Used Ford Escape for sale in Lowell, MA

Great service! Kept me informed and very courteous staff during service call for my vehicle This is a great dealership to deal with from Sales to Service!!

I purchased new nine months ago. No problems. Lots of good options. Good mileage. Up to 35 mpg on highway using cruise control. Acceleration is excellent. A lot of room for a small suv. The only thing I don't like is the dial shifter. I prefer a stick. In my opinion this is an excellent all around suv. It doesn't do everything and it doesn't please everyone but show me a car that does. I would recommend it.

Two weeks ago we found a Jeep Rubicon on their lot that we liked, low-mileage with lots of pricey off-roading upgrades that made the price seem reasonable. My husband was thrilled. We decided to make the two hour drive from Southern Vermont, and were greeted warmly on arrival. We had easy rapport with Ted, and excellent conversation during the long financial process with Zach (okay, if I’m honest it was only long because we couldn’t stop talking). Three days later we returned to pick up the Jeep, which needed an O2 sensor. A couple days later my husband noticed the Jeep didn’t have a muffler - someone had taken it out and their mechanic apparently missed it - the sound hadn’t changed from our first visit and test drive. Fortunately, a quick phone call sorted it all out. All in all we’re very satisfied with our experience despite being a little surprised such an obvious piece, needed for inspections throughout New England, would be missing from the vehicle. However, their assurance that they must sell an inspection-ready vehicle, and quick action to right the issue saved their review, and our overall impression. Thanks, guys! We can’t wait to get out on the class 4s!

I was pleasantly surprised when i picked up the car today. This is a Ford Escape SEL 2018. It was immaculately cleaned. Lots of trunk space, I really enjoy the leather seats. Jere law at Varsity Lincoln Ford in Novi is an incredible salesman. He made sure that everything was taken car of for me. He really took the time to make sure i was happy. This is my first time owning a SUV. I am very happy with the service and dedication.

Experience was good. There was no pressure and Mike was patient to explain everything. Process was also quite fast and seamless. I would recommend this dealership to anyone looking for a new or used car. Ask for Mike

I have about 7000 miles so far with no problem yet. I will take a long ride to Raleigh northcarolina in June so I am praying I have any problems. My first long trip. My back brakes squeak sometimes.

I purchased a 2019 toyota tundra trd pro, very happy with it,salesmanship was fine,everyone I met was very professional, sue at the front desk was very helpful ,thank you all. The vehicle should have been more detailed on the interior, maybe they owe me one cleaning,an the trade could have been better, but I will go back, thank you

I’m really enjoying my 2022 Ford Escape SE more than I expected. This SUV is new to me having purchased “used” at 4500 miles just 3 weeks ago. It’s mainly used for my work commute. We just finished a trip we take several times per year and what comfort and performance! The several drive modes - normal, eco, sport and slippery roads - really make a difference in response, feel and performance. I used eco mode for the 350 mile trip home and confirm an incredible range of well over 500 miles on a 16 gallon tank. This is not a hybrid! This shreds the performance of our well-liked 2015 escape that gets about 350-400 mile range on the same size tank. The turning radius of my 2022 is noticeably improved over our 2015 model. The headlights with auto high beam is a real treat too. The heated seats are excellent & improved over our 2015 for fast heating & comfort that goes beyond the seat to the seat back as well. I’m looking forward to owning this SUV for many years.

Wonderful experience from start to finish. Jake was very personable and seemed genuinely happy to help us. Very smooth process.

I bought my 2018 Titanium Escape about 2 years ago with about 32000 miles. Now two years later I have just hit 46000 miles. At first I had some warranty work that had to be taken care of. Display on the HVAC had numbers out, the sync 3 was completely crazy and it had a bubble in the paint on the lower inside drivers door. All work was completed. The dealer service was outstanding. No hassles . Like any new car to you, the Escape took time to learn where and what all the features were. The Titanium has A LOT of bells and whistles. It took many reads of the owners manual to figure out what they were. Now that I've learned I am very pleased. Things like Lane corection, adaptive Cruise control, blind spot monitoring and a dozen more features are very useful. It has auto park and to be honest I don't use it , but it has it so I had to try it out, and it works like a charm. Many people I know have that feature on their cars, but have never tried it. The interior is nice, except I don't like the seat back configuration with a bulging pillow top along the seat back. It's all for show but a pain in the back for many people. Ford, get wise and build for comfort , not show. The extra large windshield is great. Best forward viability I have seen in modern vehicles. Heater controls are hard to identify . They are mounted low and in a dark area that requires the driver to take his eyes off the road. So that's the negative. And I'm being picky. This SUV is fun to drive, sure footed and comfortable. 2.0 turbo has guts and the fuel mileage is acceptable for this amount of power. Quality of interior parts is above average, as is the quality of the leather seats. All windows are express which is handy. Puddle lights on the front doors are helpful when coming up to the car at night. The keypad entry is nice when you're outside and don't have your keys but want to get in the car. The hands free rear tailgate is great! I use it nearly every day. The sun visors that slide to give you protection from the sun when it's shinning in the side window is a winning feature. The Sync 3 system is great! Ford got it right. It's fast, accurate and voice commands work very well. When I bought this Escape I liked it. Now two years later I love it. I'm not a Techie guy, just a 75 year old retiree who is willing to adapt to modern Ideas

Be sure to get the Titanium model with the larger engine. It is a joy to drive, to start remotely on a cold winter morning, and to use the GPS to find almost anything. I especially like the warning lights that show cars on either side. It is a great car.

Been an awesome vehicle for our needs both in town or on the highway. Has been very reliable. Haven't experienced any problems with this great vehicle.

We've bought a 2011 Escape and traded it in for the 2018 fwd. I much prefer the 2011 model that drove like a truck and had a better subjective design and way better 360 degree visibility. Yet styles change and the 2018 fwd looks like a crossover. The model we chose had a small screen but there were other good featured like fuel economy and big front windshield. It had good cargo space and some storage by the spate tire. Happy Trails and use the vehicle to escape to the outdoors from the cement jungle of the busy city life.

Dropped my pick-up for service and inspection. Mechanic kept in touch with me several times during day via phone. Everything done as explained!! Great!!

I bought my 2018 escape se with 41,000 miles. It’s was a gold certified pre owned vehicle with a 60,000 mile warranty. It’s currently sitting at 86,000 miles and has spent no time in the shop other than basic maintenance and brakes. It runs, drives, and handles beautifully and that 1.5 ecoboost has plenty of power. Highly recommend this vehicle. We absolutely love our Escape!

As usual, a good experience. Setting appointment on-line is fast, and they look up your car to advise service based on mileage. On appointment day, I could drop off car early. They asked me if I wanted ride home (I was all set). They did the work, called me a couple hours later, made payment, with no glitches.

Excellent place to buy a used car. Friendly customer service, laid back sales approach, and beautiful inventory. A relaxing atmosphere to look at and buy a Range Rover! The employees were great, great, great! I wish all of my big purchase experiences are as pleasant as this!

80k issue free original brakes not one problem good mileage to boot Rides great handles great excellent performance only replaced tires so far I highly recommend this model

Great to do business with, friendly staff, clean waiting area, and fast service.

It appears that too many negative/unhappy individuals have posted reviews on this car. My experience after a month has been great! Yes there is a problem with squeaking brakes at low speeds and the brake dust is excessive, ehh h speaks to cheap ones being used but just use brake cleaner and it hasn’t been an issue since for me. When it comes to the comfort, I am very satisfied! Front seat adjustment is great and I get almost zero back fatigue. The heated seats and steering wheel are fantastic and heat up very quickly. I also love the sliding rear seat and I already fit a 29 inch mountain bike inside and only had to fold down the 60 split to do it. The engine is kind of odd sounding because it’s a 3 cylinder. It’s not suede refined, but when you really get in the has it’ll break the front tires loose and does sound kind of good because it’s half a v6. The looks are conservative, but I painted my wheels black with plastidip and it transformed the car and now it looks like a baby Porsche Cayenne. Kind of sad Ford already redesigned the front but I get it that they had to make it look more SUV and less lifted Focus, which is mostly what it is because Americans hate cars I guess. But I love the benefits of an SUV, but driving dynamics (to a degree) of a car. It’s very planted and at times fun to drive. Sync 3 infotainment is a breeze to use and I LOVE using the remote start through the FordPass app for free. My car is always the right temperature when I get in. I know this generation has some problems when it came out, but so far I am loving mine and look forward to many reliable miles (hopefully) with proper upkeep and maintenance.

I had a very positive experience buying a new Forester at Prime Subaru. Robb was great to work with and I am very happy with everything. They helped me to get the deal that was right for me, in the price range that was right for me. I was able to turn in early a car that I didn't like, and lease one that I love! Everybody is nice and even the music at the dealership is great!

New car drives great it has everything I asked for. My granddaughters love it, they can’t wait to take it on vacation.they love the fact that I made sure they would have air conditioning

This car has met and surpassed a lot of my needs. Although I bought the car used it was still in great condition and runs well.

STOP LOOKING! This is by far the BEST place to buy an automobile! Our experience was beyond fantastic, the prices were unmatched, the sales professionals were outstanding, the workers coming and going on the lot were great, the people in the offices were down to earth, friendly and professional. Our experience was the best we ever had buying anything. Michael Koltz was our sales professional and I without a hesitation would highly recommend his with no hesitation. His knowledge on vehicles was impressive and his follow through on all the little questions I had superb. Spending money right now on big ticket items right now is hard, Merchants Auto made it the best experience we ever had. I will never buy a car anywhere else. They were all so great and actually went above and beyond my son said to me "mom, send them a fruit basket". I wasted so much valuable time shopping around, TRUST ME.....START WITH MERCHANT AUTO, HOOKSETT NH. I would ask for Michael Koltz, his automobile background is impressive, he does not work on commission, he is a U.S. Veteran special forces, he is honest and is the one I will search out on buying our next few cars (I have 6 children). 5 star, gold start, excellent rating with me and my family. We got the best Suburban, we love it.

We have a 2019 Ford Escape ST Line made in Spain Fab Car looks great , goes great comfy , big enough for the wife n i n the pooch very happy with it 😉👍

Very professional and courteous environment. Cars were clean and ready to go. I’m glad I went to Merchants Auto. I was greeted by Sales Professional Armando Vargas who had made sure that I had and saw everything I needed to see, made me feel very comfortable about everything through the process and was entirely non-confrontational. He contently handled all of my concerns in a professional manner. Finance Manager Logan Loring made the time reviewing and signing paperwork a breeze, went over everything in a timely, but informative manner. He was very friendly and readily handled any concerns I had. Overall, I had found exactly the car I wanted at a great, competitive price here and the team at Merchants Auto made it a friendly, easy and comfortable experience the entire time. Management helped me obtain the best rates of financing and made the process easier than I’ve ever seen.

I've had my car about 3 weeks. I really like it. There are a few small mistakes that keep it from a perfect five. The door pull to close the door is just an opening. It should be a small pocket, perfect for a ChapStick or a few quarters or whatever. The cup holders have small arms meant to hold a smaller cup or keep a cup secure I guess. They are hinged at the bottom so they are very annoying and difficult to put larger cups in the holder. They should be hinged at the top. The power windows are only automatic down, you must hold the switch the entire way up. When you touch the spot on the outside door handle to lock the car there should be a 4-5 second delay before the automatic unlock activates. That would allow you to check and confirm the car is locked. Small things, but things that could be done better to make the car even better.

I went to Merchants Auto not knowing what to expect. The moment I walked in the door I was met by a great Sales Professional, Michael Koltz. I could tell he was very knowledgeable and was so glad he helped me out. I told him what I was looking for. He showed me 3 cars and we discussed financing. He worked with me and after test driving one I knew it was for me. Michael worked hard to make this happen. I couldn’t have had a better experienceu than what I had. I definitely recommend Merchants Auto for anyone looking for a car. Plus they have great coffee. Thank you!

I thought from Day One I had a very stylish looking car for the price range. I was skeptical about a 3 cylinder but I have had no problems with it giving me the power I need. I am under the average for miles driven per year AND I LIKE MY ESCAPE!

We had a wonderful experience we traded in an old car they worked on getting us approved and was able to finance us right on the budget we have allotted for a newer car. This dealership is very friendly and it was extremely stress free. My husband and I felt very comfortable with purchasing the escape thank you so much for the time you have spent with us

If you think of the EcoSport as a cute but clumsy kid, the new Escape is a mature and capable adult. I guess you could call it affordable by 2021 standards though it costs more than any 5 (or possibly 10) of my past cars. My '21 was built toward the end of the '21 run and has the digital dash. All of the features of the 360 package work as described, and the infotainment features are easy to navigate. Some car settings are only accessible through the screen. Though the milage isn't outstanding, I've gotten 37mpg highway with the 2.0L turbo. It has plenty of power to get up to freeway speed. Passengers have been very comfortable and the handling is good at posted speeds. Adaptive cruise is great! HOWEVER, if you've never used it, be careful to turn it off before leaving the freeway. It will slow you down to match the traffic, but as soon as there's no one in front of you, it's going to send you back to the preset speed in a hurry...Not a fun thing on a sharp off-ramp curve. If you're looking, the interior details of the '21 are a little more refined than the '20. This is only my 3rd new car in 53 years of driving and it still amazes me how what passes for standard equipment today would have been Sci-Fi in my '68 Cougar.

Great service and very pleasant to deal with. They note any issues I've had verbatim on the work orders. They do their best to please the customer, get the job done and done correctly. They are very generous with the loaner vehicles when needed, which I appreciate as I live over an hour away. I love my GS350! Great dealership and kind people.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.