Used 2018 Ford Escape for Sale in Concord, NH

The gm Pete was fantastic great customer service and willing to do as much as you possibly can to help the customer with the right deal with the right car. Angela Adams is the best Shields person I've ever dealt with she's professional and down-to-earth person very comfortable to talk to and will do anything to help to get you into the right car she was so good her and Pete that I brought my mom in and they helped her get a car. If you're looking for a car speak to Angela Adams she is the best sales associate ever met.

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

I am very pleased with the hospitality that i received from the start to finish of the buying process. Richard and the team worked hard to get me approved. I will be back in the future the next time i need a car, and plan to tell others of my experience.

Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.

It's all about trust and good communication. Matt scored high at both with me. Straight and easy process. Full disclosure. Very good set-up also since I can attest for the back-end of the shop (repairs D&L). Again, very impressed with all of the folks there.

Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.

Great experience. It was quick and easy. The staff were friendly and helpful. I also enjoy the rebate :)

Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...

Great no nonsense service. Geoff Cunningham made the process of buy my 2012 F150 easy and complete. Thanks

The Escape is a great vehicle. It has exceeded all of our expectations.The Escape provides a very comfortable ride .We are so glad we Switched to Ford !

My first service went so smoothly it was actually relaxing. From walking in the door and having Jim O'Keef greet me to having a 30 minutes to actually read current magazines and have a cup of fresh coffee. No hassles, service was explained clearly ( it was just a 5000 mile checkup). It's going to be a pleasure doing business with Irwin Toyota!!

I absolutely love this vehicle. The 2018 handles easier than the 2016 I previously owned. I also love the white gold color. Ford has truly amazed me with their awesome updates.

On Wednesday 09/12/18 I went to Merchants Auto for the first time. I was greeted at the front door by Joe Hodgson. Joe asked me a few pertinent questions and proceeded to show me what was available for cars within my price range and vehicle preference. Joe was the opposite of the steriotypical car dealer. He was low pressure with a great knowledge of the dealerships inventory. We took a couple of test rides and I told Joe that i was interested in one of the Altimas I had driven. Joe and I went over the particulars about the car and the services available at the dealership. I had developed an early rapport with Joe who was about my age, lived in the same town, and shared common interests such as golf. I decided to go ahead with the purchase so Joe introduced me to Scott Chavanelle to go over the financing. Scott was also very professional yet personable. we found out we had common friends near his home in Belmont. After taking care of the paperwork and a couple of hand shakes I left anxious to pick up my car the next day. When I got to the dealership Joe greeted me and told me everything was all set and brought me to the service department where I met Cam Inman. Cam explained Merchants service plan and gave me an appointment for my first 4000 mile service. He too was professional and courteous. I was then able to drive away after having a positive experience for my first purchase at Merchants Auto and certainly worth a positive review....Well here's the rest of the story...Sometime over night someone broke into my house, stole money, and when I woke up and found my key fob missing from the kitchen counter I thought possibly I had dropped it outside when I retrieved my phone from the new car the night before. I traced the area where I had walked and found nothing, turning the corner in front of my building I discovered the parking space where I left my car was empty. Someone had stolen the car I had possessed for less than 12 hours. Shock and awe was an understatement. I called the police and my insurance company to take care of the reporting as well as my employer to say I would not be making it in. The insurance company informed me that i did not have rental insurance on my new policy(I was never asked if I wanted it) so my next call was to Joe at the dealership to ask if there was any way I could get a loaner because the way it looked it would have been out of pocket for who knows how long. Joe felt bad and couldn't believe what had happened but couldn't make that decision and told me that normally that was covered by the individuals insurance. He did, however assure me that as soon as management arrived he would find out if anything could be done. I spoke with Joe later on in the day and he told me he thought something would be worked out and that I should hear from Cam. Sure enough Cam called and told me to come on up and pick up the loaner that had been approved. That was a huge relief and over and above what would have been a lesser decision at another dealership. Fast foward to Tuesday 09/18 and my car was recovered by the Merrimack police and the next day the thief was also apprehended in Merrimack. That Wednesday I brought the car to the dealership to have it checked out (Luckily the only damage was a gasoline spill in the trunk). Cam checked the car out and asked if I could leave it for a day so they could go through it and re-detail it so it would be just as it was the day I took it home. Once again service above and beyond the call by the staff at Merchants. I would be remiss if I didn't thank the person who approved all my requests Marcus Luce. Marcus although I did not have the chance to meet you thank you so much for your efforts and understanding during this debacle. Because of you and your staff you have gained a customer for life and believe me this story has been told many times over the last couple of weeks and will continue to be told. Sincerely Tom Magee Merrimack NH

We love our 2018 Ford Escape! We ended up with the Titanium trim level which has all the "bells and whistles." Comparing it to similar vehicles (Foresters, Sportages, Santa Fes) we have no regrets. With the Escape we feel you get a car that sits a little higher than the others but still has a smooth ride. At the trim level we purchased, we feel like you are driving a luxury vehicle but not near the price of the others base models.

I was struggling looking for a car for a while and then I did some research and Nashua used car superstore popped up, I have worked with a few other places that couldn't help me and were rude and wouldn't give me the time.of day.........but I spoke with Matt pina and the manager Steve and they are working so hard on getting me into a car 0 down, this is by far the most amazing thing anyone has ever done for me.and very much appreciated. If I were to recommend a place for bad credit or good go to Matt pina at the Nashua Used car superstore he'll help you out! Although it takes time! Its totally worth the wait to get into a car! As well as Steve is very positive and outgoing at what he does! Both have amazing attitudes and are great to work with! I totally reccomend this place to anyone and everyone! They go beyond everything to help you!

Design, size, cameras, trial of SiriusXM. Smooth ride and well to maneuver. I would recommend highly to friends and family. The radio system is fantastic, as well as the phone/bluetooth features.

11/11/17 This dealership went above beyond this veterans day for this vet. They are delivering my purchase to my house 140 miles one way all for the advertised price\. For this I salute you . The next friend that is looking for a truck I will send them your way .

Has met all of the wife’s needs, loves everything about it, especially the color, and all the great accessories in it, and of course the ride and the handling,

Disclaimer: Ryan is my brother, but what I am saying below is 100 percent true. He truly took the time to put me in multiple vehicles, did not push his wants on me, and made sure to point out any issues the car I was buying had (and had them services before I took it off the lot). I needed a car after my BMW died after a long life. Fixing it would cost at least $3,600 and probably more next year for transmission work. So I reached out to Ryan at Merchants. Originally, I was looking at at '15 VW Passat, but as we drove it and really looked into other options, I realized I wanted something AWD and maybe a little more power. We checked out Subarus and other VWs until we came across a '15 Chrysler 200S AWD. I had heard they were not great cars, but Ryan mentioned the '15 were overhauled and were getting more positive reviews. Upon quick research, I saw he was right. Once I settled on this car, he worked with me to address all financing issues quickly. While I have solid credit, these things can still take time. He did prep work to make sure all issues were addressed without hesitation. However, where he shone was the servicing of the car. When we looked at the 200S, it had just arrived at Merchants. It drove fine to me, but he had the service department spend two days making sure it was perfect. He even stayed after work on a Sunday (4:30 p.m.) to make sure I got my car before my work week started. Again, while I am related to Ryan, he could have easily used that to cut corners (and I likely wouldn't have said anything). However, his customer service approach and time to really seek out what the customer wants is how sales should be. If you get Ryan as a sales associate, I truly believe you will find him to be someone who want you to come back to Merchants for future purchases.

The escape is very nice and a lot of room for our vactions. the gas mileage is very good around 30 so far with only 600 miles on it. thanks ford.

We are so very pleased with how our purchase of our new vehicle went at Merchants Auto in Hooksett NH. Our story goes like this???my husband and I live in Vermont and we both work in Massachusetts, but we listen to a radio station out of New Hampshire???106.1, we hear the Merchants Auto advertising on the station and enjoy the ads very much, we have our favorite??????Billy, this is getting outta hand???, anyhow, Merchants Auto, your advertising works! When we were thinking of trading and buying another car, my husband immediately said ???let???s go to Merchants Auto???. My response was way over there? (1 hour 45 min drive) We looked around in our town and the only vehicles affordable had 75000+ miles, I don???t think so??? We took the drive and we were so pleasantly surprised with our experience. The minute we got out of our truck (with our very timid 10 month old rescue pup) and headed for the door, we were welcomed by 2-3 employees and they had no problem with bringing little Lucy in with us, I knew I would like them right away!! Our salesman, Rodney Mathews greeted us and Lucy and his first question was if she needed any water???awe???so we sat down with him and explained exactly what we wanted and what price point we needed. He had a huge list, 4-5 pages of vehicles and began telling us about a 2013 Nissan Rogue. So, I wanted to go over the numbers before driving it and falling in love with it, and he did just what we had requested. Then came the test drive, my husband was like, ok, you take it for a drive and I will stay here with Lucy???Rodney insisted that she go with us???who ever heard of a dealership letting a dog in a vehicle for a test drive???not this girl! Needless to say, we drove it and fell in love with it! (Lucy too!) Before leaving with the new vehicle, while Rodney was setting up and explaining the blue tooth, Lucy started ???kissing??? him from the back seat! Rodney then walked us over to the service area to introduce us to the service department and set us up a free oil change, as well as informing us that had we lived in NH the inspections are free! He also informed us that they have a ???runner??? that will be delivering the Vermont registration paperwork as well! We just wanted to let Merchants Auto and especially Rodney Mathews know how appreciative we are with all that you did for us, we felt like you were a friend, not just a salesman, with not one feeling of ???pressure??? at all. We just feel that Merchants Auto went above and beyond for us and it is greatly appreciated, and we can???t say enough as to how pleased we truly are. We will and already have recommended Merchants Auto! Thanks again and again??? Andrea, Jim and Lucy

This car is perfect for my needs. I like the size and there is enough head room and leg room for my 6’4” husband. It is a very quiet ride and like the interior. Was looking at the CRV but couldn’t justify the price. It is a great car.

The car meets all my needs. Wish that Ford would have included remote start which it seems to not include in most of their vehicles at this time.

I had contacted a couple dealerships through cars.com and was very happy with the quick responses. I love the website as cars.com makes it very easy to find exactly what you are looking for. It's a very user friendly site and I really like that most listing offer a free carfax report. Keep up the good work and thank you! Phyllis

the set are a little to low i have to used a pillow to get a good view over the dash while driving. my last car were a Ford Free Star there fore I have more room.

Michael met me at the door when I pulled up to ask some question. He was very kind and respectful. He was able to answer all my questions and concerns very quickly and comforting. When it can to his patiants, man the guy has a lot. I'm an indecisive person n compare everything, and mike was doo understanding and patient. He helped me test drive a few different motors of the truck I wanted, until I found my truck. I Thank You Sir with all my gratitude you made a difference to my car buying experiences! 😀👍👍

Great handling fuel efficient and peppy engine. Very comfortable driving position with leather interior. Lots of room in the back with seats folded down. Has sync 3 dashboard display to link into your smart phone for navigation and messages

Auto Fair Ford is awesome great service nice people all service done right

This is my second escape out or 6 Fords...They are great vehicles and I would recommend one to anyone looking for a small/mid-sized SUV...It's one of the bigger ones in its class...

Walked in got approved found a car at a great price . Real easy business no haggling no pressure made you feel at home then they got me the loan at a great rate considering I had no credit. So if you need a car go see them they will.take care of you Go there and be the judge yourself. Angela adams christiaan Jennings and Gabe thank you for making buying a car so easy.

It's a very nice SUV.It handles great and it fits my wife.she is only 4 ft 8" tall. Over all it is a good fit for our needs

Had bad credit and little money down and Angela and Steve helped me find the perfect car for me with payments in the range I was looking for, would recommend them to anyone looking to build credit or looking for an easy car buying expetience

This is a good car so far. We've only have 5000 miles on it so we really don't know what will happen in the future as far as reliability. The test of time will show us how long this car will last. Duh!

Purchased a 2016 Ford Escape Titanium. I worked with Anthony in Sales. Called and spoke with him and setup an appt to meet with him the next day. He was extremely knowledgeable and so easy to work with. He answered all of my questions and made the whole process more enjoyable. All of the staff was friendly and very helpful. We didn't feel pressured into buying anything (vehicle, warranty, etc.) and no one was aggressive or pushy like the other dealerships we had been to. It was a great transaction right down to the financing. Found a great rate and at a fair price. Love my new car. You guys really are the "Best"!!!

It has more power than my 2016 along with many more bells and whistles. It is the color I wanted along with all the features I also wanted.

This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.

Great experience. It was quick and easy. The staff were friendly and helpful. I also enjoy the rebate :)

Thai is the best car I’ve owned has everything I have ever wanted came with every option possible would buy the new one when I go to get again