Used 2019 Ford Escape for Sale in Norwalk, CT

The most amazing customer service I've ever had, I bought a 2016 Mustang in Pennsylvania and 3 days later the car was breaking down on me, so I called the Ford dealership next to where I live in Mahopac and they told me that I would have to wait more than a week until I even had an appointment, let alone the time it would've taken them to fix my car, so I hung up and called Brewster Ford. A very nice woman answered the phone and got me an appointment that day. I came in, dropped my car off and 20 minutes later I get a phone call and the man in service(I believe his name is Dino) told me he got the car fixed up and ready to go! I will never go to Mahopac again. I will always drive the extra 30 minutes to Brewster Ford, they're amazing!!! Thank you so much!

This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.

I've been hearing alot of good things about this place from my friend so I decided to check it out for myself. The customer service here is great, the people were very nice & worked with me well. my credit score isn't the best but I walked out of this dealer with my 2010 Audi Q7 the same day I went in !!!

Thai is the best car I’ve owned has everything I have ever wanted came with every option possible would buy the new one when I go to get again

I just bought a Ford Edge from Kevin. Customer service was excellent, he helped me every step of the way. He made the experience very pleasant. Landon was a great help as well #brewsterford #buyapinto

This vehicle has lots of room. There is plenanty of leg room. It’s the most reliable vehicle I have ever had! I really like the interior too

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

I love my new Escape. It is roomy with plenty of cargo space. The large screen for the navigation and radio is awesome and the apple air play being linked to it make driving and navigating so much easier

Chris is a man of integrity, keeps his word, and has your back! He bends over backwards to meet all of your demands, and does not rest until you are 110% satisfied will all aspects of your sale. City World Ford has the highest selection of Ford Explorers in the Tri-State Area and is extremely competitive. After shopping around, Chris gave me an unbeatable deal, saving me an additional $2,000 off a comparable model as compared with other dealerships. That is a pretty substantial savings. Chris does not play the 'haggle game' with you. He gives you the absolute lowest price upfront.... It was a deal that I simply could not refuse. If you are in the market for a new Ford (especially a Ford Explorer), shop around and do your homework. Then stop into City World Ford, and ONLY SEE --> CHRIS! Mention this review submitted by Mike S. Today, I'm the proud owner of a 2018 Ford Explorer! Kudos to Chris and the friendly staff over at City World Ford!

This car is the perfect size for me this is a great investment and rides great. This SUV handles turns great and awesome in the winter months, too!

Excellent service, very professional.they did such a great job servicing my car and it drove so much better when I got it back. thank you MT. Kisco service dept.

Car was just right for our family situation. Helped my wife and I by providing ease of comfort including in and out of car. Can’t say enough good things.

This dealership has shown me a strong desire to make their customers happy and commitment to keep customer's cars in great condition. They have a fleet of free loaner cars if your car needs a repair that you can't wait for. They have fixed any of my problems excellently and at a more reasonable cost then any other shop. That's why I bought my last 2 cars here.

The technology is top notch.But my husband and I are in our 70's and it is difficult for us to learn and retain this information.The dealers have been helpful and my grand daughter too. It is a nice looking vehicle and we are proud to own it.

I have serviced my vehicle here before and was very pleased at the way the service advisers handled my request. I would definitely recommend this dealership to everyone.

This is totally life changing for me and my family. Lots of room for grandkids. Smooth and comfortable. No worries and am able to go wherever and whenever. Great on gas compared to my other vehicles. Love it!!!

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

Chris is a man of integrity, keeps his word, and has your back! He bends over backwards to meet all of your demands, and does not rest until you are 110% satisfied will all aspects of your sale. City World Ford has the highest selection of Ford Explorers in the Tri-State Area and is extremely competitive. After shopping around, Chris gave me an unbeatable deal, saving me an additional $2,000 off a comparable model as compared with other dealerships. That is a pretty substantial savings. Chris does not play the 'haggle game' with you. He gives you the absolute lowest price upfront.... It was a deal that I simply could not refuse. If you are in the market for a new Ford (especially a Ford Explorer), shop around and do your homework. Then stop into City World Ford, and ONLY SEE --> CHRIS! Mention this review submitted by Mike S. Today, I'm the proud owner of a 2018 Ford Explorer! Kudos to Chris and the friendly staff over at City World Ford!

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

Was shopping for a car for my son who is graduating and going off to college this year. He had seen a Honda Civic he really liked and I had liked the price. There showroom is very welcoming and the staff is absolutely excellent, very professional. A big thanks for the entire staff of Certified Luxury Motors thank you for making this process a good one for us! Will recommend to family and friends for sure!

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.

I have a 2008 Edge with almost 200,000 miles on it. I never had a major issue with it and all of the major components (like transmission) are original. These guys are fair, reasonable, and don't try to sell you service you don't need. Rob and Chris certainly know their customers but kudos to the guys in the back working on these cars. They deserve a lot of the credit also. The few times I was able to catch up with whichever tech was working on my car, I found them just as customer focused as the guys in the front. It's a nicely run place.

On Saturday, Naz greeted us with a new shiny, clean 2017 White Nissan Pathfinder and we were very excited! My wife and I spent the past 3 months test driving cars, specifically SUV's - X2, Q5, Acura MDX, Discovery Sport, MKC, Lexus. During those months we received 3 letters from Nazario inviting us to stop by and chat about what Napoli Nissan has to offer. Our Rogue lease was up in January and we had never considered a Pathfinder. The obvious reason for Naz's long term success at Napoli is because he is a nice person, knowledgeable about the Nissan products and he is an excellent listener. He introduced us to the pathfinder which was not on our list and as it turned out, it was the perfect car for us. Naz not only matched our car requirements, but he beat the monthly lease price we were set to spend. Our daughter bought a Versa and we bought a Rogue 3 years ago. We will be back after this lease and will see our 'friend' Naz. Even if you don't think you are interested in a Nissan, you should make a trip to Napoli to see Naz and experience first class professionalism in the car sales business. A note on Finance: This is the first time we met with Ken to do the finance paperwork. Ken was incredibly personable and explained every option that was available to us. He also gave us pricelesss information regarding the credit rating companies and how they work and what to look out for in the future. Ken loves country music as much as we do - we had a some great conversation about the industry and artists. Buying a car from Napoli was a fun experience - we will be back. John & Kathy

I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.

Had a great experience they opened 8a on the dot, I was second in line for my 8:30 appointment and had no waiting room my vehicle right away! Victoria was very helpful in explaining what my vehicle needed and the cost and checked on me as I sat and waited. Wait room needs better heating but overall great experience.

This suv has met all our needs and is very comfortable. Easy entry and exit. Smooth ride and has great vision. Handles well in traffic.

Jamie's an incredible dealer. Extremely personable, humble, professional & knowledgeable. Took the time to explain everything. Very courteous & a pleasure to work with. THANK YOU!

This car meets our needs for style, size, price! We test drove the car and knew right away that this was the vehicle for us. Love it!

Victory car dealer and Victory Auto Repair Center, Victory gave me my opportunity to a brand new car or they guaranteed fix Parts on my Mitsubishi 2017 Lancer ES for 5 yrs ON MY WARRANTY, they are skillful and professional I thank God for victory!

I bought the vehicle 6 days ago. I love it and look forward to driving it! Vehicle is comfortable and reliable and comfortably fits my kids and husband at 6'8".

The service is great. The used cars we looked at were dirty, though. In fairness, they explained that they detail the cars once they are sold, because people come and try and feel the cars. I think this approach is wrong because it hindered us from buying a couple of cars there. When you come see a car you expect it to smell nice and look clean. The cars we looked at smelled like the previous owners, or smelled like an artificial chemical scent (saw a strawberry smelling Christmas tree "air freshener" in one car -- smelled so bad). The seats on all the cars we looked at were stained. The floors muddy. If the cars were detailed I mightve bought one on the spot. Need a car asap. What's wrong with detailing the car twice? Some people like to save money -- well, expect to lose the sale then.

The Escape is a nice car Its a good value to us so far and the only 1 gripe is the stop start when you stop. You can turn it off but has to be done every drive.

I took possession of my beautiful 2019 Nissan Altima Platinum Edition October 30th. I am super excited about this vehicle. My experience with Malav, my wonderful salesperson, Daniel who helped me get the deal I wanted, and Laura in finance was exceptional. There was no pressure and it was a great experience. Thanks to all Just wanted to also take the opportunity to praise Jaime in service. My previous car needed warranty work and he guided me through everything.

I know I have a reliable vehicle for my travels looks good easy to get in and out and I have an automatic back hatch opener

I was very impressed with City World Ford. All the associates were extremely professional, kind, and informative. My sales associate, Francis Castillo was especially helpful and knowledgeable about every vehicle I inquired about. Finance manager, Chris Acevedo, was also very polite and handled my questions with great patience and explanation. I cannot say enough about the professionalism exhibited by the dealership as a whole. I will definitely refer my friends and family. I drove away in a new 2016 Ford Focus and love it! Thank you so much Ford!

Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.