Used 2019 Ford Escape for Sale in Wesley Chapel, FL

This past Sunday the 22nd I visited Elder Ford looking for a good deal for my dream car. I was very lucky to be served by Eddie Burke who is one of the sales associate. Eddie was very honest, understanding, and worked with me for several hours in order to help me get the best deal. Even though I couldn't get what I was looking for, I left this awesome dealer very happy and with a lot of knowledge on how to work towards getting a better deal. Eddie helped me understand every aspect of what I wanted and tried to help me the most. His customer service skills are highly recommended for anyone who wants to feel good while making the big step of buying a new car. Eddie is a great asset for this Dealership and I think because of him and other associates like him, this is a great place to buy a car. Elder Ford of Tampa also has a great selection of new cars with the latest technology. Thank you Elder Ford of Tampa, thank you Eddie Burke, and when I'm ready I would definitely go back to you guys to buy my dream car. Furthermore I will definitely recommend this dealership and Mr. Burke to all my friends and family.

I cannot find anything wrong with this 2019 SE Ecoboost model. My previous 2016 was normally aspirated. However, that engine is not available on this year’s SE. I honesty cannot tell much difference in the power or fuel economy. The safety features are great including blind spot monitoring, adaptive cruise, lane keeping assist, collision warning, and cross traffic alert. The Sync3 works well and understands all commands. I use Google maps with the Apple Car Play. You really do not need navigation. Great car for anyone.

Went in knowing what I wanted and my price. My sales person was Jose Pagan and was very helpful, knowledgeable, and extremely patient. I had to go back 2x - the first time the sales manager (Michael Cash) was useless and literally a waste of beautiful showroom floor space. I made an offer to him which he didn???t even awknowledge, only told me to come back with my wife before he???d talk numbers (in his words ???because it seems to me she is the decision maker???). Interesting sales tactic being condescending to a customer, but I quickly realized that watching the TV guide channel is a better use of my time vs uselessly talking to Michael. The 2nd time I went in I made an appointment with my sales guy Jose. Test drove the truck again which he had parked out front ready to go when I got there, and told him I want to talk numbers. This time he came back with Robert Tucci who was light years ahead of his counterpart in the area of customer service. I gave Robert my bottom line number (exact same offer I made my previous visit), and after some back and forth he made it work. Exactly what I wanted. Jose and Robert I feel went above and beyond to make the deal happen and are an all-star team. They make you feel welcome, not rushed/pressured, and I would highly recommend anyone looking for an exceptional experience to request their assistance. The 5 starts is attributed to their teamwork and customer service, and they were able to turn what would???ve been 1 star around. Both gentleman have called me even after the sale to make sure everything was ok and if I needed anything. THATS how you treat a customer and retain business/generate referrals. I still feel like the waste of new car scent that is Michael should utilize his time in a more meaningful role that is NOT customer facing - maybe making copies for Jose and Robert...? Anyway thanks again for the new whip Jose and Robert!

I’ve only driven it for one day but am happy with the vehicle. Like the larger screen and all the controls that I’ve never had before. Will enjoy the heated seats.

I went to Elder Ford with a F-150 in mind that came with specific options. Haider Fayiz was my sales associate and he listened to my wants and needs and the first vehicle he took me to was exactly what I ask for. Haider was polite and courteous. He immediately made me feel comfortable with my car shopping experience, and you know how pushy some car salesman can be. Not Haider. I felt comfortable and in control of my purchase the entire time. When it came time to talk about the bottom line both Haider and Robert Torino fought for the best deal the could for me and made sure I was comfortable with my monthly payment. When it was time to sign all the paperwork, Jim Brandt made it quick, easy, and simple to understand everything I was signing. After the sale, Ed Meneely and Brent Tedesco took care of all my accessory needs. I had multiple accessories installed (6) including full tint and my truck was in and out within 24 hours. I even received a loaner vehicle while I was without my truck. Great Service! I can???t give any more praise to the people at Elder Ford. From sales to management to the business office to the service department. A+/5 Star rating in every department!

The car offers a very smooth ride and the technology is excellent. My friends enjoy the ride of the car as well. The Escape is just the right size f

We purchased our new 2017 Explorer Limited on 12/30/2017 during Brandon Ford's Year-End Sales Event. We had never seen a dealership so busy! After test driving 3 Explorers (2 pre-owned & 1 new), we made a decision to purchase new. Charles was very patient with our long, decision-making process and was able to answer all our questions. The finance stage of our purchase was just as enjoyable and Matt explained all of our options in great detail. Since our purchase day, we have been enjoying our new 2017 Explorer Limited and looking forward to many future trips. Thank you, Brandon Ford! We will be back!!!! Patti & Mike

Thai is the best car I’ve owned has everything I have ever wanted came with every option possible would buy the new one when I go to get again

I tried for three and a half weeks to purchase a vehicle from Brandon Ford to absolutely NO avail. The finance manager there said since I had no credit, I would need a huge down payment or a co-signer. Neither which I had. I saw a vehicle on the website of Jarrett Scott Ford of Plant City and rode out there on St Patty's Day. The finance manager at Jarrett Scott Ford also told me I had no credit. Here is the HUGE difference in the two dealerships though....the manager at Jarrett Scott Ford actually took the time to go the extra step and personally called Ford credit and spoke with them directly. I have been at the same job for 28 years, paid off a furniture loan in less than one year and a couple other small things going in my favor. Next thing I know, they came out and said not only did I get the loan on my signature, but I also got the exact vehicle I wanted! I will ALWAYS recommend Jarrett Scott Ford of Plant City and Mike Shelburn who was my wonderful salesman. No pressure buying and they go that extra step for their customers! Great job to the entire team and a huge THANK YOU!!! I am still smiling while driving my 2013 Ford Edge SEL that I have lovingly dubbed "My Black Beauty". <3

We love the comfort of the Escape and the roominess. Being able to fold down the back seats provides us the room to transport almost anything. The color is a personal preference but I am delighted to have Ruby Red!

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.

This vehicle has lots of room. There is plenanty of leg room. It’s the most reliable vehicle I have ever had! I really like the interior too

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

This car is the perfect size for me this is a great investment and rides great. This SUV handles turns great and awesome in the winter months, too!

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

Car was just right for our family situation. Helped my wife and I by providing ease of comfort including in and out of car. Can’t say enough good things.

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

The technology is top notch.But my husband and I are in our 70's and it is difficult for us to learn and retain this information.The dealers have been helpful and my grand daughter too. It is a nice looking vehicle and we are proud to own it.

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

This is totally life changing for me and my family. Lots of room for grandkids. Smooth and comfortable. No worries and am able to go wherever and whenever. Great on gas compared to my other vehicles. Love it!!!

I'm just going to talke about the only thing that was really BAD. My target time for delivery was 6am - 8am. My car showed up at 8PM. Hard to check it out in dark. I took the day off. And since it came so LATE that I had to call in sick the next day. (I get up at 3am for work) And the drivers door emblem was missing. Delivery drive said I had to prove it to him, that one was there when I nought th car, witch I did. He said there company would send me one. Yea RIGHT!!!

This is my 4th Explorer and I absolutely love it. Very reliable for sure. In Chicago ‘s 13 below winter weather, it always started on the first try and it was parked outside!!!!!

After dealing with a couple of local dealerships that left me disgusted and insulted, I decided to give on-line buying a try. I found the car I wanted on Vroom and then began checking every review on them that I could find. Most of the complaints had to do with getting the titling paperwork in a timely manner. I could deal with that if that was the main concern. So- I let Vroom know I was interested in the car and gave them information on my car as a trade in. They responded in 30 minutes with a guaranteed offer that was exactly what I was hoping to get based on Kelly Blue book.We decided to finance the remainder of the loan through our own bank as we got a better interest rate. Everything went beautifully! I was given the extension number of the associate that was assisting us and we were kept apprised of everything along the way. I mentioned the concern about receiving the titling paperwork (our interest rate could go up if we didn???t get the paperwork to our bank within 45 days). They had me talk to a person in their titling section who assured me she would make sure it went out as soon as possible. Delivery- Seamless! The truck couldn???t come to our house- no way to turn around-so he met us at Walmart (I love telling people I got my car at Walmart). He pulled my new car off, went over where some minor scratches were (I wouldn???t have seen them had he not pointed them out) , documented the condition of my trade in, loaded it up on his truck and DONE! My titling paperwork arrived the next day. I couldn???t be happier with the whole experience and will use Vroom the next time we???re looking for a vehicle.

So much fun to drive, The new technology is so much fun, Love this car The exterior design is beautiful and the interior has all the room I need.

I ran an ad on Craigs List for 2015 Lexus GS350 AWD and was contacted, via text, by Scott of Vroom. He asked if I would give him more information and he would give me a bid to buy the car. I had already looked into buying an Audi A6 and they low balled me on the trade in value. I then decided to downsize and sell the car rather than trade it in, so, I went to CarMax and they gave me a little more than the Audi dealer. The offer from Vroom as 10% higher than CarMax and the Internet process was very simple and efficient. I got my money within 24 hours (Direct Deposit to my checking account) after they received the title (via over night FedEx which they supplied via the Internet) and 7 days later a car carrier came for the car. I would highly recommend this company! I live in Pennsylvania and Vroom is in Texas.

Just the right size with plenty of power. Snc 3 is fast and flexible. Auto stop-start takes a few days to get used to, but can be turned off. Some nice surprise features like auto heated steering wheel.

This car has exceeded the needs of myself and my family! It's comfort, quality, and style are unbeatable! It's rugged enough to handle the instability of the roads and still comfortable to give you a smooth quiet ride.

My advisor was helpful and kept me informed throughout process including his schedule for days he would not be in contact great customer service....unfortunately I am only dissatisfied with my 2017 Explorer and amount of times and issues we have had and taken to your service or tarpon springs ford. I do not feel safe in vehicles being 19000 miles and drives like its 70000 miles. I had a 16 model I loved but this model for identical price and sport model (same as last model) the 16 model was more trustworthy and I felt so much safer. The axels were replaced and the ticking noise lessened which it is still there. Do to my health Bill's my credit score dropped but I have perfect pay history. I am looking to get payoff and up to 18 model or even maybe a used truck and car. I have begun getting paperwork together because I truly feel this car doesnt have a long life ahead and I don't even trust to drive to Orlando because we already have been stranded from battery dying when car turned off to get gas and would not restart so ford road serv came and helped. The car Boggs out and we can not find issue because it is not all the time but I am on disability and on remission so I drive 2 ohio every 3 to 4 months I truly feel i have a malfunctioning Ford and hope due to my mand family loyalty and A/Z plan I will be offered payoff with trade for new Explorer Sport with Michelin tires. I hope we can find a way to work this out I can show medical records if necessary for reasons why I need a vehicle I feel safe in not you that only works 50% time. My advisor was wonderful but if this isn't resolved then we may not purchase another Ford my grandmother also has 17 explorer basic model and ger 2012 ran like my 16 and we both wish we would never have bought new. I am financed through Ford with 0% 72 months @700 per month my credit has dropped which I can explain but I do again have perfect payment history on everything

Very comfortable, plenty of room for passengers and luggage. Great fuel mileage. Great overall vehicle. Would recommend this model to anyone. This is our 2nd Escape and will probably go to it again.

Such a pleasure to deal with. Helpful and considerate sales team. If the other stores operated by Jenkins is indicative of the quality of this store, you won't regret dealing with them. A very special thanks to JOEL, who made me feel comfortable in my decision.

I love my new Escape. It is roomy with plenty of cargo space. The large screen for the navigation and radio is awesome and the apple air play being linked to it make driving and navigating so much easier

I bought a used 2009 Ford Focus SES in the color red from this dealership. This surprised me due to the fact that I couldn't get approval ANYWHERE else. So my salesman Nate Whitfield really surprised me when he came back to his office and told me "Congratulations, you've been approved through one of our lenders". He is a great salesman! He has kept up with me on how my car experience is and making sure I've been taken care of. My finance guy (Finance Manager) Michael Fye, is also another great guy at this dealership. He worked with me on my finance part of the deal and also made sure I was taken care of in every aspect of this car buying experience. So I found my car had some things wrong with it after I drove it home. Some of which were big jobs. So Nate and Mike, introduced me to Todd Scott who has been very helpful and quick in getting things done. I actually thought he was the Service Manager with how he handles his customers and how persistent he is with getting satisfaction from his customers. I am a picky person so I asked "Will your certified mechanic be using a flat head screw driver or the proper trim tools?", as he assured me all his mechanics are great and use the proper tool. This is the type of service I like. I see him running back and forth multiple times when ever I wait in the Service Department waiting room. I'd also like to point out that the shuttle driver Bonny, is a delight. So up beat, happy, and very friendly. I have had to use her assistance a couple times if the dealer needed the car overnight. I couldn't ever see her with a frown that's how much she smiles and brightens my day when I was there! In conclusion, I couldn't of asked for a better car buying experience with any other dealer. These people here really changed my life by all the help they have done for me. Another thing they did was NEVER 100% assured me they could get me a deal or help me out. That's a big thing for me since I have been shopping around other car dealerships and most have promised this and that but then when they get in there the run the numbers and deny selling you anything. I definitely recommend this dealer for ANYONE who is looking for a new OR used car. They have it all and they will do their best to help you.

Very comfortable cockpit. Console perfect as an armrest. Peppy with turbo 4. Nicely appointed. Test drove BMW X1, X2, GLA, Volvo, Audi Q5, and felt this was pretty similar vehicle for less money.

The staff when I purchased my vehicle was non threatening, not pushy or harassing. I love this place and will by all my cars here from now on. The service center is awesome and a great price. You can't do an oil change on your own for the price they charge. Just another way they pass on their savings!!

This car will meet all my needs. It is a great car. I hope To take many trips and see the United States of America

After purchasing our 2016 Ford Mustang from Jesus Van Der Henst for my husband, it was my turn! After checking several other dealers for a sedan I thought I might like, I decided to go back to Jesus & revisit the 2016 Ford Taurus he had me test drive the day before. He was right, this was my car & now IS my car! He was so helpful & patient with us prior to my decision to buy. I love having something that not many other people have & this fit the bill, right down to the color! Because of this being a full size vehicle, which I love, & a model that not too many others want because of the large size, I was sold. You buy a car because it appeals to you & having a personable Salesman, helps make the experience more exciting. Well, I have to say that coming in without knowing what I wanted & leaving with a car that I just LOVE tells me that Jesus made my time very enjoyable! He was such a sweet gentleman & very knowledgeable in answering all of our questions, as was our financial guide, Vincent Ippolito. I recommend Parks Ford of Wesley Chapel for a great selection of cars & wonderful service! Thanks for helping us purchase our "2" new cars, Jesus!!!

I have less than 1,000 miles on my 2019 Escape SEL 4WD, so ranking the reliability is really pointless. However, I am very happy so far with my purchase. The price was right, I'm averaging 25 mpg with cold-weather driving, it's comfortable, handles easily, easy-to-use technology, smooth driving experience, and has just the right amount of cargo space for us. I like that this is a US made car and a friendly Ford dealership is close by. We have owned many Fords over the years, my first being a brand-new '82 Escort with a manual transmission that served us well for over 200,000 miles. Hope to drive my Escape for a long time to come!