Used 2020 Ford Escape for sale near Trout Valley, IL

I came in to get about deal on a pathfinder from Skokie. David helped me get a great deal on it. He was great. Great customer service. Really nice people.

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

Only reason why I gave facilities a lower score is because they were going through a lot of construction and we were in a temporary location. But they went out of their way to make sure everyone was comfortable.

I purchased a new 2020 Ford Escape Titanium 2.0 AWD in early 2021. Four years and 60,000 miles later, I have little to complain about. The Negatives: Like many newer vehicles, the reliabilty has kept me guessing. The car has had trips to the dealership at 2k miles for a check engine light and rough idle, and various coolant leaks at 30k, 45k, and now 60k. I may try to schedule next years coolant leak appointment at 75k, and hope nothing else goes wrong. I am nervous for reliabilty going forward outside of the warranty. Also, the car depreciated at a painful rate. The Positives: This thing moves! The 2.0 turbo has 250hp and plenty of torque, giving it a surprisingly sporty feel in a little SUV. With highway driving, I regularly get between 35-42mpg. I have also been impressed with its towing ability. It will regularly tow up to the maximum of 3,500 lbs, including a 12' enclosed trailer full of furniture. It handles towing like a champ, while getting 14-16mpg (better than some trucks empty). Other notable positives are the interior design and function, the Fordpass app, and the driving technology (HUD, Adaptive Cruise Control, and Early version of Blue Cruise). Overall, it's a great car for the value. Perfect for a small family or dog owner, looking for something economical and versatile. You may want to get on a first name basis with the local Ford service department and have a backup vehicle.

Purchased a new Avalon from them today. Wesley Radford was my sales rep and the entire process was an extremely pleasant experience. Wesley was patient with me and did not give any hard sell tactics. There was a slight glitch due to my misreading some info and Wesley rectified everything to my great satisfaction. Everyone else in the process was polite and helpful. Lombard Toyota is the place to go and Wesley is the guy to ask for.

Was looking for a reliable car to last me a few years I love it so far! Such a beautiful car the speakers sound similar to a small bass box. They are cheap reliable and the best ford has to offer for a long term car

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

I wanted a medium SUV with towing capacity. Something a step up from by Buick Encore, which I really liked. I really liked the newer redesign of the Escape, when I first saw the image online I didn't recognize it as a Ford Escape. I went for a test drive in a SEL and the Titanium, I was definitely not sold on the SEL coming from the Buick Encore with it's awesome interior leather seats and trim. It was just too far a step down. The SEL also didn't brake correctly on the test drive, possible it needed the brakes replaced. The Titanium drove much better on the test drive and since it was raining, I got a real feel for the vehicle. I found the interior lacking, again coming from the Buick. The leather seats were not in the same class. The door arm rest also. So looking past the leather, the tech was much better. The LED, the 5 drive screens for regular, eco, sport, rain, snow, change with the drive type which is great. The 360 pilot, adaptive cruise, self parking assist, and all the other tech was awesome. Plenty of comfort and room in the back with adjustable seating. Minor repairs on the speakers and the rear door rubber seal were need. Definitely a pain but nothing is perfect. At 250 hp and the 3,500 towing capacity for future use for a pop up trailer, I'm pretty content. An Outback would have set me back 7k more for the same specs. I owned a Impreza hatch which I loved but that was not without it's flaws (for all you Sub fanatics, yes flaws) So as a long road trip car, 5 hours, it was very comfortable and with the minor repairs that were needed I'm still happy with the Ford Escape. My next car? I mix it up. Not sure what it will be.

David F was extremely knowledgeable and helpful during our experience. He took time to make sure we ended up with the right car for our family's needs.

I have worked with Dave as my service advisor several times before and each time I continue to be impressed. Dave’s technical expertise enables him to deliver an exceptional customer experience. From the moment I scheduled my appointment, Dave made sure that I was kept informed throughout the process. Highly recommended!

I purchased a 96 Caprice from this dealer.....buying experience was top notch. They answered all of my many questions about the car, negotiated price with me and had the car delivered in record time. The vehicle arrived in an enclosed trailer, was clean and ran perfectly. There were no issues with the car that I found. Normal wear and tear for a 21 year old car but very clean and taken care of. All systems worked as advertised. Top notch vehicle and dealership

Janel and Dave very helpful. I wanted a jeep. I saw one online so wanted to check it out it was missing a few things I really wanted. Janel went Dave and talking Dave said there was one that just came in the night before. I took it on a test drive yes that was the one. Went back in Dave was doing magic with numbers found the one so I bought my jeep. Only have great things to say. I would definitely tell my friends to come her. This has been the most comfortable atmosphere. Thank you Janel and Dave

They were nice enough and willing to deal some. They told me that they were going to mail me some touch up paint but I have not seen it?? They did have the windshield replaced like the said they would.

Great service very welcoming beautiful dealership, staff very friendly and helpful, cars and price are on point. Thank you Autos of Chicago I will be back!

Extremely professional and sleek process working with this dealership. You can tell they carefully pick employees that represent and uphold knowledge and professionalism. Was a very non stressful process and will definitely buy my next car here.

We test drove a vehicle here and had a really great experience. The salesman, Tim, was phenomenal - very friendly and informative; I would highly recommend anyone ask for him if they visit! We were able to fully inspect the car, including getting it up onto a lift. The entire process was easy, low-pressure, and customer-focused. We ended up purchasing a different car from a dealership where we had a horrible buying experience, which has definitely convinced me that the CarMax sales model is absolutely the way to go. I will definitely be coming to CarMax first for my next purchase. This is just the better way to buy a car.

Very friendly staff that helped me find the right car and sent me up with financing that worked for me. I appreciate the time they took to explain the process and made everything really easy! Definitely my place to go when i need another new car in the future.

I worked with Kostya Reznik, who worked very hard for my business. He knew I was looking for a very specific used vehicle, and he checked in with me every couple of weeks to answer questions and update me on inventory. In the end, I did not buy from him, but he earned my respect nonetheless. He is knowledgeable, hardworking, thoughtful, and respectful. He will work hard for you. I ended up purchasing a pre-certified Kia Niro PHEV from another dealer, but if I were shopping new inventory, Kostya would be my first call.

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

Mark and Steve made the buying process so smooth and seamless. They both were very knowledgeable and up front and honest. I really appreciate all the help they have given me.

I was willing to pay Carmax’ $199 to ship a Subaru Ascent to Memphis. When I tried to send in that payment it got rejected. No amount of effort on my part was able to get it to go. So I gave up.

Had my car serviced there (used car) & the staff was very nice, and communicated well. Had a small concern after i picked up my vehicle from service, but spoke with a team member who was very kind and explained what was to be expected after services. Would definitely recommend them to anyone.

That I can trust Muller to do the professional work needed with the care and concern both myself and my vehicle deserve.