Great selection, great deal, and great people!
November 6, 2018
Let me start by saying, I normally hate going on a dealers lot, looking to see what they have in stock. Sales people seem to wait til you get into a spot where there is only one way out, waiting til you're trapped, then they pounce! On Saturday, November 25th, I tried to sneak in and check out the used trucks at Star Ford. Mike Hagerty caught me looking and came out to give me the usual spiel, or so I thought. Mike was very pleasant, not at all pushy, listened to what I had to say and asked the right questions! He quickly narrowed down what I was looking for, made a few recommendations, and was very knowledgeable about what was in stock. Since I was pressed for time, I declined a test drive but gave Mike my name and number and told him that I may be back on Monday to take a particular truck out for a drive. On Monday I returned, and this is what amazed me, Mike remembered my name without me having to remind him, and knew which trucks I had narrowed my decision down too! To make a long story short, I took the test drive Monday, made my decision on Tuesday, and drove the truck off the lot on Thursday! I met everyone from the service department manager to the dealership owner in just a few short days, and everyone was extremely courteous and helpful. Mike's fellow salesmen were even helpful, which I really have never experienced at another dealership! Star Ford has a great team atmosphere to go along with a nice inventory, and good deals! Very happy with this entire transaction!