Used 2023 Ford Escape SUVs for sale near Richmond, MI

The service department at Suburban Ford is always on their game. I know my car will be well taken care and quickly as possible

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Martin was very helpful and patient. Love my new Bronco. He kept in touch with us while we were waiting for our car to come back in.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I had a good experience, the staff was friendly and helpful clean and the showroom was very clean. Good choice of vehicles as far as models and colors.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Chris Carlock does it again with his excellent customer service! Can?t thank you enough!

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Extremely happy everyone was professional polite very thoughtful trustworthy people ,my vehicles was everything I was told it was !!!!!!!😃From Alfonzo to financial person everyone had expedited my expectations!!!!!!!!!!

Doug: The Ultimate Professional From our first conversation, Doug demonstrated a level of professionalism, expertise, and genuine care that set him apart. He took the time to listen to my needs, guiding me through the various F-150 models and packages without ever making me feel rushed or pressured. His extensive knowledge of Ford trucks was impressive, and his passion for helping customers was evident in every interaction. Purchasing my new Ford F-150 from Doug at Dorian Ford was an exceptional experience from start to finish. If you’re in the market for a truck, look no further than this dealership and Doug’s outstanding service.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Jason J and his Team at Suburban are truly outstanding. They were fast, professional and efficient. Most importantly they inspired a sense of trust and I will be taking my new F250 to them exclusively for service.

Shawn Burchi was the best salesperson I have ever dealt with! I will recommend her to anyone that wants to buy or lease a new car!

Everyone was very helpful in the process of buying out the lease. Took care of financing and the process was very easy. Didn?t try to over sell us on extra items. Explained what we could do and left the decision up to us. No pressure.

I recently purchased an F150 from Dorian Ford. Joe Lapinski was my sales person. He made sure the entire process, start to finish, was smooth, stress-free, and expeditious. Joe’s approach and demeanor is friendly, knowledgeable, and professional. NOT pushy, And not that dirty car salesman you need to shower after talking to. He found me the right vehicle, at the right price. Cheers Joe, you’re a good human being and you will see me again! J

Every staff member I encountered was friendly and knowledgeable. They have the best customer service! Numbers were transparent and I love my new vehicle!

Bought a new bronco sport and it was an easy process all around. Very kind staff, Mike Smitley was my salesman and he helped with every step from the time I walked in until the car was in my name. I would recommend Suburban ford of Romeo.

We leased a 2023 Explorer. We love our car and had fantastic customer service. Thank you Nicole and Zack!

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

Thank you Angelo for assisting us with finding the perfect match vehicle. We were looking for a New 2022 Explorer with the second row BENCH seats for the last few weeks. Angelo called us that one became available and 40 mins later we were on the lot looking at it and decided it was the perfect match. Angelo is the true "KING OF CARS"

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

Mike W.Awesome!4 time returning customer! Always informative!! Explains all the new features.Keeps in touch!

Mike Wiebelhaus was my salesman and has sold me several vehicles over the last several years. His professionalism was second to none. He gave me exactly what I wanted and was able to keep me at the price point I asked for. I will only buy cars from Mike.

I've gotta say, my car buying experience at Serra Ford for the Ford Ranger was freakin' amazing! The whole team there was top-notch, especially Rachel Kupke, my salesperson. She was on the ball, super attentive, and knew everything about the Ranger and Ford's other offerings. Rachel made sure I got exactly what I wanted and answered all my questions like a pro. Candy Serra, the sales manager, was also awesome. She personally made sure I was happy and really helped with the financing process. Candy really cared about making my experience top-notch. The rest of the Serra Ford crew was fantastic too. They were all friendly, knowledgeable, and made the whole process a breeze. I walked in and felt right at home. And let me tell ya, the Ford Ranger itself is one badass truck. The Serra Ford team knew their stuff and helped me find just the right one. They explained all the different options, safety features, and cool tech stuff. All in all, I can't recommend Serra Ford enough. If you're lookin' for a new Ford Ranger or any other vehicle, go check 'em out. You won't be disappointed. They'll hook you up with a great car buying experience and leave you with a huge grin on your face and an awesome new ride in your driveway!