Used Cars for Sale in Richmond, MI

Vehicle was given an oil change, tire rotation and inspection. All done in a timely fashion. In and out in no time. Explained minor issues that were found upon inspection.

It was the first service visit and was pleased with the experience. They waiting room was comfortable and clean. Would recommend this dealer if anyone wants good friendly service.

The service dept was excellent and continues to be exvellent. Good job, Gentlemen. We've always had excellent service at Orchard. That's one of the reasons we come to that dealership.

Service was great! Took their time in evaluating. Mike was a good customer service agent. Called back when necessary to provide updates. Determined the issue to be warranty, thus saving on our end. We did end up having to pay for a new set of tires because of the issue prior to the Orchard inspection. But are and have been happy with Orchards customer service team and the quality of work from the technicians.

As usual, I called Willard Shell when my lease was expiring and we made an appointment to discuss my next car. We discussed my options and my decision was an Encore. Willard is so helpful and gives you the important info you need without being pushy. I have driven Buicks for many years and have never been disappointed. I also have my oil changes and work done at Jim Causley and have been completely satisfied. Thanks for salesmen like Willard Shell and an up-to-date facility!!

Customer service and buying experience was excellent! This is my second purchase with Jim Causley, GMC.

For my care maintenance they always take me and picked me up from work. Thank you for the convenience!

I recently leased my second MKC from Jerry Burnard. I will stay loyal to Jerry and Lincoln of Troy due to the trust and delivery of suburb customer service. Jerry is beyond knowledgeable and goes above and beyond, making sure his customers have a gratifying and memorable experience. Lincoln of Troy delivers quality exceptional customer service and makes the entire leasing experience joyful. Thanks to Jerry and the Lincoln family, I will always be a devoted and loyal customer.

Easiest car-buying experience ever. The whole thing took less than an hour of my time and I never left the house. Mark Nikprelaj took care of everything with a few short phone calls and text messages, brought the car to me and took the old one back. Couldn't be better!

I don't often write reviews but felt my past and current experience with this dealership warranted it. My salesman is Mark Nikprelaj. I have been buying or leasing cars through Mark for the past six years. Each time Mark and the staff at Lincoln of Troy have gone above and beyond to help me get the best deal. The quality of the cars speak for them self. The service I have received anytime I have brought my car in has been excellent. I have referred both friends and relatives to Mark and they have all thanked me. Mark is professional, honest, and just does a fantastic job in making the experience of getting a new car a very positive experience. I would highly recommend both Mark Nikprelaj and Lincoln of Troy to anyone looking to purchase or lease a new car. N. Rick Unger

I received excellent customer service from Jerry B. and Pam when purchasing my new car. Jerry went out of his way to take care of my needs.

Eli was amazing, he makes the process easy and smooth! He was such a pleasure to work with! I am so happy about my new car and will be coming back to him!

The staff and sales personal was excellent. The location and site was very welcoming with a variety of cars, sport utilities vehicles, cross over to choose from.

I visited Lincoln of Troy on November 21. I saw a 2006 Buick Lacrosse on Cars.com and stopped by to check out the car. We spoke with Scott Oliverio about the car and took it for a test drive. I purchased the car the following week. I was impressed by this dealership. It had been over 15 years since I'd bought a car, and I would recommend Lincoln of Troy to anyone looking for a vehicle.

The experience was outstanding. The Staff was very friendly and my new car Salesperson , Mark, assisted by Ric Catherincchia hand walked me through the process and made it a great experience. I want to thank both Mark and Ric for their help and knowledge of the product. Love the experience and felt a little smarter in my decision to buy from Lincoln of Troy.... by the way the coffee is the best also...:}

Lincoln of Troy and Eva Meade in particular went far beyond my expectations with service, attention to detail, navigating the paper work, plain language tutorials and overall the best experience I have ever had with a car dealer and a salesperson. There was never a push to make me get more than I wanted. There was always attention to my needs and wants. Everyone was kind and efficient, but Eva went out of her way to make sure I got exactly what I wanted and the proper tutorials to help me navigate the wonderfully technical Lincoln MKC. Eva Meade is not a salesperson, but rather a friend who finds the perfect car.

Eva Meade made my first time buying experience so easy and pleasant. She is very knowledgeable and guided me from start to finish. Highly recommend