Wonderful staff - excellent service - awesome vehicle! My knowledgeable salesman (Matt Smith) really took his time answering questions and providing useful information about my target vehicles - as well as my trade/purchase options. The experience was very enjoyable with no hastle or hustle. After I made my selection, the finance department (Marshall Eppes) efficiently and thoroughly stepped me through the purchase process. Honestly, this was one of the best, if not the best, car-buying experiences I've ever had. Bill Hood Ford is a wonderful dealership with a great staff. I wouldn't hesitate recommending them to anyone looking for a quality new or used vehicle.
From beginning to end, I experienced excellent knowledge, service, and honesty from the folks at Bill Hood Ford Lincoln My sales consultant Brady was patient with my many queries, and was exceptionally helpful and knowledgeable about Ford trucks and in following up throughout the entire purchasing process. His supervisor Jason offered a splendid deal on my trade-in, a favulous price on the new truck I wanted. He took ample time to explain various aspects of pricing and financing, and he also was forthright and trustworthy. Marshall was patient with my many questions about financing and service packages and handled the financial end of things effectively and expeditiously. Lastly. Glenda did a wonderful job finalizing everything and going through the features of my new F-150 carefully and clearly. I love my new truck and couldn???t be happier with my buying experience at Bill Hood Ford.
2017 Ford Explorer Limited Review
Love driving this car!
by S. Barbara T. from Keller, Tx.
May 14, 2019
5
Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!
My third vehicle in last four years. Excellent and very quick service as always. It???s really a no pressure buying experience that gives you a great feeling when your done. Always a pleasure! Thank you Barbara Wilkinson , Gary Crowson & Marshall Epps for your help today!
2017 Ford Explorer Limited Review
We have owned two other Exployers, loved them
by SR from Huntley, IL
April 5, 2019
5
This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.
I drove 120 miles and this was a great truck buying event. I dealt with AJ, Lenny and Jack they were very help full. I recommend Bill Hood Ford to everyone. It was so good I came back two weeks later and bought a used Mercedes from them. Another good experience.
2017 Ford Explorer XLT Review
Stylish and great performance. Very pleased
by Ford_Guy40 from Milwaukee,WI
March 30, 2019
5
This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.
To Whom it May Concern: I have to say, AGAIN, I love Bill Hood Ford service department! Red Rogers, the agent who has been your rep. the two times that I had the chance to use your service department, ROCKS! After the April floods, I had my car repaired there and with the assistance of my insurance company, I was treated like royalty. I developed such a trust with the mechanics there. When my car was there during that occasion, Mr. Rogers let me know that there was a recall of the clutch of my 2013 Ford vehicle and ordered that part for me. When it came in, he scheduled a date for me to come have that clutch replaced FREE OF CHARGE. I tell everyone that in see, on my job and in my neighborhhood, of the exceedingly great trust I have in Bill Hood service department. Bill Hood Ford in Hammond USA has reason to be proud! A very satisfied customer, Doris Zuniga
2017 Ford Explorer XLT Review
this car skips at 55-60, hesitates with accelerati
by Sjackson.. taxi from Gable, S.C.
March 20, 2019
3
engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..
The service that I received was excellent. The Salesperson Ms Bree Dixon was very professional. I would reccomend Ross Downing Cadillac to my family and friends. Great service. Clean facilities. Great experience.
Smaller more cozy dealership. For me it was exactly what I needed. No rude salespeople attacking me or trying to pressure me into buying
2018 Ford Edge SEL Review
Edge Sport
by Cubs fan from Indiana
April 17, 2019
5
Love the power of the sport. Heated steering wheel is wonderful. Glad we speant the extra money for the sport. Smoother shifting than Edge sel. Like the fact the engine does not shut off. Fantastic sound system. Extremely happy with this car so far.
1st Class Service!!! My Salesman always takes care of me from the time I purchase my vehicle to when it needs service or when I have the smallest question. I wouldn't buy from any other Salesman or any other dealership!
the air vents on my 2009 king ranch and 2015 expedition are circular with possible 360 degree rotation and variable close positions. much better than those on my 2018 F-150 platinum. info system when i have the navigation in the full screen mode there is no indication of radio information. have to go to the multiscreen mode. on my 2015 expedition i can full screen map and radio information. much nicer
The legroom in both front and back is remarkable. I do wish the seats were a little wider and deeper for the driver but that's a very minor issue. I especially like the quiet ride and the fast pickup from the engine.
Recently purchased a used Tahoe. Great vehicle with a few minor scratches. Oscar had all scratches fixed plus a few I didn’t notice without delay. Promptly returned phone call. I would highly recommend this dealership from sales to the final service.
2016 Ford F-150 Lariat Review
This is a wonderful truck. The best I have ever iw
by Xamdam from Houston, Texas
May 12, 2019
5
The truck is great and is the best truck I have ever owned. It get good gas mileages and the V8 purrs with lots of power.
We went for use car and they gave me good deal for New 2017 civic. Before we went to other dealer and that only one willing to work WITH US was H/C. I recommend to go first to ( Honda of Covington )
don't waste your time go to H/C.
It was a friendly and easy experience. When buying from Banner ask for Lisa she is hands down the best sales rep I have ever purchased a truck/car from.
2018 Ford Edge SEL Review
Reluctant shoppers come to big city.
by PB &CE Brown from East of okc
April 22, 2019
5
This vehicle is quite an up grade for us . Veru pleased so far. Drives like a car and rides extremely nice. Has all the bells and whistles we were asking for.
Jim,and the rest of the people in the service department have been wonderful with the problems we have had with our 2015 ford focus. Thanks again, Thomas Marlin RittenberryNothing
2018 Ford F-150 XLT Review
Very nice looking Truck
by Jeff from Appleton, Wi
May 13, 2019
5
This truck meets all my needs. It is comfortable to drive with all the towing features we were looking for. The truck is roomy and the media screen is easy to use. The truck also has a number of safety features, easy to find and use USB and 110 volt plug in's.
Staff is incredible! Our salesman Jaimie McNamara is the best........we've bought 3 cars from him :) We would definitely recommend Banner Ford to anyone looking for a vehicle.
2015 Ford Expedition EL King Ranch Review
Best SUV
by edcar from Kansas
April 30, 2019
5
This SUV is great for big families, events, and even road trips. This Expedition runs really great. I recommend this truck to every family of 4.
I purchased a Ford F150 from Banner Ford. My salesperson, Big William Fleet, was fantastic. He was very knowledgeable. This is the fourth vehicle I have purchased from Banner Ford. Thanks Big William.
2018 Ford F-150 XLT Review
Great All-Round Truck
by Guellermo from Nampa ID
May 12, 2019
5
Smooth ride, comfortable and roomy. Bought the extra cab version of the 2018 F-150 with the 2.7 Eco boost engine. Good gas mileage and great performace (STX). The turbo packs a punch!
When I brought my husbands truck in, I was greeted by the service advisor Gary who was very pleasant. The wait was not long at all. I had a very good experience once again by Banner. That's why we keep coming back!
i brought my car in (2015 mustang) to have the oil changed & also asked if they could check the right back passenger tire because the sensor was giving a false reading about the air pressure in the tire. the service department was very prompt in taking my car at the time I was scheduled & was very courteous, knowledgeable. I will always use the all star ford place in Denham Springs, LA. They also reminded me of a recall on my car & that I will need to bring it back in at the first part of next year.
2018 Ford F-150 XLT Review
Great truck for the money
by Fordman from Ocala,FL
May 13, 2019
5
The back seat has more room than the other trucks I drove. Great family vehicle. The 5.0 with 10 speed transmission gets amazing fuel mileage.
My car was giving a message that the system was shutting down. I called All Star and got an appointment the same day. At my appointment, when they found out that I live more that 20 miles away from there, they made sure my car was serviced. They also did an excellent job. I would recommend them. I will also go out of my way to get my car serviced at All Star again.
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