Nicole Ballanger was patient with me and wife late black friday. We did not feel pressured and paid a fair price for our new vehicle and trade in. She gave us space and let us drive the vehicles alone
Most comfortable car I have driven.
by Escapegirl from Northboroug, MA
January 23, 2019
I have only 1 complaint and it is probably my fault for not paying attention when I bought the car. The gas mileage isn't great. Getting about 22.7 MPG in my first 600 miles. Its a 4 cylinder so I expected better gas mileage. Guess I need to do some highway driving to see if the gas mileage improves.
JT and Vince were extremely helpful! They made sure all my needs were met and got me into the vehicle i wanted at my price range! I couldn't be happier!
by And jay from Columbus Ohio
January 16, 2019
This car is excellent it have all the quality which make it convenient. I’m a fan of ford and I enjoy driving it. I was a fan of other cars. But since I changed to ford I’m in love it. As for me ford is my favorite car and I will recommend people to buy it.
Part out of warranty, raised price drastically. Possible bad tires on 6 month used vehicle with supposedly new tires. No assistance from dealership obviously trying to capitalize on out of warranty
Just bought it! Love it so far!
by Tuere from Baltimore, MD
January 13, 2019
Essie, my 2019 Ford Escape, is your beautiful, modern, everyday gal! I love the look of the exterior and interior. All the technology is fun. And the ride is very smooth. I didn't rate the reliability because I just got it, but c'mon, it's Ford. I look forward to rolling with Essie for a long time!
Great work. I don't trust any other place . Jay always takes great care of my car and I. People are as o friendly. Genuinely friendly.
Bang for your buck. Luxury-ish vehicle at great $.
by Natalie.N from Sylva
January 12, 2019
This car drives like a $45K car but it didn't cost that much! Amazing space. Smooth ride. Feels safe. Drives amazing. Top of the line features. I could live in it. So many features, I just can not believe. I get so many compliments!
Troy and the whole crew in the service department are excellent. They go out of their way to make certain that everything is done correctly and they are very conscientious about cost to the customer.
Happy with it
by Deb from Yukon ok
January 12, 2019
Like how high I sit up making visibility better.
Like the features on it. Remote start, heated seats, rear view camera, and blind spot detection.
I have had it 2 weeks. It handled well with the ice, snow, and rain
Metro Ford I recommend because of their professional staff who worked thouroly and continuously with me until we found the right fit as far as a vehicle that my wife and I would be comfortable with.
Best Car Ever!
by kayleighb from Richmond, VA
January 9, 2019
The first and previous car I owned was a 2012 Ford Escape, and I loved that car. However, being I got her in 2016 with 100,000 miles on, and gave off the sound of a go-cart motor. I decided to save up and upgrade to something a littttttllleee more quiet. The 2019 Ford Escape is beautiful, quiet, comfortable, and amazing. The safety features and technological abilities are beyond incredible, especially compared to the 2012 model. For a 19 year old, to be able to afford a brand new car with some bells and whistles is incredible and I highly recommend for anyone looking for an SUV.
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