My experience with the sales person Chris was excellent. The finance people however changed the price I agreed to. I signed a paper on the floor, but when the papers were presented to sign the price was much higher. I noticed it and complained. They said there was a ???mistake??? on the previous quote. Well if there was a mistake they should have been open about it. I think it was a bait and switch The paperwork is confusing and they clearly changed the numbers by $6000 between what they agreed to on the floor and what they presented in the office to sign.
Pawel Czyz provided outstanding service coordination. BMW of Stratham's professional staff, excellent accommodations and helpful technical support delivers a positive experience in all regards, as always. Top notch!
Just completed my 50k mile service with Pawel Czyz as advisor. He carefully attended to all details. I really felt that he was looking out for my needs and is deeply commited to BMW and making sure his customers’ needs are taken care of. I travel 60 miles to this dealership because of their quality of service both at purchase (which included complications of super European delivery) and their commitment to service.
Who would think going to a car dealership would be a pleasant experience? Every time I go to Walls Ford I am greeted by someone. The service department staff is outstanding. Dereck Roy always greets me with a hello and a handshake. There is a perception of whatever it takes to get the job done correctly feeling.
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