Used 2020 Ford Escape for Sale in Naugatuck, CT

Your staff was highly knowledgeable and willing to listen to what I believed were my cars problems. I would also like to thank Jackie/Moose, and the mechanic who worked on my car, as they were also extremely courteous and very prompt. I also felt the pricing for parts/service was acceptable and that they were not trying to take advantage. One small improvement would be more comfortable seating in the service area as I waited 2 hours for my car to be serviced.

Daniel Janus was our sales rep and was extremely helpful with information, answered our questions and helped make the process easy. He also followed through and found the second key and the code for the door. I was so pleased that he called back on Monday morning like he said he would with the information we needed. Would go back again.

I have probably purchased more than 15 vehicles in my lifetime. I have never worked with a car dealership more professional, thorough, and timely than Colonial Ford. Stephen Z. is unlike so many other car salesmen out there who bully you with sales pitches and follow up phone calls. Stephen is a genuinely kind and unassuming gentleman, who listened well and stuck with us to guide us to find the right Ford F150. There was no sales pitch, and we didn't feel pressured or rushed at any time. Stephen was patient and kind to our rambunctious and loud 3-year old, Owen, as we worked through the purchasing process. He made us feel relaxed and comfortable the entire time. My family had plans to go on vacation a few days after we purchased the truck. Stephen took care of everything to make sure that our "green gem" was Simonized, shiny, spotless, and ready to roll the day after we got back. He made sure a new bed liner (compliments of Colonial Ford) and the new tri-fold tonneau cover that we ordered were installed. Stephen even worked in cahoots with me while I was away, and he helped me to surprise my husband with an early anniversary present by adding a bed extender. He texted me with the information I needed from his personal phone after hours and sent me pictures of the truck to assure me that my surprise would go off without a hitch. We had a great experience at Colonial Ford. We walked in thinking about purchasing a new truck and walked out a few hours later having done so. Stephen Z. is excellent, so ask for him if your headed to Colonial Ford. Tell him Matt and Candice sent you!

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Went in to look at a 2017 Camaro. I ended up leaving with a 2017 Dodge Challenger. George, my Sales Rep. was Patient, Very Low Pressure & Very Professional. George let me drive several cars & was in no hurry. George answered ALL my Questions & helped me to find the right Car for me. The Sales Manager Steve helped answer many questions & gave me what I wanted for my trade. Steve was Very Professional, Extremely Helpful & Personally helped to detail my 2017 Dodge Challenger so I could take it home that day. Jeff the Finance / Business Manager was again, Extremely Professional & Very Patient with me. Jeff took his time to answer ALL my Questions, got me a Great Interest Rate & gave me a Great Deal on a Bumper to Bumper Warranty. Had been to many Dealers, shopping for Months. The Entire Staff at Blasius North EARNED my Business. I never felt hurried or pressured. I Absolutely Love my 2017 Dodge Challenger. Blasius North also has an Excellent Inventory of Used Cars. ALL their Used Vehicles are Very Clean, Great Selection & the Staff was Great! I give Blasius North a Five Star Rating in ALL Departments. I would Highly Recommend them to anyone looking for a Very Clean, Low Priced Used Car! Overall Great Experience!

The most amazing customer service I've ever had, I bought a 2016 Mustang in Pennsylvania and 3 days later the car was breaking down on me, so I called the Ford dealership next to where I live in Mahopac and they told me that I would have to wait more than a week until I even had an appointment, let alone the time it would've taken them to fix my car, so I hung up and called Brewster Ford. A very nice woman answered the phone and got me an appointment that day. I came in, dropped my car off and 20 minutes later I get a phone call and the man in service(I believe his name is Dino) told me he got the car fixed up and ready to go! I will never go to Mahopac again. I will always drive the extra 30 minutes to Brewster Ford, they're amazing!!! Thank you so much!

This is the third time I have come to Lombard Ford, and Emma Allen in particular, to purchase a Premium Extended Service Plan for a new Ford truck that I bought elsewhere (I don't live anywhere near Barkhamsted CT). I was fortunate to have found them on line. Emma offered the best deal and went out of her way to save me money on the ultimate warranty. Amazingly, she even remembered me from my last purchase three years ago, and -- even better -- credited back half of that price toward my new plan. With Jack's support, Emma once again went above and beyond to ensure that I was satisfied and that we made the best deal possible. My advice: don't buy your ESP when you make the new purchase (anywhere else) at the usual 300% markup ... save your money and buy it on line from Emma at Lombard Ford ... then you can thank me. And all I can say is: Thank You Emma and Jack!!! :-)

I just bought a Ford Edge from Kevin. Customer service was excellent, he helped me every step of the way. He made the experience very pleasant. Landon was a great help as well #brewsterford #buyapinto

Working with Mark and staff at lombard was a great experience. I bought a new ford f-350 with a trade. Come to find out my trade had much more rust problems than i originally thought. With that said the team did everything in there power to get me as much for my trade as possible even with the rust issue. They took the time not to rush and really kept me in the loop on the whole process. So all i can say is thank you to everyone at lombard ford. Don't hesitate to give them a try i highly recommended them. Also they filled my new truck to the top with fuel. I have bought a few vehicles in my life and let me tell you they don't do that anymore ( even if you ask ). So a big 👍

I just bought a Ford Edge from Kevin. Customer service was excellent, he helped me every step of the way. He made the experience very pleasant. Landon was a great help as well #brewsterford #buyapinto

Brought my car in for the annual safety inspection and the Works tire rotation and oil change package. The service advisor Team, namely Greg and Darlene communicated very well and executed the job to my level of satisfaction .

I'm 53 years old and have been buying new cars since age 21. In all those years I've never had such a pleasant experience. So glad I found this dealership. Barbara dew help me with all my questions / photos on line and always emailed me right back. My salesman Dan Lorusso knew the answer to every question I had about the car, and is one of the nicest, most upbeat people I've met in a while. I will be buying my next car from them, well worth the hour and a half drive from New York

Outstanding experience with the review, inspection, comparison, test drive and purchase of our New Ford F 150...... Mark the salesman provided his expertise and knowledge of Ford Trucks in a detailed and relaxed atmosphere. Master Ford Technician Dan offered his technical insight, experience, and advice on the many specific mechanical questions I had regarding the various 2018 F 150 models. And additional thanks to Darryl, Ed, and Mike and Henry for their involvement in the process......... Job Well Done Guys !