreciated. Out of that I already told couple friends about Columbiana Ford.

This is not the first time I have bought a car, but it is the first time I haven’t felt pressured to buy. Frank Crone was patient and answered all my questions with ease. Thank you!

Recently purchased a used car from Haus. Everyone from start to finish was very helpful Jon did an excellent job of answering all of my questions. Finance/Title was very efficient

We loved Andy Ebel who helped us select a new Kia. He was very knowledgeable on what brand is reliable. And we loved the warrenty he presented to us. Great place to shop for a new vechile.

Dave Julian is the man...found the perfect car for me. great to work with. Since my husband and I have gotten 5 cars from Donnell in the last 10 years...Love Fords and the Excellent service from Donnell. Thanks Dave...Love my Eco sport!!!

Gary was the perfect salesman who listened to our requests and fulfilled them with complete satisfaction!!! The financing was easy and they worked diligently to fit our budget!!!

My husband & I went to Donnellvof Salem to purchase our 2nd Ford truck. Because of the excellent service we received for our 2010 F150, we knew we wanted to purchase a new 2018 tere also. Our sales consultant was very knowledgeable and treated us with courtesy, patience, and sometimes humor.

We met Chris Leon at Ron Lewis, Cranberry- after walking away from several dealerships because we couldn’t get within our payment range for what my fiancée wanted. We left Ron Lewis, after viewing a Sport Renegade, unsure if we wanted to take on another car that wasn’t 4WD. But finding one in decent shape with low miles was very hard, impossible (Cochran said). Chris told us to give him one day to see what he could do for us, one day after tooth surgery, he was in pain during our test drive he said. He told me to forget about the Sport Renegade, one day later. He found us a 4X4 Jeep Renegade Limited (trim) - RED!! 4WD. Back up Camera. Heated steering wheel, heated seats. REMOTE START (which was something we thought we had to compromise on not getting since it was so far out of budget). After only one day, fingers crossed and pessimistic, Chris finally called with an option, something way nicer - for a great price. He even explained how all the safety features of the Jeep, collision mitigation systems, etc... would save us on insurance so we could take on our new payment with minimal impact to our lifestyle. Chris also fought to get an extra 1500 on my trade in thrown into the deal, and that got us into our sweet spot financially. He didn’t have to do all of that extra stuff for us, but he did, without hesitation and even thanked us for being a great customer. We should be the ones thanking him honestly. We love our new Jeep Renegade Limited, everything about it _ and the family is safe inside it. All in all, we only spend an extra 45 dollars per month for this upgrade, then what we did on our old car that had 112,000 miles. We never thought we could drive a car this nice so early into our careers, we also just took on our first mortgage after we bought a house. Our credit dropped a little bit when we purchased the home, and Chris nudged the finance guy to take a closer look, especially at our payment history - to see we pay our bills on time and that the drop in credit was only because we bought the house. This is the first time I have ever been not “treated like a number, or score” while making a purchase when taking on a loan. I thank you Chris and Ron Lewis for making this possible for my fiancée and I.

The car looks great! The sellers are very friendly that really care about you. I brought the car at once. Thanks for the seller. I love it.

My friend had a great experience with klaben jr, so I decided to give them a shot. He was very helpful and assisted where needed.

Once again, a fantastic experience!! Outstanding customer service!

Great Dealership Great Leasing Experince Great Saleman Great Price

This is my fourth buy/leased vehicle from mark Thomas ford. They are excellent to work with in All categories. If they weren’t, I would have gone elsewhere. I have recommended them to Others I know and highly recommend them to Anyone looking to buy/lease a ford or any car on their lot.