Always have taken good care of my car. I am single and I trust them to do the job right! I plan on buying a caravan in the future...
Two years no problems year then....
by Silvy from East Meadow NY
May 13, 2019
I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems
i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok
All in all it’s nit bad but to make it better you have go go up in trim and of course price
I will not purchase or lease it again.
Wonderful staff - excellent service - awesome vehicle! My knowledgeable salesman (Matt Smith) really took his time answering questions and providing useful information about my target vehicles - as well as my trade/purchase options. The experience was very enjoyable with no hastle or hustle. After I made my selection, the finance department (Marshall Eppes) efficiently and thoroughly stepped me through the purchase process. Honestly, this was one of the best, if not the best, car-buying experiences I've ever had. Bill Hood Ford is a wonderful dealership with a great staff. I wouldn't hesitate recommending them to anyone looking for a quality new or used vehicle.
Excellent mid-size SUV
by Norm W from Williamsville NY
May 8, 2019
Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.
I’ve been shopping online for a convertible for a fee months. I found the one I thought I wanted at Bill Hood, but the fit wasn’t right. D.J. was very helpful in finding the right car for me. This is the second vehicle I have purchased from Bill Hood. Julian in their credit department was phenomenal! Thank you for a great car buying experience.
So far 2017 Ford Escape is Reliable
by AB from Bloomington, IN
May 7, 2019
Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.
Jim,and the rest of the people in the service department have been wonderful with the problems we have had with our 2015 ford focus. Thanks again, Thomas Marlin RittenberryNothing
Owned Many cars and this is the best.
by MattM from Toledo, OH
April 21, 2019
I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.
i brought my car in (2015 mustang) to have the oil changed & also asked if they could check the right back passenger tire because the sensor was giving a false reading about the air pressure in the tire. the service department was very prompt in taking my car at the time I was scheduled & was very courteous, knowledgeable. I will always use the all star ford place in Denham Springs, LA. They also reminded me of a recall on my car & that I will need to bring it back in at the first part of next year.
by Outdoor Sportsman from Platteville, WI
May 1, 2019
Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.
My car was giving a message that the system was shutting down. I called All Star and got an appointment the same day. At my appointment, when they found out that I live more that 20 miles away from there, they made sure my car was serviced. They also did an excellent job. I would recommend them. I will also go out of my way to get my car serviced at All Star again.
by Chet from Clare , ill
April 26, 2019
Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...
Have had car there twice for service. Friend recommended all star. They were very professional. My service writer was Parish. He was fast , organized and happy to answer any question or give advise on the best way to handle the problem.
Fantastic ! Best vehicle we've ever owned.
by Michael from Inverness
April 19, 2019
The Escape is a great vehicle. It has exceeded all of our expectations.The Escape provides a very comfortable ride .We are so glad we Switched to Ford !
From beginning to end, I experienced excellent knowledge, service, and honesty from the folks at Bill Hood Ford Lincoln My sales consultant Brady was patient with my many queries, and was exceptionally helpful and knowledgeable about Ford trucks and in following up throughout the entire purchasing process. His supervisor Jason offered a splendid deal on my trade-in, a favulous price on the new truck I wanted. He took ample time to explain various aspects of pricing and financing, and he also was forthright and trustworthy. Marshall was patient with my many questions about financing and service packages and handled the financial end of things effectively and expeditiously. Lastly. Glenda did a wonderful job finalizing everything and going through the features of my new F-150 carefully and clearly. I love my new truck and couldn???t be happier with my buying experience at Bill Hood Ford.
Great Value Great SUV
by Jen and Tony from Fairport NY
April 17, 2019
I bought the vehicle 6 days ago. I love it and look forward to driving it! Vehicle is comfortable and reliable and comfortably fits my kids and husband at 6'8".
The service that I received was excellent. The Salesperson Ms Bree Dixon was very professional. I would reccomend Ross Downing Cadillac to my family and friends. Great service. Clean facilities. Great experience.
Ford Escape SE 2018
by Dallas Escape customer from Dallas, TX
April 10, 2019
I absolutely love this vehicle. The 2018 handles easier than the 2016 I previously owned. I also love the white gold color. Ford has truly amazed me with their awesome updates.
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