Used 2021 Ford Escape for sale near Gurnee, IL

Great service, excellent follow-up, and service video and paperwork. John N., Service Coordinator, always helpful and knowledgeable. John N. provides excellent interface with client and repair personnel to facilitate desired outcome.

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

Fabian was extremely courteous and helpful with applying coupons to bring down the cost of my visit. The service team worked fast to get me in and out.

Bought in 2023 used with 30k miles, after driving it for six months it had become my favorite car, it’s smooth, I avg 27mpg in town driving, 33 highway. They don’t have tons of street lighting here and I hit a curb one evening and enjoyed discovering a spare tire I could switch myself until going to tire store next day.

I arrived late to pick up my vehicle. Fortunately one of the Service writers noticed my arrival as he was leaving for the night. He came back to the dealership and secured my vehicle and billing. Great service.

I have about 7000 miles so far with no problem yet. I will take a long ride to Raleigh northcarolina in June so I am praying I have any problems. My first long trip. My back brakes squeak sometimes.

Excellent Customer Service! All went above and beyond to ensure I was happy! I was very informed throughout my entire purchase! Great People at Victor Ford! Keep up the good work!!!

I thought from Day One I had a very stylish looking car for the price range. I was skeptical about a 3 cylinder but I have had no problems with it giving me the power I need. I am under the average for miles driven per year AND I LIKE MY ESCAPE!

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

If you think of the EcoSport as a cute but clumsy kid, the new Escape is a mature and capable adult. I guess you could call it affordable by 2021 standards though it costs more than any 5 (or possibly 10) of my past cars. My '21 was built toward the end of the '21 run and has the digital dash. All of the features of the 360 package work as described, and the infotainment features are easy to navigate. Some car settings are only accessible through the screen. Though the milage isn't outstanding, I've gotten 37mpg highway with the 2.0L turbo. It has plenty of power to get up to freeway speed. Passengers have been very comfortable and the handling is good at posted speeds. Adaptive cruise is great! HOWEVER, if you've never used it, be careful to turn it off before leaving the freeway. It will slow you down to match the traffic, but as soon as there's no one in front of you, it's going to send you back to the preset speed in a hurry...Not a fun thing on a sharp off-ramp curve. If you're looking, the interior details of the '21 are a little more refined than the '20. This is only my 3rd new car in 53 years of driving and it still amazes me how what passes for standard equipment today would have been Sci-Fi in my '68 Cougar.

Cecilio Ruiz was the best I really appreciate u so much on the amazing car.

I work 3rd. So I set up an appointment online. They set me up with Dylan. Dylan contacted me via text. Asked what I'm in the market for. I gave Dylan a run down. We set up a day & time. When I arrived Dylan had A few trucks lined up & ready to go. I gave more in detail on what I was in need of. One being the 3.5 twin turbo. Found a truck after looking at several of them. Only issue at the time was no trailer hitch. One of my requirements. Dylan had that taken care of. Kunes paid for the new hitch to be installed. Everything went smooth from start to end. Dylan is a great guy to work with & made everything pretty much pain free. Even took care of lunch. What happens next is what is Important. After a month of owning the F150. I put new rims & tires along with running boards. Come to only find out one major thing was wrong. It didn't have the 3.5 twin but the 2.7. Lets just say I was pretty upset & felt taken for. stuck with a truck I couldn't use. I left a pretty crappy review. I contacted Jesse the general manager. I Explained the situation. He talked to Dylan & got back to me the same day. Dylan being a standup guy owned up to the mistake & both Dylan & Jesse went more than out of their way to make all right. They got me a bigger truck more than I expected it to be. They removed the rims & tires from the one truck to the other. The truck they got me was clearly worth much more money But kept the number the same. Mistakes happen for a reason. How those mistakes are handled is what's key. Kunes stepped up to the mistake ^ made it right. Thank You!! They proved to have an honest sales team & proved they want you to leave happy. They have my trust

This is the place for a new or used car, great service very much respect

I recommend everyone to go in to Ford dealership in lake Geneva and it's a great place to get the right car for your family.

I had a great experience at Old Orchard Nissan. Antoni was very knowledgeable and helped me and my family with new Nissan rogue. Couldn't be happier with my purchase. I also get a better deal than i expected. Will be telling my friends and family about Antoni.

After enduring several negative experiences with high-pressure salespeople and questionable tactics, my wife and I visited Golf Mills Ford in search of a pickup truck. We arrived cautious, expecting more of the same, and were clear about wanting to explore their advertised vehicles and similar trucks in their inventory. To our delight, we met Martin, who completely changed our perspective. Martin was exceptional—welcoming, knowledgeable, and attentive. He promptly showed us the truck we were interested in, provided detailed information, and guided us to several comparable vehicles on the lot. There was no pressure to make an immediate decision, allowing us to leave and reflect comfortably. Three days later, we returned ready to purchase, and Martin worked seamlessly with our financial timeline. The next day, we drove our new truck home. The no-pressure approach and Martin’s outstanding service made our experience at Golf Mills Ford truly refreshing and enjoyable.

Enjoy the team at Ray. Hugo is a great sales associate and the service team I fully trust with all my needs. Luis has been great and goes out of his way to make sure my vehicle is in top condition.

In spite of my mobility, Sales-Chester, did outstanding job. Attention to detail, helping to setup Test drive of The Ford Edge, & working as an overall quarterback to keep everything moving. A great experience!!

I recently purchased a 2023 Dodge Charger from Jimmy, and the experience was absolutely top-notch from start to finish. Jimmy was knowledgeable, professional, and genuinely helpful throughout the entire process. He took the time to answer all my questions, walked me through the features of the car, and made sure I was comfortable every step of the way. I never felt pressured—just supported. The Charger itself is an absolute beast—sleek, powerful, and everything I was hoping for. I couldn’t be happier with my purchase. If you’re in the market for a new car and want someone who truly cares about your experience, go see Jimmy. Highly recommend!