Used 2019 Ford Escape for sale in Medina, NY

We were traveling through the Niagara Falls area on 30Sep when we encountered a loud knocking noise on our RAM truck. Although they were super busy, they were understanding of our dilemma and fit us in (when no one else in the area would), to take care of our vehicle. Kind and knowledgeable was this service department!! Communication was excellent!!!! I wish I could take my vehicle to them all of the time. Thank you so much Alex, Kyle, mechanics and the entire service department.

Good service, sales personnel had great knowledge of the product they r trying to sell. Excellent service for the sale and great people skills. To sell a car you must know your product and they did great job!!!!! I would buy another car from jay.7

Looking for good gas mileage and comfort. Also, looking for closer place to get service which Raabe provided. The reliability of the vehicle was also a consideration.

Excellent service the workers are very friendly .quick service . repaired right the first time. Didn’t have to wait long. I recommend taking your car there .

Love this vehicle- it is great for everything I do Wish it had hested steering wheel But its great gor taking the dogs and kids out!

I worked with Alex and he was very helpful. They kept in touch with me constantly and fixed an unrelated problem under the warranty. I only take my Ford there. They did not try to oversell .

This Escape has served me well for 52000 miles in the two years that I have owned it. It gets reasonable gas mileage (28 mpg around town) and 31 on the highway. The EcoBoost turbo gives it enough kick when I pull out to pass and there is plenty of seating and cargo space.

Quick Lane lived up to its name. They gave me a timeframe and called at that time to tell me it was ready! The Works and an inspection are done!!

I'm very satisfied with the comfort and performance of this car. I feel my road trips will be a pleasant experience driving this car.. I would recommend this car to my friends..

Matt was efficient and fun! Not pushy and listens !! He reads people well and doesn’t try to talk you in to something you don’t want! Great guy!!

Bought an Escape SEL with the 2.0 Ecoboost and AWD for my wife in March 2020. Out accelerates a lot of "big" cars on the road and handles well for its size and the stock rims and tyres that it comes with. Interior is comfortable but he front footwells are a bit cramped as the pedals are placed too closely to each other. Other than that the SYNC 3 system is a joy to use after the recent upgrade and stock speakers do a good job as well. Rear seats and boot space are reasonable for a compact vehicle such as this. I feed it only 98 Octane which hopefuly makes it last longer. Overall a cute little trucklet with big attitude thanks to a 240HP engine!

Great experience! While waiting for my vehicle to arrive my sales person Tera stayed in contact with me. Today her and Josh took delivery today with me in the most professional service.

The gentlemen who checked me in was courteous and very helpful . He assisted me with purchasing tires , went over my options and pricing . Had an oil change also. Definitely will return for service

Friendly person at service desk. Comfortable wait area. Quick wait time for work to be completed. Pleasant experience, would use them again if I need to.

Had a oil change appointment was right on time and did not have to wait very friendly and the service great I would recommend this place to my friends and family never had a problem

I needed a minor repair at the collision shop. The reception staff were very friendly and helpful in person and by phone. The repair was done properly and in a timely manner. I have been doing business with Basil Ford since 1996, and I recommend them highly.