Pleasant staff, timely service
November 5, 2018
all went well-nice waiting area (TV, snacks, drinks) and timely service was appreciated. I am noting a couple of things: outside of car used to be hosed down after service, and that wasn't the case. I was told by service advisor that there were two issues that needed future servicing and an appointment was made for one of them. However, when I called today to have both issues taken care of on the same day (instead of just one), the second issue wasn't found in your notes. Therefore, I am at a loss as to exactly what the second issue was and apparently Portsmouth Ford is also. I believe it had something to do with rear brakes but certainly you should have a record as to what needs to be done. If the time was taken to tell me, the time should have been taken to put in your notes for future reference.