Used 2018 Ford Escape for Sale in Franklin, TN

I imagine there are many people out there that find the dealership experience of car shopping and buying a car to be painful, stressful, or even aggravating. I include myself in that feeling! So a few things happened that caused me to go to the Hyundai dealership - even though I avoid new cars like the plague. (big commitment for no ROI) I had learned the day earlier that my current car was "unfixable" and that it had served it's duty through 187,000 miles. You have to appreciate a car like that, and I very much did. So I immediately took to Craigslist and started the used car search as well as looking at some reputable dealers in my area online for a replacement. And I felt like my wheels were spinning...no pun intended. What did I want to do? Go through the hassle of searching, and meeting all kinds of random sellers, and running carfax on everything? It tired me just thinking of it. So to cut to the chase - I opted to go to the local Hyundai dealership and see what specials they were offering. What brought me to Hyundai aside from a dead car? Word of mouth. Actual Proof. Nothing more...My sister drives one, my boss drives one, 3 of my co-workers drive one. And they have nothing but good things to say about their vehicles. I was greeted by Cory Carpenter within moments of heading towards the building; just a friendly hello and how can I help you. And I laid it out...I need a car. Period. I explained to him my needs and cost expectations, and instead of being your typical salesperson, he was the "advisor" I had hoped for. He did not try and up-sell me unnecessarily, and he gave me honest feedback regarding a choice between two models based on my needs. (mind you, it was the less expensive model that he recommended). Corey easily walked through the features of the vehicles and discussed the current special that I was considering taking advantage of. Very simple and straightforward. He brought over his Sales Manager, Jason Moore, when questions arose that he didn't have the immediate answer for. (which were more related to financing, not the specs on the vehicle) In the end, I bought a car from these gentlemen. They were professional, smart, and certainly gave me a new outlook on a car buying experience. There were negotiations for a few rounds and the result was more than fair. The whole process was smooth and painless - who knew! When the car was pulled up for me to take home, Corey showed me all the pertinent functions and also the fun bells and whistles that come with buying a new 2017 model. Aside from the great customer service, the car itself just about left me speechless. It was so new! The features were above and beyond my expectations. Technology enhancements galore...I had to even come back again on another day for Corey to show me more... So, I happily recommend the car buying/shopping experience at Hyundai of Cool Springs. This team sends out the right message, and treats their prospective customers well. I could not be more pleased with the experience and hope it will help others out there to take a chance on this brand.

Love this Truck. It is up high like a regular truck, but it drives like a small car. It has plenty of room front and back, and when the back seats are down it has a huge cargo area to haul just about anything I’d need.

I had pre-approved financing and had been working with 2 other dealerships over several agonizing days. The others did not want to sell what I wanted to buy, did not want to work with my financing and budget. I filled out the online application/questionnaire. John Schmitz called me within 15 minutes. 2 hours later the vehicle I wanted had financing ready, car cleaned and a full tank of gas. Such a fun experience. I wish I had called them first. Two weeks later I am still doing my happy dance.

Love the leather seats, so comfortable also love that they are heated! It has so many more features that I didn't have before I love the climate control. It handles very well in the bad weather.

i have a 14 year old 325i and a $200 work order.Iwas treated like i had a 2018 m5 with head replacement,i was treated to a new x5 (totally unexpected) $70,000 vehicle kenneth swezer (dont think spelling is correct)was awesome excellent service adviser great communication will definetly come back if service is needed

We love our 2018 Ford Escape! We ended up with the Titanium trim level which has all the "bells and whistles." Comparing it to similar vehicles (Foresters, Sportages, Santa Fes) we have no regrets. With the Escape we feel you get a car that sits a little higher than the others but still has a smooth ride. At the trim level we purchased, we feel like you are driving a luxury vehicle but not near the price of the others base models.

I absolutely love this vehicle. The 2018 handles easier than the 2016 I previously owned. I also love the white gold color. Ford has truly amazed me with their awesome updates.

This is a good car so far. We've only have 5000 miles on it so we really don't know what will happen in the future as far as reliability. The test of time will show us how long this car will last. Duh!

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This car is perfect for my needs. I like the size and there is enough head room and leg room for my 6’4” husband. It is a very quiet ride and like the interior. Was looking at the CRV but couldn’t justify the price. It is a great car.

Houston Brown was very kind and professional. He took the time to explain items that needed servicing. He went the "extra mile"! The waiting area was very nice.

Has met all of the wife’s needs, loves everything about it, especially the color, and all the great accessories in it, and of course the ride and the handling,

Great staff great experience! So so happy. I went in so nervous with the whole car buying process and they completely made me warm and welcomed. They were just awesome!!!

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

I had an extra awesome experience with Downtown Nissan. - Started with me needing to get a new car because my 2004 Lincoln LS was aging and had some opportunities that it was in my best interest to get into the better vehicle. I originally started on Equifax site looking for Auto Loan to get approvals and 1800SecondChance gave me a link over to this several dealerships. I have the soft place in my heart for Nissan's. I had found some Altima's for a decent deal and sent an interest card. Chris Pearson responded. He and I talked about my current Credit Situation and Financial one and Car one and was straight up with him. He came back and said with your deal we would have to put you in a new one and this term and Interest rate. Also, you're approved so we can move on this today if you want. I was beside myself and elated. I wanted to field any other offers then thought about changing vehicle types. After few days I was asking a question here and there to Chris and was nice to respond and gave my information. In the end I with new Nissan Altima SR Special Edition. What an amazing ride. I can tell you that other Dealership that has 2 locations one in Gallatin and. on in Shelbyville is extremely shady and bad deals. Downtown Nashville Nissan stood above all the other dealerships non-sense and shadiness. I had every step of this process explained to me and were nice to me.. They treated me with respect and made sure we had all the options. Chris Pearson was very awesome at listening to what I was wanting and looking for and getting me into something that matched. Lacy was very nice in going over some features and making sure I could cover more things with Chris as follow up and making my whole time very good. Ricky doing the financing was very straightforward and patient. He was great at explained everything to me and showed me Why and How thing was working and helped seal the financial aspect of the deal. Was very good about helping me out on what I can do and how to fix other things too. This is what a team should be like and this is my 1st new car in my life and I am 46 years old. So to me w/o things being given to me like other people its all been tooth and nail. I look forward to buying other vehicles in future from this dealership. Thank you.

Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.

Service department was very professional in meeting my service needs. I was greeted upon arrival and my vehicle was taken back 15 minutes earlier than my scheduled appointment. My service advisor Logan was exceptional in explaining my service details and taking time to answer my questions. I'll definitely return for future services. Good job!

The Escape is a great vehicle. It has exceeded all of our expectations.The Escape provides a very comfortable ride .We are so glad we Switched to Ford !

My customer service experience here was beyond amazing, and I came in just for an airbag replacement. Lo and behold I was treated like royalty even with my well loved 12 year old CR-v hoopty with over 100000 miles. I was in 30 minutes early for the appointment and they got started anyway. My kid was thrilled with all the snacks and free WiFi and the young lady who took care of me was SO nice. I'll be back to this dealership for my high mileage inspection. You can't beat the free car wash they give everyone either. 💯

The car meets all my needs. Wish that Ford would have included remote start which it seems to not include in most of their vehicles at this time.

EXCELLENT AND DEPENDABLE SERVICE! ALWAYS REPAIRED ON ONE VISIT, (no go backs for the same problem)

Design, size, cameras, trial of SiriusXM. Smooth ride and well to maneuver. I would recommend highly to friends and family. The radio system is fantastic, as well as the phone/bluetooth features.

We decided to see what kind of an offer City Auto would offer us on our BMW. We were apprehensive as we exped to be offered several thousand dollars less the the market value (we expected 30-40%). The final offer to buy our car was about $1,500 less then we would have gotten trying to sell it private party. Was very impressed with Candi and Jeremy. Sold the car and didn’t have to deal with tire kickers and haggling. Highly recomemd

The escape is very nice and a lot of room for our vactions. the gas mileage is very good around 30 so far with only 600 miles on it. thanks ford.

I was treated very good by the service department. Thought my repair would be costly but it wasn’t. The service rep was easy to work with. I would recommend them without hesitation.

Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.

This was one of the best car buyIng experiences I have ever had. There was no pressure during our purchase. Everyone was nice and helpful. Will definitely do business with again and recommend to a friend!

Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...

I went in with fairly poor credit and was looking fo buy my first vehicle. The manager came and spoke to me personally and scheduled me an appointment for the next day. When I arrived, it was raining and they met me at the car with an umbrella!..Its the small things really...Anyhow, my sales associate was Joseph and he was not at all what I expected out of a car dealer. He wasnt pushy, but confident. He knew his stuff and was on the phone with banks for several hours. He found a deal we could both agree to and I bought my first car! Love it and I highly recommend this KIA. Also note, the owner was super friendly and would come around and talk to customers the entire time I was there. He made me feel welcome. Other car dealerships I feel like Ive been tossed into a shark tank and if i didnt express interest in buying right then and there, I was ignored. I was never ignored here but i also wasnt constantly badgered by a salesperson.

the set are a little to low i have to used a pillow to get a good view over the dash while driving. my last car were a Ford Free Star there fore I have more room.

After three days of car shopping, I was tired of dealing with salesmen and just tired in general . . . wound up pulling in to this lot just a little over an hour before they closed with very little hope . . . It was a pleasant experience from start to finish. I got a really great deal on a car I love!! Ask for Rex! He did everything he could to give me everything I asked for!! All promises were delivered!! And even stayed late to make sure of it!!

Great handling fuel efficient and peppy engine. Very comfortable driving position with leather interior. Lots of room in the back with seats folded down. Has sync 3 dashboard display to link into your smart phone for navigation and messages

We use music city Honda service department frequently as we own several Hondas. This week was similar to each time we’ve been there: courteous friendly personable efficient and repairs done to our satisfaction. Enjoyed the courtesy van for the first time Extended warranty process handled by the team! Thank you Ronnie and music city Honda.

It's a very nice SUV.It handles great and it fits my wife.she is only 4 ft 8" tall. Over all it is a good fit for our needs

Great buying experience! My wife and I have bought 3 vehicles from speedway motors and have always had a great buying experience. The staff is always friendly and helpful. The vehicles are always clean and cared for. I would recommend them to anyone looking for a used vehicle that they can count on. Kevin Cole.

It has more power than my 2016 along with many more bells and whistles. It is the color I wanted along with all the features I also wanted.