I've used Downs to care for my 2015 Mustang, for a couple of years now. They are wonderful. Friendly, knowledgeable and courteous. I recently went in for an oil change and needed to wait for the car instead of leaving it. It took approximately an hour, they rotated the tires and checked all fluids. I'm very happy with this service department. I also got to use my Ford Advantage program so that the whole thing cost me $13.13
Price: Very fair. Although there was no real negotiation, I was happy given that the initial price was more than fair for what I was buying. The final cost before fees was $12,995 and after fees was $14,650.
Service: I had my mechanic inspect my 2012 Ford Mustang V6 convertible, and he found it to be a high quality car. Nicky was kind enough to let us test drive it a second time at closing time, and allowed me a few days to secure financing with my credit union with only a verbal agreement and a deposit to purchase. Grade A service.
Dealership setup: I recommend researching your potential car(s) and setting an appointment before visiting, because I test drove with a different salesman before closing the deal with Nicky. I even walked off the lot before coming back five minutes later to place a deposit. It may be a confusing setup to a casual walk-up impulse buyer.
Overall experience: Although I am generally skeptical of non-affiliated used car dealerships, Auto Avenues did a fine job and my mechanic approved of my purchase. Hopefully the car lasts long with no major issues, but I’d be happy to return again if the car lasts.
I went to Automotive Avenues on the Saturday during Memorial Day Weekend 2018. The dealership was the second out of three that I had planned to visit that day. I had picked out selected GMC Acadias at different dealerships that I wanted to test drive. I wanted to look at and test drive two GMC Acadias at Automotive Avenues. I was nervous embarking upon this car buying journey since it had been 15 years since I purchased a new vehicle and that previous car buying experience was nerve racking. Plus, I was still so attached to my 2003 Chevy Suburban, but my beloved ???Bertha??? was falling apart. Hence, it was really past time to buy a new car. My Sales Consultant at Automotive Avenues was Greg Marotti. He was wonderful! I found him to be kind, straight-forward, helpful and informative. He was patient when explaining to me the inner workings of the vehicle and was not annoyed with the numerous questions I had about the vehicles I test drove. He understood that buying a car was a major purchase for me and he took his time to make me feel comfortable by giving me the time I needed to test drive both vehicles, look them over carefully and write down copious notes about the vehicles. The only reason I did not purchase a vehicle from Automotive Avenues is that I found a newer model for a great deal at the third dealership I visited that day. Buying a truck from a different dealership was a difficult decision for me because I really appreciated the ???honest??? vibes I received from Greg and would???ve liked him to have made the sale. I felt as though Greg really appreciated my business. Hands down Greg was the BEST sales professional I interacted with that day. I would definitely recommend Greg as a sales consultant at Automotive Avenues. Please request him when you go to Automotive Avenues. You won???t be sorry that you did.
Ive seen some negative reviews on this site. But most you can just tell were difficult customers. We are on our 5th (or 6th) car from DANA. 2017 FORD EDGE SPORT. For my wife. 4 of them from SHAUNNA. She is more like part of extended family. (As well as JUAN) I always know what i want, & want to pay for it. And always got it. Her follow-up is second to none. We LIKE goin to see her, she makes things go smooth. Ive NEVER seen any upset or angry people in the showroom. And all the friends that have dealt with her feel the same. And my Son loves her too!. We go were she goes!. So welcome, to the SHAUNNA BOREHAM FORUM.👍🚘
We had a very pleasant, smooth and nice experience at Automotive Avenues. Bobby, Rad and Andrew were all wonderful in helping us get the car that we wanted. We got everything set in just afew hours. We are grateful for all their help.. you guys rock!! 🤘
We found additional vehicles that are close to your year range.
I purchased my first vehicle from Gene when I was 18 ( and that was back in the 1990's!) He is and always will be my "car guy"...... He makes me feel 100% comfortable throughout the entire purchasing process and always goes above and beyond! My most recent purchase is. 2018 Platrinum Expedition Max that we had to order and it took longer than anyone expected but he kept me updated along the way and on delivery day, once again, he was amazing! I am 110% satisfied and thrilled with my new vehicle and of course my "car guy" Gene! I also would like to thank Mark, Tracy and Jazmyn, you were all great and super helpful!
2018 Ford Escape SEL Review
Economical, peppy, functional
by Buddy from Macungie
May 16, 2019
5
For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.
Ive seen some negative reviews on this site. But most you can just tell were difficult customers. We are on our 5th (or 6th) car from DANA. 2017 FORD EDGE SPORT. For my wife. 4 of them from SHAUNNA. She is more like part of extended family. (As well as JUAN) I always know what i want, & want to pay for it. And always got it. Her follow-up is second to none. We LIKE goin to see her, she makes things go smooth. Ive NEVER seen any upset or angry people in the showroom. And all the friends that have dealt with her feel the same. And my Son loves her too!. We go were she goes!. So welcome, to the SHAUNNA BOREHAM FORUM.👍🚘
2018 Ford Escape SEL Review
Nice car
by Drake from Phoenix AZ
May 9, 2019
5
Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
4.2 (4708 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
2018 Ford Escape SE Review
GREAT value
by Outdoor Sportsman from Platteville, WI
May 1, 2019
5
Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.
I have been proudly driving my Sea Breeze Ford Certified Pre-Owned 2009 Ford Fusion since 2011, with great satisfaction. Why, I have never before had people compliment me so on any other car I drove. I found it online and acted on it and the next day we drove "her" home. My wife calls it Milly!
Nice size Dealership. Family feeling, cause it is a Family store. Hard to find those any more.
2019 Ford Escape SE Review
I love this lease
by Jennifer from Jackson
May 12, 2019
5
This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
Taking the Stress and Pain out of Car Shopping
by Captain Nemo from DealerRater.com
December 3, 2018
4.2 (4708 reviews)
Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.
2018 Ford Escape S Review
Nice car
by Chet from Clare , ill
April 26, 2019
5
Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...
Bought first explorer 3 years ago with the help of George and Kevin. They were both very nice and down to earth. Really was painless, very happy I chose Seabreeze. The explorer is running fine. Just went back this week to look for another for my son. Kevin helped me out and we had a deal in 5 minutes. A deal I was very happy with. It was that easy. By far the best dealer I have ever experienced in both customer service and price.
2018 Ford Escape SEL Review
Fantastic ! Best vehicle we've ever owned.
by Michael from Inverness
April 19, 2019
5
The Escape is a great vehicle. It has exceeded all of our expectations.The Escape provides a very comfortable ride .We are so glad we Switched to Ford !
I had a wonderful experience dealing with Felix today. He is really a very nice and genuine guy who was just as excited about the car as I was. He was very professional and not a typical pushy/sleazy salesman like I have dealt with in the past. It was truly a pleasure to deal with him, and Edison Nissan as a whole. Felix helped me get a great deal on a Subaru STi that I had been dreaming of for quite some time. Thank you so much for your help, I am absolutely loving the car already!
2019 Ford Escape SE Review
Best car I have ever drove
by Jake Peters from Milford Pa
May 11, 2019
5
Thai is the best car I’ve owned has everything I have ever wanted came with every option possible would buy the new one when I go to get again
We had a very pleasant, smooth and nice experience at Automotive Avenues. Bobby, Rad and Andrew were all wonderful in helping us get the car that we wanted. We got everything set in just afew hours. We are grateful for all their help.. you guys rock!! 🤘
2018 Ford Escape SE Review
Ford Escape SE 2018
by Dallas Escape customer from Dallas, TX
April 10, 2019
5
I absolutely love this vehicle. The 2018 handles easier than the 2016 I previously owned. I also love the white gold color. Ford has truly amazed me with their awesome updates.
My sales person was Nicholas Squeo. Very knowledgeable, friendly and understood my situation, and made my experience easy and less stressfull getting into a new truck. Everyone Ive dealt with in finding a new truck ( 2018 Ford Escape ) which I love, As you know the whole process of finding a new care whether leasing or buying can be a stressful experience but at Dana Ford Lincoln they helped explain the process, and the transaction went much smoother that any other dealership I have gone to. I would also like to mention Frank Curry in Sales, who helped me with the tech. stuff inside the truck, Michael Passaro the Finance Manager who took the time explaining my transaction and along with Nicholas Abbruzzese, Manager, who was able to work with the bank to get me into my new 2018 Ford Escape. Great truck! 5 stars from me for Dana Ford/Lincoln SI NY. Everyone was very friendly even when you spoke to them on the phone. So If you need a car/truck I highly recommend asking for Nicholas Squeo. Thank Nick!! And thank you to all I have mentioned.
2018 Ford Escape SEL Review
Luxury Comfort but at a lower price than others...
by Greg from Auburn, WA
April 8, 2019
5
We love our 2018 Ford Escape! We ended up with the Titanium trim level which has all the "bells and whistles." Comparing it to similar vehicles (Foresters, Sportages, Santa Fes) we have no regrets. With the Escape we feel you get a car that sits a little higher than the others but still has a smooth ride. At the trim level we purchased, we feel like you are driving a luxury vehicle but not near the price of the others base models.
Thanks so much to Bobby for all the help with my new Explorer Sport. Who knew when I walked onto the lot to ask about some prices I would be driving away in one FANTASTIC car?? This is our 3rd lease with Larson and we couldn???t be happier. Such a great group of friendly people. Tracy, thank you for making the financing not so painful, it meant a lot. This Explorer Sport is going to be a tough one to give up! Keep up the awesome work Larson Ford.... 🚙
2018 Ford Escape SEL Review
Very easy to drive. Love it.
by JROC from Lithonia, GA
March 31, 2019
5
Design, size, cameras, trial of SiriusXM. Smooth ride and well to maneuver. I would recommend highly to friends and family. The radio system is fantastic, as well as the phone/bluetooth features.
Great selection, good overviews of each vehicle, and Greg helped compare both the different options in each vehicle as well as the carfax. Downside - most of the Foresters I looked at had been in accidents. The upside - most were all well repaired and in great shape. Very transparent dealer, no hidden fees (non-negotiable sticker price, but only $389 dealer/document fee, $189 vin etching, state tax, and registrastion). In and out in under 3 hours. Thanks Greg!
2018 Ford Escape SEL Review
Fantastic vehicle
by Happy from Northumberland, pa
March 21, 2019
5
Has met all of the wife’s needs, loves everything about it, especially the color, and all the great accessories in it, and of course the ride and the handling,
Ask for Brian !!!! You can't beat this dealer ! Traveling from Ct To get our dream car was well worth the time and drive . We wrapped up a sale quicker then any local dealership . Over 500 cars on their lot So you can shop in one place to get what your looking for . Wholesale prices was another plus . Upfront & Honest . Best car buying experience We have ever had . Quick / simple / honest / friendly / newer car selections only . No junk here. Extremely professional . AAAAA+ Love my new BMW
2018 Ford Escape SE Review
beautiful suv
by don&ann from Litchfield, Michigan
March 13, 2019
5
The escape is very nice and a lot of room for our vactions. the gas mileage is very good around 30 so far with only 600 miles on it. thanks ford.
AMAZING EXPERIENCE!!! My wife and I put in an online request to test drive a 2013 VW Tiguan the next day. When we arrived at Automotive Avenues, we were beyond impressed with the service. We dealt with Mike Rich who went above and beyond to help us get exactly what we wanted. Just 2.5 hours later, we left with the car! They made sure the car was cleaned and spotless before we drove off. We didn't think we would leave with a car that day! Quickest car buying experience ever. We've had the car for a couple weeks now, and Mike followed up with a courtesy call to see how we feel about the car and to thank us for our business. In fact, going to pick up my plates today. My wife will be needing a car soon, so we will definitely revisit Automotive Avenues. I've literally been ranting and raving to everyone about this place.
2018 Ford Escape SEL Review
Best car for the price
by Babbsy from Downingtown, Pa
March 6, 2019
5
This car is perfect for my needs. I like the size and there is enough head room and leg room for my 6’4” husband. It is a very quiet ride and like the interior. Was looking at the CRV but couldn’t justify the price. It is a great car.
Jeff was a pleasure to deal with, got me a great rate on a used 2007 Audi A6 3.2 Quattro with only 67,000 miles. looks like it’s barely a few years old.
Highly recommend visiting Jeff if you’re in the market for a quality used Audi (or any car, they all seem to be quality used cars). his pricing was spot on with Edmunds pricing guide.
Thanks
Stephen
2018 Ford Escape SE Review
The vehicle has met all my expectations.
by Betsy from Epsom, NH
March 6, 2019
5
The car meets all my needs. Wish that Ford would have included remote start which it seems to not include in most of their vehicles at this time.
I am so please with my experience with Frank Acquaviva at Lester Glenn Hyundai. From the moment I walked in the door till I left he was awesome and very professional! He did everything he could to make me comfortable and make a great deal for me. My circumstances were a little difficult but he made sure it all worked out! I love my new Sonata and it???s exactly what I wanted. I would definitely recommend them and go see Frank! He???s an awesome fun guy 🙂
2018 Ford Escape SEL Review
Ford Free Star
by cdonald from Fairfield, Ca
February 28, 2019
5
the set are a little to low i have to used a pillow to get a good view over the dash while driving. my last car were a Ford Free Star there fore I have more room.
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