Used 2020 Ford Escape for sale in Smithfield, NC

As soon as we pulled into Capitol Ford, we were greeted by Kel. It had been a long day going from dealership to dealership with limited salespersons willing to help. But not at Capitol Ford. Kel asked us what we needed, put us on a golf cart and away we went. My son got his first car from Capitol Ford. The experience was amazing. I have never bought a car in less than 2 hours. Darlene in finance is the best.

This car met everything I needed. Has a very smooth drive. Has features I didn't even think that come in handy. Doesn't burn through fuel like other vehicles.Very dependable car.

We have purchased/leased upwards of 13 vehicles from Capital Ford with the help of our terrific salesperson Ted Cecil. He is the utmost professional at his craft along with all the supporting staff. This includes Chuck, Mike, Ben, Robert and all the staff at the truck/commercial sales department this also includes our service tech Austin Williams who has been terrific. If we missed anyone you all are a positive influence on the quality of service that your organization provides.

Bought the 2020 Escape to replace a 2014 Dodge Dart, I had become disabled & needed a bigger vehicle. Shortly after my purchase I received 2 recalls, one for the stop/start system & the other for the backup camera. Having owned the SUV for about aa year I am fairly happy with it.

After a few not-so-great experiences at auto dealerships in our quest to find new vehicles, my husband and I decided to stop at Crossroads Ford in Fuquay-Varina, primarily because it had a demo Bronco on the lot. We checked out the Bronco, but each of us was drawn to a different vehicle. We took test drives with a friendly, professional salesperson, both decided we loved these new rides, and negotiated trade-ins for both vehicles. It was by far the smoothest, easiest car-buying experience we've ever had. They gave us the deal we wanted, were transparent about costs and trade-in values for our existing vehicles, and made everything as simple as possible. We love our new rides, and we'll definitely go back when we're in the market again!

Very reliable vehicle, With plenty of space. It is comfy with great acceleration. I would most definitely recommend this vehicle to anyone. Try one out for yourself

Outstanding folks to work with. Made the buying and financing experience easy. Highly recommended.

This vehicle runs and drives nice. It has plenty of interior room for my needs. The seats are more comfortable than the more expensive Edge. The elecrronic transmission takes some getting used to.

They very pleasant and greeted me at the door when I got there. The purchase was very easy and friendly. They was very polite working with me with purchasing. I would like to thank Temetria Davis and her team with making this experience worth it for me. Definitely a go to when looking for your forever car.

I was in The market for a used compact SUV they had a used 2018 Tucson and I was able to do all the communication in a lot of the negotiation via email phone and text during this time of social distancing made this painless. They even We’re understanding that I had to drive several hours to get there and we’re very patient through the whole process from the beginning to the end I highly recommend them as this was the easiest buying experience I have ever had.

Friendly staff, made me feel like a valued customer

By far the best car purchasing experience I have ever had! Kevin and Chris were there with me the entire way, helped me and was very polite. They found exactly what I was looking for. For my family, this place is 100% our car purchasing place.

A wonderful experience,no pressure MSRP paid.No Dealer markups.