Used 2020 Ford Escape for sale near Algonquin, IL

I met with Mohammed to try and get a new car, and it was one of my best experiences at a dealership. Very professional experience and he worked with me from start to finish in a sincere manner.

I wanted a medium SUV with towing capacity. Something a step up from by Buick Encore, which I really liked. I really liked the newer redesign of the Escape, when I first saw the image online I didn't recognize it as a Ford Escape. I went for a test drive in a SEL and the Titanium, I was definitely not sold on the SEL coming from the Buick Encore with it's awesome interior leather seats and trim. It was just too far a step down. The SEL also didn't brake correctly on the test drive, possible it needed the brakes replaced. The Titanium drove much better on the test drive and since it was raining, I got a real feel for the vehicle. I found the interior lacking, again coming from the Buick. The leather seats were not in the same class. The door arm rest also. So looking past the leather, the tech was much better. The LED, the 5 drive screens for regular, eco, sport, rain, snow, change with the drive type which is great. The 360 pilot, adaptive cruise, self parking assist, and all the other tech was awesome. Plenty of comfort and room in the back with adjustable seating. Minor repairs on the speakers and the rear door rubber seal were need. Definitely a pain but nothing is perfect. At 250 hp and the 3,500 towing capacity for future use for a pop up trailer, I'm pretty content. An Outback would have set me back 7k more for the same specs. I owned a Impreza hatch which I loved but that was not without it's flaws (for all you Sub fanatics, yes flaws) So as a long road trip car, 5 hours, it was very comfortable and with the minor repairs that were needed I'm still happy with the Ford Escape. My next car? I mix it up. Not sure what it will be.

Took the car in as I was hearing a slight thumping sound that I felt should not be happening. In no time I was told that I should have had the tires rotated that I had over-looked. Derik notified me of the problem, the solution and there was no charge

have had this 2020 ford escape since buying new. i love this car and i now have 36000 miles on it.it is a hybird and the best car i have ever owned.the car gets 48 miles per gal has great safety equipment has a great ride and over three years with no down time for repairs. drive every day and would buy the same car again, ive had a lot of cars but this by far the best i have had. 2020 ford escape hybird sport.

I bought a new 2023 F-150 XLT from Hopkins Ford today. Jaden was my salesman, and he knew every question I had right away. He was extremely helpful, and was an awesome salesman. I’m very happy to do business with him, and Hopkins Ford. We couldn’t find a price that was going to work for me, but we kept talking for 5 more days, and they kept working harder and harder to get the truck to me at the price I needed it. They were finally able to make it work, and I’m very grateful that they worked so hard for me. I will absolutely be buying more cars from them in the future. I would 100% recommend this dealer, and Jaden as your salesman. Thanks Jaden!

I bought my car from Rick Ridings in Monticello, IL from Jesse Hall. Jesse is the best, he had the vehicles ready for me to test drive when I got there and was very knowledgeable and polite. Most of all he was very helpful.

This place is fast, helpful and very awesome. The process was speedy, knew what I was looking for and made the deal happen with no waiting. Marty the salesman did a awesome job..

We just bought a 2020 Ford Escape it has 22,000 miles. It has been a great car so far. It has allot of leg room and head room, I am 6 ft tall, so I like that about it. It has plenty of zip on the highway and good gas mileage, no regrets on our purchase so far.

Carlos helped me with my Jeep servicing and was very pleasant and did a great job

Mike Waddle was very thorough in explaining what needed to be fixed and kept me informed of the progress. Upon receiving my vehicle back, he was very prompt in making sure I was taken care of right away.

Steve Ursin was amazing to work with from the moment I walked in the door to ask about a certain used vehicle on Friday afternoon to even after I drove away with my new (used) vehicle on Saturday! He respected my time knowing that I was coming down from WI. He made sure I was happy and also was super personable! I have bought quite a few vehicles over the years, and he has been by far the best to work with!

Great experience working with Marcus Smith. Professional, Polite, and a great communicator. Skilled listener who pays attention.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

Bought a 2022 Bronco Sport. Just love it. Joe delivered it today. He stayed and helped me setup the FordPass. Thanks Joe L. & George in finance.

Taylor Avery answered all my questions quickly and I couldn't be happier with Bugs (My Guy)!! Both were very professional and easy to work with! Highly recommend.

The finance manager was unbelievable , he realy bent over backwards to get us the very best rate. Then the next day he call and said he even get us a better rate. I can't say enough about this team of true professionals!!!! YOU HAVE A CUSTOMER FOR LIFE !!!!!

Service is great and friendly and they will do everything they can to make sure you get your car in and out no problem. They’re awesome! -jimmy sands

Excellent sales experience with Javier and the rest of the staff at Castle jeep. He made it easy and quick. He didn’t even try to sell me LoJack. I would recommend this dealership.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

I had a positive experience with Al Piemonte Ford in Melrose Park. I just lost my father. My dad did business with them when he was alive, and recommended them. Eddie Rodriguez was the sales agent that took care of him. He remembered me, was compassionate, knowledgeable, helpful and expedited the transaction in a fair manner. Thank you.

We had over and beyond customer service from Ernie & Chris. Not just for the sale but after the deal was done, they really impressed us. We drove over 2 hours to get to Packey Webb Ford and we are glad we did! If and when we need a new vehicle or friends and family, need a new ride, Packey Webb is the place to go!

We bought a '23 Tahoe Z71 and the sales process couldn't have been more seamless. Our salesman, Paul Degrazia, was terrific and made the purchase an enjoyable process, which is pretty rare. We came to terms quickly and we were finished within a couple hours. We love the vehicle and definitely recommend Bill Kay and Paul.

Rich was very diligent and did his best to meet my needs as a customer. He fond me the tuck I was looking for and I am very happy with it!

This is an update to previous review. I bought the cerma plate protection package but was unhappy with the interior. I took it back and it turned out that nobody even worked on the interior. They did it while I waited. If I hadn't taken it back I would have paid for something I didn't get. The service dept. was a little upset with my mood and attitude, but when they found out no-one had even worked on my interior they were very apologetic and nice about it and thanked me for bringing it to they're attention. I don't like dealers and this is a perfect example of why.

The dealership responded quickly via email. Did not end up looking at the vehicle. Appreciate the quick response.