The folks at J & M are top notch. I was in there for a routine oil change and tire rotation. They noticed my state registration had lapsed. I took care of it as soon as I got home. Just one of the little extras they always throw in!
J&M had to replace the thermostat on my 2006 Colorado. After driving it over the weekend I thought that it was running a little hot. They told me to bring it back for them to check. Apparently the original " coding" was right and they took care of it and everything seems fine now.
First time going to this dealership so I didn't know what to expect. I took a car in to get a recall taken care of and had a very pleasant experience. The guy in the Service department was very nice and went out of his way to ensure that I was happy. I will definitely go back and send family and friends. Keep up the good work J&M
Vehicle was serviced promptly and returned to me clean and ready to go. I depend on J & M to service this vehicle due to its age as it sometimes needs things that are not readily noticeable, the mechanics in the shop have done a great job.
Cannot praise enough J&M's Service Department, who have looked after me impeccably since 2004. Recently had a problem on a 20-year-old vehicle (one of four older vehicles I maintain with their help). Brought the vehicle in without an appointment. The service manager Lewis within minutes personally gave me a ride home, while they assessed the problem. Their top mechanic Louis with decades of experience had the issue resolved inside of an hour. And it didn't bust the bank. An amazing experience! I cannot speak highly enough of service writers Nicole and Ashley, who always seem totally focused on helping me out, from the moment I roll in, and constantly offer advice and tips that save me money and keep my loved ones safe on the roads. God bless J&M's service department.
Silvio Guzman was an amazing person to work with.. He took the time on his own to find me the best deal and the car that I like and actually called me to schedule a convenient appointment for me although that meant that he stayed late and worked past his scheduled time to make sure I was taken care of. The whole process was short, pleasant and I drove home that same evening in my new car. He is personal, professional and very nice to work with. He spent extra time to show me all the new features of the car. He enjoys his job and takes very good care of his customers. This is a great dealership when it comes to sales or service. Bonnie was so sweet too. Lauren in Service is a pleasure to work with. I???ve been very happy and satisfied with every experience I had in this dealership
Stephen has been my service advisor for the last three years and every time I bought car to him, he has always handled it with attention to detail and he has always exceeded my expectations. I really appreciate the personal touch Stephen gives to me each time I bring my car in for maintenance. He is an excellent service advisor that I would highly recommend to anyone.
Everyone was friendly and honest about the inventory, the process of buying my car was also quick and painless! I would recommend this seller to anyone looking for great customer service and nice used cars.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.